Instralis Modern LLC Reviews 

1,443
•
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

I purchased two lifetime-licences for two Adobe products in September. After one month, the access to both products was revoked by Adobe. The Customer Service of Software Digitali did solve the p... See more

Rated 4 out of 5 stars

Fully refunded the cost of my purchase. Sadly, this didn't work. Thanks for refunding my money. I hope you'll get better business venture in the future.

Rated 2 out of 5 stars

Scam! Bought Adobe Premiere Pro license. Since the beginning I kept having problems with it only for it to completely stop working now. EDIT: I have received refund for my order so I guess the intent... See more

Rated 3 out of 5 stars

I’ve purchased a one year sub for Adobe suite in September. And then took the rights away. I’ve send an email without response. Want my money back! I will also send to Apple, since I’ve paid... See more

Company details

  1. Software Company

Written by the company

For over 3 years we have specialized in the development and sale of software in Europe, USA and Russia.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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3.2

All reviews

(1,443)

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Rated 5 out of 5 stars

Excellent Service and Support

Excellent Service and Support

Ordered the software at much more reasonable prices than Adobe. Account was set up in minutes and the software was immediately available.

I had one question which Support responded to within minutes. Will purchase again.

September 3, 2022
Unprompted review
Rated 5 out of 5 stars

Too Good to be True....Not in this case!

They say if it's too good to be true, it probably is, well.........Not in this case. I had a little trouble installing Premier Pro (39,00 €!!) however Roberto on their online chat had me up and running within 5 minutes. Incredible price and service, I will be buying more!

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

My first time reviewing anything and…

My first time reviewing anything and their service and efficenty has made me do this.., Amazing. Purchased Adobe (4) products and before I got the softwaredigitali.com order receipt Adobe had emailed me saying I had the licences in my existing account!! I would give them 10 Stars if i could !! Based in UK..

Stupefacente meraviglioso perfetto

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

I had to ask for help

I had to ask for help. For some reason I didn't receive the adobe email. A very short wait later Roberto asked me to try again and it seems everything is working fine for now.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Roberto Did Amazing

I had a few issues in the beginning getting the product activated... Maybe becuase I'm in the UK. Never the less I would recomend Digital Software to anyone. Great prices and amazing customer service from Rhoberto that was quick with emailing me and resovling any issues I had.

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Exemplary service, thank you

Before I purchased from softwaredigitali.com I did research into customer feedback about the levels of service, which were all very positive.
I can confirm from my own personal experience that this is the case. The speed in response when i had an issue with logging into CC was exemplary. If only all online purchases could be so stress free.
Many thanks to Roberto and all at softwaredigitali.com

August 26, 2022
Unprompted review
Rated 1 out of 5 stars

Feels like a Ponzi Scheme

This is a scam. Software worked for a few weeks and the got a message from Adobe that my license had expired. It reappeared after a few days but a couple of weeks later disappeared again. Their constant mantra is "We are working to find a definitive solution with Adobe asap". Adobe say: "they've not paid their bill". Definitive

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I'll be honest, at the back of my mind I thought this was going to be a scam, I took a risk and bought a licence for Adobe Premier Pro. The customer service was great, they replied to my messages/emails almost instantly (day time hours) and were respectful and helpful. The whole process went smoothly and I got my licence following the steps they provided all registered through Adobe.

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great Value and Support

Great Value and Support. I messed up installation and Roberto was very helpful and patient with me. Outstanding support Roberto - I will certainly come to your company for my software needs.

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

I am amazed by the service given by…

I am amazed by the service given by Roberto. I had a problem with the download and he answered and resolved the issue within minutes. I cannot more highly recommend him and 5 stars really doesn't do him justice.

August 24, 2022
Unprompted review
Rated 4 out of 5 stars

Hassle free

Order was quick and simple, was a bit of a delay but Roberto helped me quickly and efficiently. Can't complain!

August 23, 2022
Unprompted review

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