Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... See more
Company replied
Location
Switch locationPinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more
Company replied
Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... See more
Company replied
Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom
4.8
Excellent
2K reviews
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Excellent customer service…
I have been into the store twice now in past 6 weeks and have always been approached and welcomed and the staff I have dealt with have been helpful and friendly without being too pushy in their sales approach.
I have visited other competitors and sofology was the only one to offer me fabric samples, I really appreciated this as it has helped me reach a difficult decision over colour option.
Staff members on both visits very informative and able to answer any questions/ queries I had.
Order process was quick and easy
September 1, 2025
Reply from Sofology - Warrington
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Five Star Service!
Sarah went out of her way to assist us today and we are fully satisfied with the assistance she provided.
September 3, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Huge range to select from which all…
Huge range to select from which all come with different combinations. Staff helpful and patient.
August 31, 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Reply from Sofology - Warrington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service in store …
Great service in store …. though very disappointing to hear we won’t be getting a Neil the sloth 🙁🙁
August 29, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Warrington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
John was Very Helpful and answered any…
John was Very Helpful and answered any Questions and Queries we had
August 31, 2025
Reply from Sofology - Warrington
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Warrington
Thank you so much for taking the time to share your wonderful feedback!
Reply from Sofology - Warrington
Thank you for your wonderful review!
Friendly and patient customer service
Friendly and patient customer service, no pressure guidance helping towards stress free enjoyable experiance.
August 25, 2025
Reply from Sofology - Warrington
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Thank you Sarah !!!!
August 26, 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to leave us a review.
Well trained, friendly staff
Well trained, experienced, friendly staff who couldn't do enough for us. We didn't feel rushed and were completely happy with the product we have bought.
August 25, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
What a breath of fresh air Daniel was…
What a breath of fresh air Daniel was at the Warrington Store...so helpful..polite...and I came away saving £300 as the foot stool I wanted was in the clearance...
August 23, 2025
Reply from Sofology - Warrington
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very nice atmosphere
Very nice atmosphere, John helped us and he was very friendly, professional and informative. He wasn’t pushy and made us feel comfortable. Definitely recommended
August 23, 2025
Reply from Sofology - Warrington
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Everything was no trouble at all
August 21, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Daniel was excellent
Daniel was excellent. Very patient while I decided what I wanted.
August 20, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Sales assistant Leanne was excellent so…
Sales assistant Leanne was excellent so helpful and knowledgeable and helped us to make our decision easy to make with the sofa we went for
August 17, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Very helpful and informative about the…
Very helpful and informative about the product
August 12, 2025
Reply from Sofology - Warrington
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our team very helpful and informative about our products. Your satisfaction is important to us, and we're glad we could assist you in your furniture shopping experience.
If there's anything more we can do or if you have any further questions, please don't hesitate to reach out. We look forward to welcoming you back to Sofology Warrington in the future.
The Sofology agent was very helpful and…
The Sofology agent was very helpful and answered any questions proposed. He was clear and concise and a very pleasant man.
August 16, 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent products,great prices and…
Excellent products,great prices and exceptional staff.
Very pleased.
This is the second time I have purchased from Sofology this year and will continue to do so in the future!
August 15, 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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