Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... See more
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Location
Switch locationPinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more
Company replied
Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... See more
Company replied
Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom
4.8
Excellent
2K reviews
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Number one customer service!
Outstanding customer service! Sarah was amazing! Very helpful, best in store!
September 27, 2025
Reply from Sofology - Warrington
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Had a great experience in the Warrington store
Had a great experience in the Warrington store. Looking forward to delivery
September 22, 2025
Reply from Sofology - Warrington
What a fantastic review, thank you so much for taking the time to write this 😊
There was a good choice of sofas
There was a good choice of sofas and the sales person was really helpful.
September 24, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Happy to shop here going forward very…
Happy to shop here going forward very helpful
September 21, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great salesman
September 21, 2025
Reply from Sofology - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent service
Excellent, patient and very friendly member of staff. She provided excellent customer service who took time to talk and was very polite and listened to us.
Highly recommended.
September 22, 2025
Reply from Sofology - Warrington
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Warrington
Hi there, thanks so much for taking the time to leave a 5 star review!
Great service from start to finish.
Great service from start to finish.
Harrison was excellent and most helpful.
Would highly recommend
September 16, 2025
Reply from Sofology - Warrington
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Lovely experience Lianne she was very…
Lovely experience Lianne she was very professional. Very happy
September 15, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sarah who works in the show room guided…
Sarah who works in the show room guided me through the purchase over the phone . As I was confused and Sarah helped me by adding to the basket from her end as I had been in the showroom day before and she knew what I wanted .
Could not of done it without her . X
September 15, 2025
Reply from Sofology - Warrington
Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.
Staff were helpful and knowledgeable…
Staff were helpful and knowledgeable without being pushy.
We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who could not be more helpful.
Purchased a sofa which will be perfect for our conservatory.
Also really pleased with the quick delivery, looking forward to receiving it on Wednesday. Than you
September 14, 2025
Reply from Sofology - Warrington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Repeat customer.
Helpful and knowledgeable about the various Sofa options.
Explained how the Sofa's worked with foot and head rest changeable positions and child safety etc.
Clearly explained the delivery process.
The coffee wasn't bad either :0)
September 14, 2025
Reply from Sofology - Warrington
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Good choice available in store and at…
Good choice available in store and at competitive prices.
Leanne was very helpful, taking us through the various options available on the sofa and chair that we liked and explaining the insurance cover available
September 14, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leanne. Have a great day 😊
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Bought a recliner chair from the…
Bought a recliner chair from the Warrington store today and wanted to say thank you to Harrison for excellent service
September 11, 2025
Unprompted review
Reply from Sofology - Warrington
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
A nice and easy process
A nice and easy process. John explained everything well and it was all quick and straight forward
September 10, 2025
Reply from Sofology - Warrington
Thank you for your positive review! We're glad to hear that your experience was smooth and that John explained everything clearly. Your feedback is valuable to us, and we’re pleased to have met your expectations. If you have any questions or need assistance in the future, please reach out. We look forward to seeing you again at Sofology Warrington!
No hassle from the staff just a…
No hassle from the staff just a friendly welcome with some pointers. Chose our new suite within an hr credit approved and we were on our way !!! Great experience no hard sells or anything. That's why we always use Sofology !!
September 6, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Plenty of choice
Plenty of choice. Wasn't chased round the store by sales people but the sales people always on hand to help. Excellent service this is my 3rd sofa from sofology
September 6, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Amazing service from Daniel from the Warrington store.He was…
Daniel from the Warrington store.He was so helpful, patient and informative. He wasn't pushy in anyway and made our experience a pleasant one.
September 3, 2025
Reply from Sofology - Warrington
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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