SOGNA BOUTIQUE Reviews 72

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a lovely experience! The bag looks exactly like the pictures and the quality is good. It was delivered fast and the packaging was cute as well.

Rated 5 out of 5 stars

Customer service answered quickly when I asked for tracking, very nice and transparent. The bag is super cute, really good quality and nicely crafted. I usually only buy more expensive leather bags,... See more

Company replied

Rated 5 out of 5 stars

Very positive experience! The absolute highlight was the packaging, personal note and the heart confetti 🥺🥺 it made my day. The bag is beautiful and looks like on the pictures. The package arrived a... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience! The bag is beautifully made and comes with a real thick golden chain, not that cheap plastic one you can see everywhere. Also the packaging was super cute!! I suggest this sh... See more

Company details

  1. Handbags Shop

Written by the company

Sogna Boutique is your one - stop - shop for chic handbags and accessories at an actually affordable price point.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

72 reviews

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Rated 4 out of 5 stars

At first I had some concerns as the…

At first I had some concerns as the reviews from the site were mixed.
I waited about 2 weeks for the bag to arrive and it unfortunately had a very chemical smell at first.

But after about 2 weeks this was gone and the bag is really nice.

November 18, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Thank you for your review!

Rated 5 out of 5 stars

Great products

Great products, great quality and a very friendly and lovely company! You can contact them day and night and they answer very quick! I love my new products so so much! The handbags and the jewellrys are beautiful!

November 16, 2021
Unprompted review
Rated 2 out of 5 stars

Quick delivery

The delivery took place quite quickly. Unfortunately, the bag arrived damaged and none of my emails were answered. luckily i paid with paypal and they solved the problem. Will not order here anymore.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Love my bag!

Love my bag!! Shipping takes a while so be patient but great communication with them over WhatsApp if you have any questions! Will definitely order from them again! ✨

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Super fast and nice customer service

Super fast and nice customer service. I had problems with my package and the Sogna team helped me directly. I am absolutely happy with my bag and love it! I will definitely order there again.!

August 5, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Thank you so much your review :)

Rated 1 out of 5 stars

Customer service is a disaster

Customer service is a disaster. I've been waiting almost 2 months for my order which is of course already paid for. For weeks I have been trying to get information from the company WHERE my package is. I do not receive any response! I would never order from this site again. No link of the shipment tracking works! Really lousy scam! I hope that I will get a response after they read this review!!!!

August 1, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

As per our conversation, we sincerely apologise that your order got lost! You have been fully refunded. Thanks

Rated 5 out of 5 stars

good quality, super cute design, nice customer service.

Customer service answered quickly when I asked for tracking, very nice and transparent.
The bag is super cute, really good quality and nicely crafted. I usually only buy more expensive leather bags, but this bag surely will be one of my favorites. The bag didn't smell bad, it even smelled like a leather shop, very pleasing! Thanks, I will order again for sure.

July 24, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Thank you so much for your review :)

Rated 5 out of 5 stars

Excellent customer service

In love with the bag that I have ordered..nice quality and excellent customer service..answered on my question on same day..I would order once again :))

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Quality!

Such amazing bags and jewelry. So impressed with the quality and how fast that it arrived. Will definitely be purchasing more 😍

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

I have had the best experience shopping…

I have had the best experience shopping with Sogna Boutique.
Fast delivery, excellent quality bags and brilliant customer service.

I could not fault it and I love everything this brand stands for too 😍 10/10. Super happy!

July 19, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Thank you so much for your review! :)

Rated 1 out of 5 stars

DON´T BUY

I received the bag and I am not satisfied with it. Since 5 June, I have been sending regular emails to this company to return the bag. I do not receive any reply.

July 12, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Hello! So sorry you're unsatisfied with your bag! Please contact us via WhatsApp on the website for the quickest response :) We will get your refund sorted right away. Thanks

Rated 5 out of 5 stars

I love Sogna Boutique

I love Sogna Boutique. My Joelene bag and vintage choker necklace are gorgeous. The collection is so stunning, I had to restrain myself from buying more. The quality and pricing are great, so I'll definitely be ordering more soon.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

The bag is beautiful and well made! the customer service was very kind. I am very satisfied with my purchase!

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect…

I received my package in 10 working days. The bag is simply perfect and really well done. Great costumer service. I recommend everyone Sogna Boutique

May 16, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Thank you so much! xx

Rated 5 out of 5 stars

i loved the bag!

i loved the bag!! it was great quality and came very quickly 💕 super cute and the perfect size xx

May 6, 2021
Unprompted review
SOGNA BOUTIQUE logo

Reply from SOGNA BOUTIQUE

Thank you so much for your review :)

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