Sofology - Stockport Reviews 

1,792
TrustScore 5 out of 5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB


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Rated 5 out of 5 stars

On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more

Company replied

Rated 5 out of 5 stars

All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more

Company replied

Rated 5 out of 5 stars

Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... See more

Company replied

Rated 5 out of 5 stars

They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4-star
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1-star

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4.8

All reviews

(1,792)

18,628 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience

I had a great experience! The lady we dealt with, Paris, was very helpful and lovely. Even though I asked many questions, she was always patient and kind. Excellent service

September 23, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Member of staff was very helpful and…

Member of staff was very helpful and provided excellent customer service.

September 24, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Maria was great help

Maria was great help ,made sure we had seen all suites ,before we bought the first one we saw and liked7

September 22, 2025
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Reply from Sofology - Stockport

Hi there, thank you for your review. Another great review for Maria, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

A unique experience for the family

It was quite an experience. We went I. To get the understanding of different leather finishes and was in awe of the technologies that was available in different selection and we decided to invest and with the store rep, he was able to guide and inform us which helps us to make a conclusive decision on our purchase. We went away to decide on our style colour and features and retuned the dollar week to seal a deal which we are anxiously awaits delivery.

Thanks again to all the staff at stock port branch.

September 19, 2025
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Reply from Sofology - Stockport

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 4 out of 5 stars

The sofa followed by the really…

The sofa followed by the really excellent customer service by a gentleman called rafike. Couldn’t have served us any better 10/10

September 18, 2025
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Reply from Sofology - Stockport

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Fantastic

Fantastic. Rekha was friendly and professional. A delight to deal with.

September 20, 2025
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Reply from Sofology - Stockport

Thank you for sharing your experience Andrew

Rated 5 out of 5 stars

Great customer service in the Stockport…

Great customer service in the Stockport store!

September 18, 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 4 out of 5 stars

No pressure from salesman who was very…

No pressure from salesman who was very helpful and answered any question we asked.

September 16, 2025
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Reply from Sofology - Stockport

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Staff made the experience!!!

Staff in the store were knowledgeable, approachable but also willing to give time for the customer to think and mull over the decision whether to purchase a sofa.

I found the staff honest with no hard sell and able to help and answer queries efficiently and effectively.

We purchased 3 recliners and would highly recommend the browsing and shopping experience at Sofology at Stockport! 11 weeks now to wait for our sofa!

September 14, 2025
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Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Amazing customer service

Came into store looking for a sofa. Furakh showed us around and showed us the features of the recliner sofas we were looking at. He was friendly and nothing was too much to ask. Ended up buying a sofa and the process was quick. Will recommend to family and friends

September 11, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Great service with a smile

Great service, Paris the advisor spent time with us, showing us the different colours on sofas around the showroom. she explained all the details of the sofa we were looking at and answered all our questions.

I would highly recommend sofology as they make you feel very welcome and special.

September 9, 2025
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Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Brilliant service

Helpful, friendly, patient and professional. Very informative with a definite sense of no pressure. Visited store two weeks earlier and received the same outstanding level of service. Came away and had a think. Went back to buy, and met with same friendly attitude. Felt valued from start to finish.

September 7, 2025
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Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Gemma was fantastic and extremely welcoming

Gemma was fantastic, very professional and very welcoming from start to finish. Gemma helped me design the sofa to fit my living room perfectly, extremely happy with the service I received today, walked out of the store a very happy customer and would highly recommend.

September 7, 2025
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Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Paris the young lady who served us was…

Paris the young lady who served us was excellent. Very knowledgeable & very helpful

September 6, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Firstly as you enter a member of staff…

Firstly as you enter a member of staff introduces themselves then leaves you alone, such a refreshing change. The quality of the furniture is great. And the staff were professional and friendly. Overall a great experience.

September 4, 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

I was greeted by Gemma whom was happy…

I was greeted by Gemma whom was happy to help me with my added extra purchase of a matching foot poof to complete our living room.
Gemma is an asset to your company explaining everything clearly went through the whole process.
I would be happy to come back to your store again in the near future for another purchase.
Many thanks to Sofology and most of Gemma.

Kind regards
Ian

September 2, 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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