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Rated 5 out of 5 stars

I had that sinking feeling of not being able to open a document because my software had disappeared and then the dispair that I couldn't find the download link and key. I normally hate using the web... See more

Rated 5 out of 5 stars

Exemplary customer service! Anne helped me with a problem Office install on a Mac for a 90 year old friend. Perfect service, she went through all possible solutions carefully and thoroughly and fin... See more

Rated 5 out of 5 stars

purchased office 2019, directed to Microsoft website but it wouldn't downloaded. Went on Softwarekeep chat room for some technical help. Spoke to Carl who was really great and he had me sorted within... See more

Rated 5 out of 5 stars

I had an issue with the licence code I'd been emailed. Online chat guy (Eric) was very helpful and sorted out a replacement code for me. He also helped with un-licencing and upgrading my HDD to an SSD... See more

4.9

Excellent

TrustScore 5 out of 5

622 reviews

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Rated 5 out of 5 stars

easy and efficient

easy to buy, came wihtin about 1/2 hour, chat help to install it was useful and easy to understand menaing i could start work quickly. thank you

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

just purchased microsofts office home…

just purchased microsofts office home and student,had a problem ,logged into microsoft account and athenticated key ok but pressed install button but nothing happened.
so went on live chat with jesus and within a minute problem sorted.Brilliant

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent help from Anne who!

Email went in my junk folder, but after realizing that I had some trouble downloading MS Office. But within less than a minute Anne was online to help guide me through the process and she stayed online with me until I had completed it all ok. Very good customer care. Would definitely recommended them to others.

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Ray was absolutely amazing today

Ray was absolutely amazing today. He jumped on a call right away and dealt with my issue without hesitation. Helped me understand what I needed to do and walked me through. Fantastic.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Quickly diagnosed the problem

Despite the issue not sitting with software keep and the solution being as simple as logging into the Microsoft website, Jesus gave me the link that was needed and took me straight to the right place. Good knowledge, thanks!

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Chat Function

Have just purchased Microsoft Office and had a few problems with the download. However, I was supported by Anne on the "chat function" who was helpful, friendly and very efficient. I would use this site again because of the "chat" function.

June 6, 2021
Unprompted review
Rated 5 out of 5 stars

An Outlook 19 Purchase

I purchased software and needed help loading it Joe, took charge of my problem and gave excellent service. I would definitely recommend this firm.

Eddie Mason

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

SoftwareKeep order details quickly corrected.

I had to contact SoftwareKeep as I'd missed out one character in my e-mail address, and as a result not received an order confirmation e-mail, on Order No. 2000007299. Their agent Jesus was able to resolve all the issues on the order, including the UK delivery address. Very helpful.

June 5, 2021
Unprompted review
Rated 5 out of 5 stars

Software purchase.

I needed to check on some software I was purchasing for myself and a non IT literate member of my family. Carl provided me with details as to how I could to this and the version of the software that I would need to purchase. All done very promptly. An excellent service.

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

JESUS WAS GREAT

I have had trouble after installing the new microsoft package i couldn't find it on desktop. i am not too good with technology and JESUS was so helpful and
patient and so have nothing but praise for him. i hope he goes a long way.
my order number was 2000007173.
SANDRA KNEE

May 23, 2021
Unprompted review
Rated 5 out of 5 stars

Thanks!

Carl was very helpful in advising a Word version compatible with my PC. I really appreciated he also sent links where I could find info about Word. Highly recommended!

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

Good Purchase with Softwarekeep

I always buy software from Softwarekeep, prices are competitive, it is easy to buy and the service is good.

I asked one of their support team members (Anne) for an invoice and got it within 5 minutes.

May 15, 2021
Unprompted review

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