sohocoffee.com Reviews 

24
•
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff here are always amazing. I come to the centre as part of my job and my experience here is always a pleasant experience. Caring, helpful and lovely individuals. Good range of food and good se... See more

Rated 1 out of 5 stars

1 star Three bottles purchased. Three bottles unfinished. At nearly £4 each, one might reasonably expect the drink to contain some detectable trace of the orange, mango, or passion fruit advertised... See more

Rated 1 out of 5 stars

used to go there since they opened but almost a year ago they changed staff to notice after that they start to treat me in very arrogant disrespectful way for no reason ! then on couple of occasions a... See more

Rated 2 out of 5 stars

They charge 95p for a babyccino that is literally 30ml of warm milk while most coffee shops give it to you for free


Contact info

2.2

Poor

TrustScore 2 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(24)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No service whatsoever

Stood for 5 minutes in the Leicester Highcross branch. It was quiet, there were 2 staff members chatting, and neither even acknowledged me. Another gentleman came in shortly afterwards and he too was ignored. We both walked out.

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Soho coffee.com merry hill shopping centre Dudley

Went shopping in Merryhill today I went in to the Soho coffee they were busy and the tables were dirty and plates and cups all over them. I went to the counter and ordered a toasty and jacket potato with beans no butter or cheese a coffee and tea which came to £16. We sat down I went to the loo and when I came back the toasty and potato were on the table but there was butter on the potato so I took it back and asked for one without butter I also asked about the tea and coffee and was told they had called 3 times to say it was on the counter and didn’t know where it had gone and they didn’t have the staff to take it to the table. I went back to my table with the potato and waited for the drinks thinking they would call them out again but no I went up a few minutes later and they were sat on the counter and were cold. I understand about being short staffed but having to clean my own table and rude service isn’t what I expect at the prices they charge. Gone are the days of good customer service or in this case any customer service Shame on you Soho Coffee in Merryhill Dudley.

December 27, 2022
Unprompted review
Rated 1 out of 5 stars

Bought a Tuna Sandwich and bottle of…

Bought a Tuna Sandwich and bottle of Water today cost over a fiver at Bradley Stoke Leisure Centre Bristol today got back to the office to find the sandwich stale checked the date was sell by today didn’t even think of checking the date as believed for that cost it would be freshly made disgusting to sale a sandwich for that cost that one bite ended up in the bin 😡

July 28, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look