We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... See more
Company replied
Location
Switch locationUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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See what reviewers are saying
Great experience. It was daunting when we visit store lot of choice I have to say staff was very helpful (crystal) help us choosing the sofa which was right for us. Next day we decided to change it fr... See more
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the salesman took his time with us to explain all the different options while looking for what we really wanted rather than just looking for a sale. very happy with the service in store and would reco... See more
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Lovely light, bright showroom with lots of choice for sofa, chairs & other furniture. All clean & tidy. Staff very helpful & in my experience not pushy in the slightest. Sofa brought with 4 hrs... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, United Kingdom
4.9
Excellent
6K reviews
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Reply from Sofology - Thurrock
We are happy that you chose Sofology Elizabeth
New Sofa
We knew exactly what we wanted to order and Theresa, the sales assistant made it very easy for us to do so. She talked through the delivery options so we felt confident of a smooth delivery and set up of the sofa. All in all a pleasurable experience!
January 26, 2026
Reply from Sofology - Thurrock
Thank you for awarding us 5 stars Emma :-)
Very efficient agent not pushy let us…
Very efficient agent not pushy let us choose and have time to think and see exactly what wr wanted
January 26, 2026
Reply from Sofology - Thurrock
Thank you for sharing your experience Susan!
Great service and very helpful staff
Great service and very helpful staff. Steve was very informative, great service.
January 29, 2026
Reply from Sofology - Thurrock
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great experience and easy transaction.
Absolutely amazing, the sales agent Faye at Thurrock store was great, she provided all the information about the sofa and had good knowledge of the product. Answering all our questions to make it easy for us to decide on the sofa. Overall great experience and found it easy to make the purchase.
January 27, 2026
Reply from Sofology - Thurrock
Thank you for this great review Maz
Sofa Purchase
Had a great experience with Rob at the Thurrock branch. He showed us all the lumbar support sofas on display and gave honest feedback on all of them to help us make a decision. There was no pressure and we were able to look around with no one following us everywhere like we experienced in many other sofa shops.
January 24, 2026
Reply from Sofology - Thurrock
Thank you for this amazing review Mrs O!
A great experience
Jon at the Thurrock Lakeside Store was very friendly , knowledgeable and helpful when we were looking for our new sofas. There is an extensive range of options , We never felt hassled or pressured in any way on any of our visits ( there were a couple)which made for a nice experience . I would happily recommend to friends and family.
January 26, 2026
Reply from Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Relaxed and was allowed to wonder…
Relaxed and was allowed to wonder around untill we were happy and then inform the staff when we were ready all staff were very helpful
January 1, 2026
Reply from Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Our salesman Del was courteous and…
Our salesman Del was courteous and extremely helpful without being pushy, left us to browse but was on hand when we were ready to order. Thank you for a pleasant experience would recommend
January 26, 2026
Reply from Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Ameet, we will make sure to pass this on! Have a nice day.
Saad was really helpful
Saad was really helpful in helping me get the Sofa I wanted.
Thanks a million :-)
January 25, 2026
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Steve was very friendly and helpful
Steve was very friendly and helpful. He answered every question I asked. I Would definitely recommend Sofology for the service I received.
January 25, 2026
Reply from Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sofology had just what we were looking for.....
A good range of sofas at Thurrock. Looked at other stores but only found what we were looking for at Sofology. The price was competitive and the quality looks and feels great too. Steve was very helpful and knowledgeable when arranging our order.
January 25, 2026
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
The staff was very helpful on helping…
The staff was very helpful on helping choose our new sofa
January 22, 2026
Reply from Sofology - Thurrock
Thank you for taking the time to leave a 5-star review!😊
Just purchased a sofa from sofology…
Just purchased a sofa from sofology from Jon at lakeside thurrock ,, very helpful , quick and easy, would definately recommend buying from there
January 25, 2026
Unprompted review
Reply from Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Excellent
Great Service received from Rob in store at the Thurrock Branch.
He was very attentive, helpful and knowledgeable.
This is the third time purchasing from Sofology and again the service did not disappoint.
January 25, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Thurrock
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Rob was great
Rob was great - which made for an easy experience!
Ordered the Amalfi sofa, even managed to get it discounted!
January 24, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
Brilliant service from Rob
January 24, 2026
Reply from Sofology - Thurrock
Hi there, thank you for your review. Another great review for Rob, we will make sure to pass this on! Have a nice day.
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