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Soghaat Gifts & Fragrances Reviews 

1,324
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 474 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality fragrances and the excellent value for money. Many highlight the smooth and easy ordering process, along with the professional and impeccable service received. People frequently commend the fast and reliable delivery, noting that products arrive promptly and are always well-packaged, often in perfect condition. However, some customers also noted issues with their orders, such as significant delays or not receiving their items at all. A few other people also felt that products sometimes arrived damaged, with bottles leaking or broken upon delivery.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the gorgeous and amazing... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently finding products to be very good, as... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Service

People report positive experiences with service, often describing it as excellent, reliable, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with the overall experience, although I found the shipping costs much too high. I suppose that’s due to Brexit. Poor Brits. The selection and the product prices are excellent. My only s... See more

Company replied

Rated 5 out of 5 stars

This perfume is gorgeous, I love Parfums de Marley Valaya but it is extremely expensive at around £270 & this is almost an exact match at a bargain price I also got this when it was on offer which w... See more

Company replied

Rated 5 out of 5 stars

There is a huge choice with this company, especially for an introduction to middle eastern fragrances. I will be honest, most I am totally unfamiliar with. But as I learn more about what each perfume... See more

Company replied

Rated 5 out of 5 stars

I have no hesitation in recommending Soghaat for your next purchase. Everything up to par! Ordering here was easy and problem free, and I had my mine shipped to Denmark. I have purchased Rayhaan Lion,... See more

Company replied


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

About Soghaat Gifts & Fragrances

Written by the company

Soghaat Gifts & Fragrances is a premier luxury retailer based in the UK, specialising in exclusive Arabian perfumes and fragrances. We pride ourselves on offering a curated selection of the finest scents, inspired by timeless traditions and crafted with the utmost attention to quality. At Soghaat, we believe that fragrance is more than just a scent—it's an expression of identity.

While we strive for excellence, it’s worth noting that only a small fraction of satisfied customers—typically less than 1%—take the time to share their positive experiences. Meanwhile, dissatisfied customers are often more likely to leave reviews. If you’ve enjoyed your experience with us, we kindly encourage you to share your feedback and help others discover the elegance and authenticity of Arabian luxury. Your support not only helps us grow but also inspires confidence in others looking for their next signature scent.

Whether you're looking for a signature fragrance or the perfect gift, we invite you to explore our collection and experience the elegance and authenticity of Arabian luxury.

Our Commitment to Excellence

Written by the company

Delivering Excellence, Inspiring Confidence
At Soghaat Gifts & Fragrances, we are passionate about exceeding your expectations with every purchase. While not every 5-star experience results in a 5-star review, we remain dedicated to offering unparalleled service and quality. Your positive feedback inspires others to discover our unique fragrances and helps us continue to raise the bar. Thank you for trusting us to bring luxury and elegance into your life.

Our Authenticity Guarantee and More

100% Genuine Products, Free Delivery, and More

At Soghaat Gifts & Fragrances, we guarantee that every product you purchase is 100% authentic and sourced directly from the manufacturer. Enjoy free delivery on orders over £40 and experience our commitment to fast service with all orders dispatched within 24 hours*. Shop confidently, knowing your payments are safe and secure with trusted options like PayPal, Klarna, and Stripe. We accept all major credit/debit cards and provide flexible payment solutions to suit your needs. At Soghaat, we’re dedicated to ensuring a seamless shopping experience with exceptional products and service.

Contact info

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Experience the Essence of Luxury

Find your perfect fragrance with Soghaat's exquisite collection.

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

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(1,324)

499 reviews in the last 12 months

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Rated 3 out of 5 stars

They smell nice but don't really last…

They smell nice but don't really last long

April 9, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Ashlea,

Thank you for your feedback.

We’re glad to hear you liked the scent, though we’re sorry to learn it didn’t last as long as expected. Fragrance longevity can vary depending on factors such as skin type, application, and the specific notes within the perfume.

We truly appreciate your support and look forward to serving you again.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 1 out of 5 stars

DO NOT RISK BUYING PERFUMES HERE

DO NOT RISK BUYING PERFUMES HERE. PERFUME SMELLED LIKE NOTHING.

Ordered 2 Barakkat Rouge 540, was very excited as I remembered loving the smell. When it finally got here several days later as the delivery method chosen was the cheapest, the perfume had probably been through so much movement and temperature change, it was damaged. I opened one box quite excited tried it by first spritzing, it smelled like nothing and some alcohol! I tried again and it was the same! I was heartbroken! I wanted to return both perfumes but they would not accept the perfume that had been opened and were willing to only accept the one that wasn’t opened. Which is genuinely ridiculous as it’s impossible to find out how a product is without opening it, and their delivery method is what probably damaged it in the first place. I send the unopened perfume back with guaranteed next day delivery which cost me half the price of the perfume. Now I have a perfume that smells like nothing and a whole back and forth that was a loss for me, they aren’t even well
Mannered enough return the postage fee for having to send it all the way back to them! I’m extremely dissatisfied with my experience with them and it was totally not worth it!
TIP: If you are buying perfumes online try to read the refund policy, if they are conditional like this one they definitely trying to wriggle out their seller responsibilities and obviously creating guidelines that are profitable for them and completely unfair for the customer, trying to lesser the risk when they inevitably send damaged products as part of their business model. Lastly, don’t choose a company that will cheap out on their delivery method.

April 24, 2026
Unprompted review
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Reply from Soghaat Gifts & Fragrances

Hi Rugma,

Thank you for your feedback.

We’re very sorry to hear about your experience and the disappointment caused, as this is certainly not the standard we aim to provide.

All of our fragrances are brand new, sealed products and are not sold as testers. As outlined in our returns policy, due to hygiene and authenticity reasons, we’re unable to accept returns on any items that have been opened, used, or sprayed. Once the seal is broken, the product cannot be resold, which is why this policy is in place. We understand this can be frustrating, however it is a standard condition applied to fragrance products.

Regarding scent performance, this can sometimes vary depending on factors such as skin type, environment, and storage conditions. All items are stored and dispatched in line with handling guidelines to maintain their quality.

We appreciate your continued patience and understanding

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

My orders always arrive earlier than…

My orders always arrive earlier than expected, and I got a thank you gift the last time.
Thanks soghaat

April 7, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Nosagie,

Thank you for your kind feedback.

We’re really pleased to hear that your orders consistently arrive earlier than expected and that you enjoyed the thank you gift, it’s our way of showing appreciation for your support.

We truly value your continued custom and look forward to serving you again.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Genuine perfume

Genuine perfume, a bit pricier but quickly delivered.

March 16, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Ammar,

Thank you for your feedback.

We’re glad to hear you were happy with the authenticity of your perfume and the quick delivery. We always aim to provide genuine products and a reliable service. While our prices may sometimes vary, we strive to remain competitive while maintaining quality.

We appreciate your support and hope to serve you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Nelly,

Thank you for your kind feedback.

We’re really pleased to hear that you found our delivery quick and efficient. It’s great to know we’re meeting your expectations.

We hope to serve you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Products are great smell beautiful

Products are great smell beautiful, beautiful packaging fast delivery easy ordering

April 2, 2026
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Reply from Soghaat Gifts & Fragrances

Dear Melanie,

Thank you so much for your wonderful feedback. We’re delighted to hear that you loved the products, their beautiful scent, and the packaging. It’s also great to know that you found our ordering process easy and that your delivery arrived quickly.

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 1 out of 5 stars

My fragrance broke when i got it the…

My fragrance broke when i got it the package was leaking and the carton broke

April 13, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Nabih,

We are very sorry to hear that your fragrance arrived damaged and that the package was leaking. Please accept our sincere apologies for the inconvenience caused.

Please contact us by email with your order details, and our team will be happy to assist you further and advise you on the next available options to resolve this for you as quickly as possible.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Fantastic company

Excellent service, easy ordering process, great price in comparison to other sites and the fragrance is superb. Dispatch and delivery was very fast too. Can't fault Soghaat 👏

April 13, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Chris,

Thank you so much for your fantastic review. We’re delighted to hear that you found our service excellent, the ordering process easy, and our prices competitive. It’s also wonderful to know you were pleased with the fragrance and that dispatch and delivery were so fast.

Your kind words and support mean a lot to us. We look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Living in Germany , international perchance

Living in Germany there is a few Perfumes you just can't buy here. So shopped around on the internet for mens cologne I was after, and saw it was available at Soghaat. Checked their website and reviews from people who had buy from them , looked good , so made my perchance. Said 4 to 8 business days , got it in 5 days. Packaging great, no damage and what I ordered was exactly what I wanted. Danke

April 13, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Christopher,

Thank you very much for taking the time to share your detailed feedback.

We are truly pleased to hear that you were able to find fragrances with us that are not easily available in Germany. We understand how important it is to be able to purchase the products you want with confidence, especially when shopping internationally, so we are delighted that our website and customer reviews helped you feel comfortable placing your order.

It is wonderful to know that your parcel arrived within 5 business days, well within the estimated delivery timeframe of 4–8 business days. We are also very glad to hear that the packaging met your expectations, that everything arrived safely without any damage, and most importantly, that you received exactly the item you were hoping for.

Your satisfaction means a great deal to us, and your kind comments are greatly appreciated by our whole team. Thank you once again for choosing us and for placing your trust in our service.

We hope to serve you again in the future.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

7 day to France

7 day to France. Good transaction

April 13, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Julien,

Thank you for your review. We’re pleased to hear your order arrived in France within 7 days and that you were happy with the transaction.

We appreciate your support and hope to serve you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

All products good as always :)

All products good as always :)

April 13, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Kristvin,

Thank you for your continued support and for taking the time to share your feedback. We’re delighted to hear that everything was good as always and that you continue to have a positive experience with us.

We truly appreciate your loyalty and look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Great prices!!!

I love their Yuzu selection!
Fast delivery and high quality. Can't get these type of aftershave/ perfume anywhere else for this price

April 27, 2025
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Reply from Soghaat Gifts & Fragrances

Hi Bon Sritecha,

Thank you so much for your fantastic review. We’re delighted to hear you love our Yuzu selection and found great value in our prices. It’s also wonderful to know your order arrived quickly and met your expectations for quality.

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 1 out of 5 stars

I haven't got non of the perfumes that…

I haven't got non of the perfumes that I order

March 16, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Richard,

We’re sorry to hear that you have not received your order.

After reviewing the tracking information, we can confirm that your parcel was dispatched on 16th March. Unfortunately, the courier returned the shipment to us due to an issue with the delivery address provided.

Please contact us by email with your order details and the correct address, and we will be happy to assist you further and advise on the next available options.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Straight forward transaction

Straight forward transaction and service. Got an aftershave (cheapest I've found on Internet) and the prices(dispatch time and delivery) were excellent, swift, fast. I can't fault anything. I'll defo be returning.

April 16, 2026
Unprompted review
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Reply from Soghaat Gifts & Fragrances

Hi Sorin,

Thank you for your wonderful review. We’re delighted to hear that you had a smooth shopping experience and found our prices to be the best online. It’s great to know you were pleased with the dispatch time and fast delivery as well.

Your kind words mean a lot to us, and we’re very pleased to hear you’ll be returning. We look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Super service

Super service - good price - quick delivery !!!

March 19, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Irmtraut,

Thank you for your great review. We’re so pleased to hear you were happy with our service, pricing, and quick delivery.

We truly appreciate your support and hope to serve you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Great service

March 27, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Jamie,

Thank you for your review. We’re pleased to hear you were happy with the service you received.

We truly appreciate your support and look forward to serving you again in the future.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Amazing service

Items arrived quicker than expected. Love the perfumes and will definitely recommend and buy from here again.

April 9, 2026
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Reply from Soghaat Gifts & Fragrances

Hi B A,

Thank you for your wonderful review. We’re delighted to hear your items arrived quicker than expected and that you love the perfumes.

Your recommendation means a lot to us, and we’re so pleased to know you’ll be shopping with us again.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

The BEST!

It was such great experience shopping from Soghaat, finest people! The fragrances are superb! Will shop again soon!

March 23, 2026
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Reply from Soghaat Gifts & Fragrances

Hi BMD,

Thank you so much for your kind words. We’re delighted to hear you had such a great experience with us and that you’re enjoying the fragrances. Your support truly means a lot to our team.

We look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

I enjoyed the reliability and service…

I enjoyed the reliability and service quality of keeping you updated throughout the process.... Happy with Perfume. Though a little late delivery this time but that was due to Easter Bank Holiday.

April 5, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Shefayet,

Thank you for your thoughtful feedback. We're really glad to hear you were happy with our service and kept well informed throughout your order.

We appreciate your understanding regarding the slight delay due to the Easter Bank Holiday, and we’re pleased your perfume arrived safely in the end.

We look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

Rated 5 out of 5 stars

Have used for a couple of years now

Have used for a couple of years now. Great choice, quick delivery, good prices

March 30, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Mr Hughes,

Thank you for your continued support over the years. We're delighted to hear you've been happy with our selection, delivery, and pricing.

We truly appreciate your loyalty and look forward to serving you again soon.

Kind regards,
Soghaat Gifts & Fragrances.

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