Soho66 Reviews 2,171

Very good technical support and no wait to talk to the team - thank you Luke!

The Customer service, both sales and technical is absolutely first rate. They are understanding patient and totally technically convergence.

Reliable, Knowledgeable and Trustworthy Company.

In an era characterised by declining customer service, this company stands in stark contrast. Luke and Matthew are exceptionally helpful. They made the whole process absolutely seamless.

The service was excellent, with a fast reply and a seamless transfer experience.

Everything worked as expected and the process was smooth and easy to follow. The service was straightforward and did exactly what I needed.

The only small suggestion would be to improve the website. It could be a bit clearer and easier to navigate, especially when looking for specific information. Nothing major, just a nice improvement.

Overall, I’m happy to use their service.

They understood our requirements and helped with our requirements.
Cheers guys for your assistance

Soho66 provided prompt support when we had an issue.

Yet again such an amazing service.

I didnt buy my equipment from Soho66 but regardless Reece help me to configure my new phone.

This is by any doubt the best company that I have ever had the pleasure of dealing with.

Happy new year Matthew, Reece and te rest of team.

Soho sorted my problem quickly and easily.

Blain (the salesperson ws extremely knowledgeable and patient

We have been with Soho66 for many years and have used the virtual reception service for 6 years. The service is excellent, they have taken away the stress of missing calls, which could be missed job opportunities, they send you emails with the recorded phone calls, they are always polite and so very efficient. The technical team is 2nd to non always answer quickly and resolve any issues. I would highly recommend using Soho 66 and their services.

Reece at SoHo66 went out of his way to help me through the process of signing up for SoHo66 service. It took longer than I thought to sort out, but now it's working fully, everything is very smooth and easy. The only problem I now have is that the phone they recommended has no instructions on how to use it, so I'm learning that bit by bit.

For the past 13 years, I've been using Soho66 and their service never fails to impress me. Just yesterday, I encountered issues while trying to configure a new phone for my additional account with them. I reached out to their technical support, where Blain assisted me. His exceptional service made a difference—he listened attentively, grasped the issue, and patiently guided me through the process of inputting my account information into a new phone. Truly outstanding support!

Reece has been absolutely amazing, particularly regarding our recent phone system setup. His technical knowledge and customer service skills are truly outstanding. He knew exactly what to do and the setup was seamless. We highly recommend Reece for his expertise and commitment to excellent customer service.

There everything is simple and easy. That's what we need.
Reasonable prices. You can choose and add services. Any time.

Helpful advice and a 50% charity discount

Straight through to talk to someone to Matthew who understood our requirements and guided me package features and next steps. Easy, straightforward and rapid setup with no downtime. 100% confident that support is there and they are proactive in providing useful insights.

Great service, fast response and polite operators. We have primarily been using the Soho66 landline for over ten years and are perfectly satisfied.

The product didn't work, I contacted customer service twice and didn't receive an answer.

Edit December 20th:

After I posted a 1-star review on December 3rd, the company reached out on December 10th and said my messages hadn’t reached their support queue. A full refund was issued.
I’m updating this to three stars. The main issue was support responsiveness; the product mismatch was resolved via the refund.