Sofology - StockportReviews 

1,792
TrustScore 5 out of 5

4.8

The Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... See more

Company replied

Rated 5 out of 5 stars

All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... See more

Company replied

Rated 5 out of 5 stars

Great service and really knowledgeable staff which helped us pick the right sofas for us. We’re in the middle of moving house and had questions about the delivery times and what if our move fell throu... See more

Company replied

Rated 5 out of 5 stars

They left me to just look around. I found a couch i wanted information on, extremely informative and did not push and allowed to continue looking. Went to a nearby shop where I'd seen a couch but was... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

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4.8

All reviews

(1,792)

18,585 reviews in the last 12 months

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Rated 5 out of 5 stars

How I go into this store and come out…

How I go into this store and come out empty handed is an utter miracle…
Popped in today to see the fabulous Paris ,, and another lovely lady..
The furniture in here is absolutely stunning ,, staff are wonderful, especially Paris ,,, would highly recommend this store if you want an exquisite sofa , the choice is amazing…
Next time I go I will be looking for a coffee machine….

November 17, 2025
Unprompted review
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Reply from Sofology - Stockport

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 1 out of 5 stars

Sofa not delivered when arrange

Sofa not delivered when arrange, told property was in assessable via email no phone calls or nock on door from delivery driver

October 13, 2025
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Reply from Sofology - Stockport

Hi there, thanks for your review and we're so sorry to hear this. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details.

Rated 5 out of 5 stars

Good customer service from Sarah

Good customer service from Sarah

November 16, 2025
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Reply from Sofology - Stockport

Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, no pressure. Really happy with my purchase.

November 15, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

From the moment we walked through the…

From the moment we walked through the door the staff was on hand to help us with our needs. I found it completely comfortable the the staff wasn’t pushy or in your face, just there for advice when needed

November 9, 2025
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Reply from Sofology - Stockport

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Didn’t pester and helpful

Didn’t pester and helpful

November 11, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Jeremy at Sofology was such a fantastic…

Jeremy at Sofology was such a fantastic help today. We went in to look around to try and work out the sofa that was best for my back problems and thanks to Jeremy we were able to find exactly what we needed on the day and went home happy with a new sofa on the way! Thank you!

November 9, 2025
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

A positive shopping experience

Sales assistant Paris took us through the selection and ordering process and her extensive knowledge of available products made the experience simple and pleasurable....a positive shopping experience

November 5, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Buying our new Settee

After 1st choosing one then realising we hadn’t measured the space correctly (Electric and Gas Meter box built in🤦🏼‍♀️) we had to go back to the store to choose a different one Gemma our sales assistant was absolutely 100% professional so much help and knowledge also so very patient.
You have a brilliant staff member there with Gemma x

November 2, 2025
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Reply from Sofology - Stockport

Thank you for sharing your experience! We're delighted that Gemma assisted you professionally and patiently during your visit. Her knowledge and support positively impacted your shopping experience, and we're proud to have her on our team.

If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Really helpful and friendly staff. Made everything very easy with no pressure to buy at all. Very happy and looking forward to getting my new sofas.

November 4, 2025
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Reply from Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Jeremy was really helpful and…

Jeremy was really helpful and knowledgeable

November 1, 2025
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Reply from Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Quick and easy

Quick and easy

October 26, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Amazing service from Paris!
Paris was absolutely lovely from start to finish! She was so helpful, patient, and had us laughing the whole time, such a refreshing and genuine person to deal with. She really knew her stuff and made choosing our sofa super easy and enjoyable. You can tell she truly cares about her customers. Thanks, Paris, for turning what could’ve been a stressful shopping trip into a fun experience. There was Asian gentleman who also helped out and was very helpful and patient with us! Finally chose our sofa after 2years of debating! Thankyou again from both me and my mother

October 20, 2025
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Reply from Sofology - Stockport

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

When in doubt go to Paris

Seamless, non pressurised buying process served by Paris within Stockport store. Great product knowledge and demeanour. Looking forward to receiving our new sofa.

October 19, 2025
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

We spoke to lovely chap who was from a…

We spoke to lovely chap who was from a different store who was really helpful but not pushy - we ordered the sofa online but through the Stockport branch so they would receive the credit - looking forward to having our new sofa

October 18, 2025
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Reply from Sofology - Stockport

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

An Exceptional Sofa Buying Experience at Sofology!

In August, my partner and I visited Sofology while furnishing our first home and what an incredible experience it was! From the moment we walked in, we were blown away by the stunning variety of sofas on offer. The range of styles, fabrics, sizes and materials was truly impressive.

We were lucky enough to be helped by the wonderful Maria, who made the entire process feel like a luxury experience. She was warm, friendly, incredibly knowledgeable and genuinely passionate about helping us find the perfect sofa. She took the time to walk us through every option, explained the differences in build quality and even showed us the cushion interiors, something no other store had done. It was clear exactly where your money goes and the quality stood out miles above the competition.

Although the sofa we chose had a slightly longer lead time (which Maria explained from the start), it was absolutely worth the wait. Throughout the process, we felt fully informed and supported. Maria sat with us to customise every detail of our sofa to suit our home and also gave us excellent advice on how to care for and protect it long-term.

To top it all off, our delivery came earlier than expected! The delivery team were just as lovely, professional, respectful of our home, and clearly took pride in their service.

In short, we couldn’t be happier. Maria is a true asset to Sofology and the whole experience from start to finish was flawless. If you're looking for quality, care and service that goes above and beyond, I wholeheartedly recommend Sofology!

August 10, 2025
Unprompted review
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Rated 5 out of 5 stars

Experience

Amazing service and the member of staff was very helpful.

October 18, 2025
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Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Amazing customer service

Farrack was very patient whilst I was deciding on which sofa to choose. Eventually we chose the right one for us and we are excited to receive it. The range of sofas are just amazing so it’s very hard to choose just one!

October 12, 2025
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Reply from Sofology - Stockport

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Rated 5 out of 5 stars

Lovely staff

Lovely staff, not pushy but very informative

October 15, 2025
Sofology - Stockport logo

Reply from Sofology - Stockport

Hi there, thank you for taking the time to leave a 5-star review!😊

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