Spoke with support via email on several occasions, sometimes they replied within a hour or two, sometimes it was the next day. Considering the time difference between the U.K and the U.S.A. that is... See more
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Solar Scooters - Travel With Fun. The Best Electric Scooter Retailer in UK. UK Stock and FREE Next Working Day Delivery
Contact info
Orbital Industrial Estate, UB7 9JL, London, United Kingdom
- 020 3633 9118
- hello@solarscooters.co.uk
- solarscooters.co.uk
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Hasn’t replied to negative reviews
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They removed 65 pounds out of my…
They remove 65 pounds out of my refund even if the scooter hast even been dispatched yet what a very bad company I will never recommend you or every buy anything from you worst people ever
always great service they help as much…
always great service they help as much as they can with everything iv asked so far
I financed a scooter a problem happened
I financed a scooter a problem happened and within 10 15 minutes solar scooters customer service team had resolved my issue would 100% order again
Really helpful tell you everything u…
Really helpful tell you everything u need to know before purchasing and good affordable prices for the escooters and very quick at replying back to u I give 5stars
Very reliable scooters
Very reliable scooters, and most importantly fast customer service.
Do not hesitate with these guys
Amazing service!!!
Amazing service!!!! Extremely prompt to reply to any questions or queries. Kept me updated every step of the way from ordering to receiving my new scooter. Would definitely recommend Solar Scooters. My new toy/work transportation is so well made, I'm enjoying it so much and worth ever penny
Really good scooter
Really good scooter, well made and definitely worth the money! Very speedy and really sturdy
The company on a whole is fantastic
The company on a whole is fantastic, customer service is excellent, communication is very good and quite fast at responding to queries.
Overall there is no complaints 👌
Absolutely Outstanding from…
Absolutely Outstanding from SolarScooters. Would HIGHLY recommend, first timing buying a product and it certainly won't be the last. I had a little problem with the LCD screen but the Solar team were very quick to respond to my email and sent me a replacement the next day along with a tutorial video on how to set the new one back up. I Can not thank them enough, they go above and beyond for their customers. Their products are INSANE!! I purchased the FF Lite model and I am super super please. GET ON IT!
Easy fast delivery now I can go back…
Easy fast delivery now I can go back out on my scooter thanks guys at solar
Fast response and helpful .
Excellent customer service fast…
Excellent customer service fast delivery Excellent quality scooter .
Brilliant scooter
Brilliant scooter, delivered next day and only ordered on a sunday.
Called D who was amazing with support and helped with ordering, and helped setting up the scooter.
Will update review after using the scooter more.
Have been sent the wrong part
Helpful customer service and quick…
Helpful customer service and quick delivery of spare parts . Reliable british company had a p1 off them a couple of years back never once had a prob with it . Was looking at some Chinese models from the states but the prices they are charging are a rip off you could buy a decent car for ...plus the fact if you need spare parts it takes weeks if not months to get item and if for some reason you have to send them back then that's more weeks added ..so I think I'll stick with solar . Been pondering the ff 2.0 but we'll see .....anyway good company if you want a reliable scooter and spare parts easy to get ...
A warning to people who want to buy…
A warning to people who want to buy from this company should read my review and think twice about it, especially if you decide to buy and change your mind for a genuine reason.
I purchased a top of the range electric scooter for my daughter not understanding that it was capable of travelling 60mph.
Realising my error I contacted the company for a return and refund expecting to cover the costs for shipping the return which is fair enough and normal trading practice.
Unfortunately, Solar Scooters is one of those companies that is happy to snatch your money but is very reluctant to give it back.
This company has a "policy" of charging penalty fees for excuses like "restocking" or providing a box for a return when you already have the original box as the scooter wasn't used or fully unpacked.
The total charges for returning the scooter (a grand total of £145) felt like a severe punishment dished out by this company because they hate having to give money back to customers even when they make genuine mistakes.
Eventually after releasing this review, this company reluctantly offered to refund if I removed this review. I agreed in order to get my money back but I'm reposting it because I feel that strongly about warning people to avoid this company. Stay away from them if you value fairness and good customer service as Solar Scooters possesses none of those qualities.
A company you can trust
A company you can trust. British best.
Rare to find these days
I received to the abs in the first day…
I received to the abs in the first day part of it broke off and the breaks have stopped working
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