Sofology - Stockport Reviews 

1,792
TrustScore 5 out of 5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more

Company replied

Rated 5 out of 5 stars

All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more

Company replied

Rated 5 out of 5 stars

Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... See more

Company replied

Rated 5 out of 5 stars

They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,792)

18,628 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely friendly team!

Lovely friendly team, very informative and happy to help with colours, sizes etc. Great quality sofas and a good variety to choose from. We found the perfect sofa!

October 13, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Thank you for your wonderful review! We're thrilled you had a great experience with our team at Sofology Stockport and found the perfect sofa. We take pride in our high-quality selection and are glad you appreciated it. If you have any questions or need assistance in the future, please reach out. We look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service

Great customer service, I wasn’t hassled to buy , I was just left to browse at my leasure & then helped when I asked , I love this kind of customer service, no pressure selling , well done to you all at Sofology.

October 13, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

New Sofa for Xmas

Excellent friendly service from the staff and very knowledgeable no pressure selling with a coffee and biscuit ! Very straightforward purchase.

October 12, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Not pushy. Gave some information about where to find different sofas and options to look out for and left us to our own devices until we asked for some help.

October 11, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service

Harrison at your Stockport branch was instrumental to the sale today. With his assistance and expertise we felt confident enough to make the purchase there and then when it could’ve easily been another visit without commitment.
Going through the sale and finance was straight forward even with young children to keep entertained.
We are very much looking forward to our new Paramount sofas just in time for Christmas.

October 11, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Great sales people

Great sales people , didn’t feel pressured all round good experience.

October 11, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Paris was amazing with the purchase of…

Paris was amazing with the purchase of our sofa! Very helpful and welcoming!

October 11, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Good friendly staff

The person who seen to us was called Paris lovely woman very easy to talk to & very knowledgeable about the sofa we bought

October 6, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

We made our purchase in the Stockport…

We made our purchase in the Stockport (Peel Centre Branch)
It’s was myself, sister and elderly mum (the sofa was for my mum) - we were helped by a lovely lady by the name of Paris. She was so patient and helpful with my mum. My mum is still taking about how lovely she is over a week later. I couldn’t be more grateful for her help.

October 4, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Thank you for sharing your experience at our Stockport (Peel Centre) branch. We're thrilled to hear that Paris provided excellent assistance to you and your family. Her patience and helpfulness truly made an impression.
If there’s anything else we can do for you or your mum, please let us know. We look forward to welcoming you back to Sofology Stockport.

Rated 5 out of 5 stars

Gemma was very helpful

Gemma was very helpful , ee found the right recliner for me and she provided an eccellant service

October 8, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, manager Gemma and her colleague Reks couldn’t have been anymore accommodating and helpful.

October 8, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

What an amazing review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Amazing customer services

Amazing customer services since we first walked in. Every time we visited the store they helped us out and made us feel welcome. Furakh was amazing he helped us out in every visit. Thank you again.

October 6, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

The lady Reiki was so helpful & gave us…

The lady Reiki was so helpful & gave us as much time as needed she was polite & took the time to show us all options, aftercare products. We were looked after & happy to make our purchase in that store

October 5, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 4 out of 5 stars

Friendly none pushing sales lady Gemma…

Friendly none pushing sales lady Gemma pointed out all the things we hadn’t thought of even if it meant it was against whst we wanted! But she was right . My only grievance was delivery takes so long ! Estimated up to 12 weeks! But we’re hoping her ‘possibly earlier’ comment will turn out to be a cautious fact.

October 2, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hello, thank you so much for your review.

Rated 5 out of 5 stars

Paris was extremely helpful

Paris was extremely helpful, didn't feel pressurised into making a purchase. We were left to look around at our leisure and offered advice when we asked questions.

September 24, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Darcy suite in Cotton

I met Paris who talked me through various options of the sofas I was looking at. I had lots of questions about sizes and dimensions regarding getting a new sofa into my living room. She was very helpful, friendly and extremely patient. She explained what would work and she advised on lead times and colour swatches. We also discussed fabric v leather and the care packages and insurance policy. She was very knowledgeable about company policies. I enjoyed talking to her with my daughter today and I was glad she was able to complete the sale for us.

September 27, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Very obliging and so helpful from from…

Very obliging and so helpful from from Paris the assistant that looked after me

September 23, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Lovely member of staff

Lovely member of staff, couldn't have been more helpful. Actually there were two, both ladies were amazing.

September 25, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look