The process was pretty straight forward particularly being able to complete the order from the comfort of my home. The only negative point was that the sales person in the showroom said the sofas wo... See more
Company replied
Location
Switch locationC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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See what reviewers are saying
Really helpful staff who didn't hassle us but gave us all the information we needed. Details of furniture available both dimensions and styles ,colours and types of fabric , All in all and excelle... See more
Company replied
Had looked online and wanted to see what I had shortlisted in the store. Johnathon introduced himself, then left us to look around at our pace without any pressure or following you around like in othe... See more
Company replied
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer an... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, United Kingdom
4.9
Excellent
3K reviews
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Great experience
We had a great experience at Sofology in Edinburgh. Jonathan was fantastic from start to finish, really helped up understand our options, was patient, friendly and a genuine pleasure to deal with. He is a huge credit to your company. We have left happy with a comfy new sofa being delivered soon.
January 24, 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
No hassle from sales people browsed…
No hassle from sales people browsed round the store with ease till I decided what I want sales rep was really helpful
January 23, 2026
Reply from Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and helpful
Helped find what we wanted and what fabric colour would look like on the sofa we’d like
January 24, 2026
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Colin was very informative and helped…
Colin was very informative and helped us choose our sofa very pleasant to talk too which made our experience all the better
January 23, 2026
Reply from Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Fantastic customer service and…
Fantastic customer service and everything was very well explained. Every member of staff we met was friendly and we never felt any sales pressure at all.
January 22, 2026
Reply from Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience at Sofology Aida was…
Great experience at Sofology Aida was very helpful and knowledgeable
January 18, 2026
Reply from Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Tonya was a great help
Tonya was a great help
In choosing our new suite
And a lovely tea and biscuits
January 21, 2026
Reply from Sofology - Straiton Edinburgh
We are pleased that your visit tothe store was a positive one. Thank you for choosing Sofology.
Guy was very helpful with choosing and…
Guy was very helpful with choosing and matching the sofa and chair. Excellent service.
January 18, 2026
Reply from Sofology - Straiton Edinburgh
Thank you for this great review :-)
The service by the Team was excellent…
The service by the Team was excellent and the choice of suites were again excellent.
January 17, 2026
Reply from Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Imrie :-)
Excellent customer service
Excellent customer service - both at shop and follow up queries I had
January 19, 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Highly Recommend
I'm really sorry but I cannot remember the lady's name who helped me buy my new sofa last week. I do know she was French and would highly recommend her as she was not pushy at all and very detailed with everything I needed.
January 15, 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Buying my first sofa for my new house…
Buying my first sofa for my new house and they couldn’t have been anymore helpful!
January 18, 2026
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Went in knowing what I wanted but no…
Went in knowing what I wanted but no idea how to filter down the huge amount of stock and find what I wanted. I didn't want to spend ages walking around the store. Colin talked me through step by step and half hour later, I am all sorted! Fabulous result. Colin is superb!
January 18, 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Friendly and helpful customer service
Friendly and helpful customer service. Made the pain of purchasing so much better.
January 18, 2026
Reply from Sofology - Straiton Edinburgh
Thanks for your 5-star review, we really appreciate the feedback!
Aida was extremely friendly and helpful…
Aida was extremely friendly and helpful and made the shopping experience very easy. Highly recommended.
January 17, 2026
Reply from Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great shop so far
Great shop so far. Easy purchase. No hard sell on extras. Sales person was professional and not pushy. Sofa ordered only, so untill delivery this is a part review!
January 17, 2026
Reply from Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service all options explained…
Excellent service all options explained well
January 16, 2026
Reply from Sofology - Straiton Edinburgh
Thank you for your lovely feedback!
Colin was a great help and we are both…
Colin was a great help and we are both very happy with the service we recieved. Left with a sofa I am sure we will be very happy with.
January 16, 2026
Reply from Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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