Good service and a quality product delivered with no fuss or grief. I've used other bio-char based products in the past and haven't been convinced with some of the claims made by their marketing de... See more
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Fast service, very helpful and knowledgeable when I called. Got the Mega 700l and tried it out by emptying my dormant Dalek bins and mixing with the Humification Agent. I refilled one Dalek as a con... See more
Company replied
This is my second SoilFixer purchase. A couple of years ago I bought a biochar sample to help keep the smell down in my kitchen compost bin, and it worked- additionally, it improved my outdoor compost... See more
Company replied
Looking to condition soil ready for vegetables. The patch had been home to hens for a few years. Very informative web site and further information via blogs. Ordered my appropriate product. It came re... See more
Company replied
Company details
Written by the company
SoilFixer supplies leading quality Biochar Granules, Compost Activator and SF60 Super Compost soil Improver, (that in tests has shown to significantly Improve Crop Growth and Yield.
Contact info
SoilFixer Limited, Feltons Farm Yard, Old School Lane, Brockham, Surrey , RH3 7AU , Brockham, United Kingdom
- 07825 238743
- help@soilfixer.co.uk
- soilfixer.co.uk
4.9
Excellent
216 reviews
No recent history of asking for reviews
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Good delivery good website no issues
March 14, 2023
Reply from SoilFixer
Many thanks for the review. Look forward to catching up when you have results from using the biochar
Brilliant product
Brilliant product - speed of delivery simply great. Website full of information, too. Will definitely look to be doing lots more business with them.
February 27, 2023
Reply from SoilFixer
Thank you for your feedback and so pleased you find our website so helpful. Look forward to keeping in touch.
Reply from SoilFixer
Thank you for your feedback.
A delay in delivery was quickly and…
A delay in delivery was quickly and helpfully dealt with by the Company
December 10, 2022
Reply from SoilFixer
Thank you for your feedback.
The first composters that work efficiently- 5 stars for composting effeciency
The hotbins [one x 200litres plus one x mega] are not cheap but they do work so much better than any other composting bins I have made or bought. [Hence the purchase of a mega to go with the 200litre model] The smaller is good for adding kitchen waste and small quantities, as the lid hinges upwards. The mega requires the large lid to be removed, which could be difficult for a person with shorter arms. It is great for mowings ans garden shreddings. It is much easier to mix in shredded paper in the mega, and its thicker walls retain the heat better, judging by the temperature drop caused by a heavy rain storm. I have yet to extract ant compost, so cannot comment on its quality.
I only gave 4 stars because of confusion within the dispatch system, and muddling emails which indicated that there two deliveries sent by parcelforce, which turned out to be one delayed delivery. There were no DPD tracking links for the main parcels, and no indication that they were involved at all. The 3 very large boxes arrived with only an hours notice by DPD, whilst I was out, with no delivery instructions on any of the boxes, to the annoyance of my neighbours who were asked to take them in. The boxes filled their hallway!
Hopefully hotbins e-mails will be clearer in the future and delivery instructions will be added to parcels by both dispatch centres.
November 1, 2022
Reply from SoilFixer
Hi Ian, thanks for the review. As promised we are sorting delivery emails. We will send one covering email stating two sets of dispatch and tracking info one from DPD and another from Parcelforce will be received. The HOTBIN and the biochar compost agent come from differnt warehouses and due to package size we use different couriers for each. Best, Tony
Great company
Have ordered biochar from SoilFixer a couple of times. Great service and great product.
October 20, 2022
Reply from SoilFixer
Thanks for your feedback and feedback on the Biochar product.
Reply from SoilFixer
Thank you for your feedback.
Excellent delivery service
Excellent delivery service - right on time. (Though no attention paid to the instruction to leave just through the gates - instead you left it on the door step blocking ingress and egress until I had moved the very heavy boxes - I am old and slow - lest we stumble on them. A minor point….._
September 14, 2022
Reply from SoilFixer
Hi Betsy, thanks for repeat biochar and HOTBIN composting use.
Sorry to hear no special instructions on parcel. The automated parcel shipping label does not carry over the special instructions in a way the delivery driver can see them. We try and remember to add a hand written note on parcel (clearly not on this ocassion), but even with the note, the driver does not always see them when lifting box out. We'll keep trying!
SoilFixer
Excited to see results but based on…
Excited to see results but based on comments I can't wait. Delivery was fast and efficient thanks
August 27, 2022
Reply from SoilFixer
Thank you for your review, and we look forward to hearing about the results.
Happy with product and service will…
Happy with product and service will order from again when I need some
August 11, 2022
Reply from SoilFixer
Thank you for your review.
Excellent quck delivery
June 5, 2022
Reply from SoilFixer
Thank you James. Please do share feedback on the SF60. Thank you
I can highly recommend this company and…
I can highly recommend this company and their website, I have learnt so much about soil and biochar. Delivery was good and I have used some of the soil fixer early days yet but sure my plants will thrive.
March 6, 2022
Reply from SoilFixer
Hi Fiona,
Thank you for your review and pleased that our website has given you the information you need. We are adding more all the time, so follow us on facebook and instagram to find out more.
Look forward to hearing more about your plants.
Excellent service with super fast…
Excellent service with super fast delivery. Great value
February 26, 2022
Reply from SoilFixer
Thank you for your review.
Happy to reward great service.
Happy to reward great service.
An error was made regarding my delivery. The response to my enquiry was almost immediate and I was contacted within the hour to say that they would not only correct the error, but will increase my order by 50% !!! ..... the re-order arrived next day ! Very impressed.
It is a pleasure to deal with companies that value customer service. Tony Callaghan makes a great ambassador for this company.
Five stars well earned.
February 1, 2022
Reply from SoilFixer
Thanks for the review. If you can take some photos and let us know how it goes that would be great!
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