We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... See more
Company replied
Location
Switch locationUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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See what reviewers are saying
Great experience. It was daunting when we visit store lot of choice I have to say staff was very helpful (crystal) help us choosing the sofa which was right for us. Next day we decided to change it fr... See more
Company replied
the salesman took his time with us to explain all the different options while looking for what we really wanted rather than just looking for a sale. very happy with the service in store and would reco... See more
Company replied
Lovely light, bright showroom with lots of choice for sofa, chairs & other furniture. All clean & tidy. Staff very helpful & in my experience not pushy in the slightest. Sofa brought with 4 hrs... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, United Kingdom
4.9
Excellent
6K reviews
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The way Jon met us at the door
The way Jon met us at the door, explained the lay out of the store then kept an eye on us from a distance (not follow us closely around the store which makes us feel edgy), but was always there to offer advice when needed. He dealt with us in a professional manner but still made us feel comfortable. He also makes a good cup of tea.
February 2, 2026
Reply from Sofology - Thurrock
Thank you for choosing Sofology! We are pleased that you enjoyed your tea!
Nice way to buy a sofa
Ameet was brilliant, low key and very professional. Your store is far better stocked and displayed than your competition all round great experience.
January 29, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Jon from Thurrock was very helpful
Jon from Thurrock was very helpful. We had two small kids with us but Jon was great, explained everything concisely and helped us choose our sofa.
February 1, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Jon, we will make sure to pass this on! Have a nice day.
5 stars
Our assistant, Ameet, was great and went above and beyond to assist us. Highly recommended.
February 1, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Rob was very polite and explained…
Rob was very polite and explained everything clearly , great experience
February 1, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Great understanding of our needs by…
Great understanding of our needs by ameet. Listened to us .. and very helpful .thanku
February 1, 2026
Reply from Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Rob at Thurrock was really helpful
Rob at Thurrock was really helpful in explaining the differences in the sofas.
February 1, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
The assistant (Teresa) from the…
The assistant (Teresa) from the lakeside branch was extremely helpful and knowledgeable. She helped us to make our final decision and place our order. I would recommend the brand and service.
January 31, 2026
Reply from Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Our salesman Steve was Great
Our salesman Steve was very professional and a really lovely person and gave us great advice and to top it off he was a hammers fan ⚒️ just like me we purchased our Sofa today and can’t wait for it to arrive
Many thanks Jason
January 31, 2026
Reply from Sofology - Thurrock
Thank you for sharing your experince
Steve at Thurrock was great
Steve at Thurrock was great! He was really helpful and expertly guided us through our choices. He carefully considered our requirements and helped us pick our dream sofas. He even rearranged the sofa to help us visualise what we'd be buying. Excellent friendly service!
January 31, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Steve, we will make sure to pass this on! Have a nice day.
Rob was very helpful with helping us…
Rob was very helpful with helping us find the right sofa to fit in our awkward dimensions
January 31, 2026
Reply from Sofology - Thurrock
Awkward dimentions is our speciality Mr Puddle! Glad we could help!
Reply from Sofology - Thurrock
Thank you for choosing Sofology!
Excellent service all round
Excellent service all round. Ameet was polite and friendly, he was knowledgeable and helpful without being pushy. We would recommend this store.
January 12, 2026
Reply from Sofology - Thurrock
Thank you for your recommendation Tina
Explained fully benefits of products we…
Explained fully benefits of products we were interested in and additional information to gliders , insurance cleaners etc .
January 29, 2026
Reply from Sofology - Thurrock
Thank you for sharing Mr Nash
Great customer service. Steve at the Thurrock store was…
Steve at the Thurrock store was exceptionally helpful and patient. Thank you for your help.
January 30, 2026
Reply from Sofology - Thurrock
Thank you Mrs Kerridge
Rob from the Thurrock branch was…
Rob from the Thurrock branch was amazing. 5 start service excellent
January 30, 2026
Reply from Sofology - Thurrock
Thank you for choosing Sofology!
Reply from Sofology - Thurrock
Thank you for awarding us 5 stars
We received an excellent service from…
We received an excellent service from Steve at Thurrock sofology. He was patient and made the purchase as easy as possible for us.
January 28, 2026
Reply from Sofology - Thurrock
Thank you Mr Whitford
I was served by Steve
I was served by Steve, he was so helpful and excellent in his explanation of everything, couldn’t have been better, a very good manner, he deserves every bit of praise
January 29, 2026
Reply from Sofology - Thurrock
Thank you for taking the time to share your experience :-)
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