Solarspot Daylight Systems Reviews 567

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very friendly & helpful people. Parts arrived on time through courier. Fitters were very friendly, clean & tidy and made no mess of any description & removed packaging outside. Sun Tunnel is amazing a... See more

Company replied

Rated 5 out of 5 stars

Excellent product. Does exactly what is advertised. Looks really good where we have it installed in our hall. During daylight hours it lights a hall which has been dark since the bungalow was built. A... See more

Company replied

Rated 1 out of 5 stars

I placed an order for supply & install of a Solarspot light tube and paid for it in full. Goods arrived then with less than 24hrs notice the installer emailed (not called!) to cancel the install. Afte... See more

Company replied

Rated 5 out of 5 stars

We have to block 2 windows in our bungalow in order to build an extension at the rear. We researched all the possible solutions to compensate for the lack of light ; Velux windows, glass bricks, sun t... See more

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Company details

  1. Lighting Store

Information provided by various external sources

Independently proven to be the world's brightest sun pipe system.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

567 reviews

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Rated 5 out of 5 stars

Brilliant service

Brilliant service. Goods delivered when you promised. Installation completed with very little mess. Installer very professional. Would certainly recommend this system and the installer.

August 16, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Sue
Thanks for your kind words and for giving us a five-star review.
I'll also be sure to pass you comments on to Andrew from NorfloDaylight.
Best wishes
Chris

Rated 5 out of 5 stars

Great service and really helpful staff…

Great service and really helpful staff if you have a question about installation.

August 9, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Richards
Thanks for your kind words and for giving us a five-star review.
Best wishes
Chris

Rated 5 out of 5 stars

Daylight indoors!

A first class product installed a very professional and pleasant man. Having read about this product prior to purchase my expectations were high. I was not disappointed and my expectations were exceeded by a considerable margin.

I received excellent advice from Chris when making the purchase and Dermot made a first class job of fitting the Solarspot. Added bonus was that there was virtually no mess!

Fantastic, now brighter inside than it is outside!

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

More than marvellous

Friendly and helpful people when initially enquiring and deciding best installation. Very reasonable quote given. Kept in contact during Covid lockdown and worked with us to identify potential installation date and the parts arrived in full beforehand as agreed.
Installer arrived on date and time agreed and went straight to work. It was a pleasure having Dermot do the work for us. Professional and friendly person. All done within time scale, checked our satisfaction, gave advice and cleared up. Our new light tunnels are more than marvellous. So much new light into our bungalow. Exactly what we wanted and everything we hoped for. Full recommendation from us. Thank you so much.

July 31, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Greig
Thanks for your very kind words and for giving us a five-star review.
It took little time to get things sorted so we're delighted to hear that your expectation were met.
I'll also be sure to pass you comments on to Dermot.
Best wishes
Chris

Rated 5 out of 5 stars

This product is fantastic

This product is fantastic, cannot believe how much light I get even on a north facing roof. Everyone, including the builders who are doing my extension are amazed at how much light they let in. I did a lot of research before committing to buying these and although the reviews I read were extremely positive the amount of light I get is beyond what I expected.

July 30, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Sheila
Thanks for your very kind words and for giving us a five-star review.
Also we'd like to thank you for mentioning the North-facing aspect. So many times we hear other suppliers talking down the north-facing option when in fact this is purely a failing in their units and not acurate advice. It shows how a well designed unit will deliver a great level of daylight regardless of the aspect of the roof.
Hopefully, now that they've seen the light (apologies for the awful pun), your builders will also be pursuaded away from resorting to cheap, and ineffective, builder's merchant systems like Velux and Fakro in the future.
Thanks again for leaving such a generous review.
Best wishes
Chris

Rated 5 out of 5 stars

WOW! SolarSpot makes a fantastic difference!!

What a fantastic difference a SolarSpot has made to my landing and stairs area which is in the centre of the house with no natural daylight except for a very small amount of borrowed light through glass panels above the bedroom doors. I also had an electric light fitted within mine for night-time illumination without cluttering the ceiling with a separate light fitting. Delivery was very quick and their appointed installer completed the job within 3 hours. He worked in a very clean and tidy way, laying dust-sheets everywhere and cleaning up with his own vacuum cleaner afterwards before leaving. I am really impressed with both the product and service from SolarSpot and also from their Installer. I can't rate them highly enough. Many, Many thanks.

July 22, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Christopher
Thanks for taking the time to leave such a positive review and for awarding us a 5-star rating.
I'll also be sure to pass your comments on to Rhys commending him on his work.
Best wishes
Chris

Rated 5 out of 5 stars

Having put a D35 into our kitchen

Having put a D35 into our kitchen, it made such a vast difference that we decided we had to put a small tunnel into our wet room.

Absolutely brilliant (literally). Only drawback.... we keep looking to switch the bloody light off. It is very strange at first and takes getting used to especially if you are paranoid about wasting electricity.

Can't praise it enough but be warned it is not a job for the amateur to install as the tunnel to tunnel tolerances are very tight. I used a builder who knew what he was doing. Otherwise get Solarspot to install it for you.

July 15, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Andy,
Thank you for the 5 star review and choosing Solarspot for your home.
Just to pick you up on the 'amateur' aspect of the product; actually a lot of people do it as a DIY installation with great success. I would say that the installation of the roof flashing does present certain challenges - working at height in particular - so it's clearly in the realms of 'competent' rather than 'have a go' DIY'ers.
The connections for the tubes are tight, and have to be so for efficiency, but if the instructions are followed and a little patience applied, once you have the knack it really is very straightforward.
Thanks again for your review and feedback.
Regards,
Chris

Rated 5 out of 5 stars

Solarspot D-38

our kitchen is very dark with a window at one end.
After some research we decided on a Solarspot D-38 light tunnel.
Chris gave excellent support and advice over the phone and I installed the tunnel myself.
The amount of light captured through the tunnel is quite amazing and even on a less sunny day the natural light in the kitchen now is very much improved. In fact we have had people see the tunnel and do not believe it is daylight showing through they think it is some kind of artificial light.

July 3, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Michael,

Thank you for the 5 star review and choosing Solarspot for your home.

Regards,
Elaine.

Rated 5 out of 5 stars

Excellent! …

The service I’ve received has been exceptional from initial contact with Chris - who has been very helpful through to delivery and finally installation. Rhys did a fabulous job and talked me through exactly what he was doing and why the Solarspot couldn’t be placed where I initially wanted it. All to do with the construction of the roof! I now have light in what was a gloomy hallway. Thank you all.

June 30, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Sue,

Thank you for taking the time to review our service and choosing Solarspot for your home.

Regards,
Elaine.

Rated 5 out of 5 stars

Excellent service

From first enquiry to Chris, to delivery by DPD, then install by Dermot 5 days in all - and that was over a weekend - brilliant. I just love it. No more dark hallway.

And all done wearing PPE. Well done

June 10, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Anne
Thanks for your very kind words and for giving us a 5-star rating. We'll be sure to pass your comments on to Dermot as well.
Best wishes
Chris

Rated 4 out of 5 stars

Very good

Very good delivered on time could not ask for much more

June 2, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Roy
Thanks for your review and for choosing Solarspot for your home.
Regards
Chris

Rated 5 out of 5 stars

Let there be light! And, behold, there was light!

We had two rooms with no natural light at all and no possibility of installing windows due to the roofline of our dormer bungalow. We eventually selected Solarspot to provide a solution. From our first enquiry, we had excellent support from Chris and his team. We changed the scheme several times and decided on a trial plan, installing two pipes with the option of a third. The third wasn’t needed! The efficiency of these tubes is staggering, we are thrilled and the rooms feel very different. Chris found us an excellent installer too, who clearly knew his task and undertook it speedily and with minimal disruption. We haven’t seen a single scrap of dust or debris from the job. As you can imagine, we are thrilled. Highly recommended.

May 23, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Dave and Anne
Thanks for taking the time to leave such a glowing testimonial and for giving us a 5-star review. I'll be sure to pass your comments on to Andrew your installer.
Thanks again for choosing Solarspot daylight systems for your home.
Best wishes
Chris

Rated 5 out of 5 stars

Superb

Superb! Upgraded old Velux tubes and the difference is way beyond expectations.

May 19, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Brian
Thanks for leaving a review and for giving us a 5-star rating.
Kind regards
Chris

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service and excellent result. Dark cottage sitting room transformed!

May 13, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Dorothy
Excllent review! And thanks for the 5-star rating.
Best wishes
Chris

Rated 5 out of 5 stars

Brilliant piece of Kit

The Solarspot was delivered on time, Lee and Sam the installers were onetime, very tidy - no mess, and left us with an excellent installation. The solarspot itself is absolutely brilliant - no pun intended. The light in passage way has be transformed.

May 12, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Doug
Thanks for your very kind words and the 5-star rating. We'll be sure to pass your comments on the Lee and Sam as well.
best wishes
Chris

Rated 5 out of 5 stars

After much research and a telephone…

After much research and a telephone conversation with Chris I decided to go ahead and buy the Solarspot sun tube. It was delivered within two days of placing the order, easily installed and I can’t believe the amount of light it lets in.

May 12, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Dave
Thanks for taking the time to leave a review and for the 5-star rating. It's always great to hear how people have managed when installing the product themselves. We're always surprised when 'professional' builders are reluctant to fit these for customers when competent DIYers seem to be perfectly able to do the work.
Thanks again for the feedbck.
Regards
Chris

Rated 5 out of 5 stars

My order was processed very quickly and…

My order was processed very quickly and in spite being hampered by lockdown it arrived the next day . As of this date the light tube has not been installed but I don’t anticipate any problems .

April 26, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Nick
Thanks for your feedback and for giving us a 5-star rating.
Regards
Chris

Rated 5 out of 5 stars

This product is Excellent!!

This product is Excellent!!

I was initially sceptical but after installing the tunnel this week I am amazed by the level of natural light that it provides. It is so much BETTER and BRIGHTER than the light previously provided by the window that I have had bricked up.

Dealing with the Solarspot team has been really simple and I found them to be extremely helpful on the phone and their service is excellent. I had to order an extra section because my builder put the outside section higher than was first planned and the team sorted me out straight away. The extra piece arrived the following day and was fitted easily.

I would DEFINITELY recommend this product and this supplier. Great job!

April 2, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Andy
Thanks for taking the time to leave such a glowing testimonial and for giving us a 5-star review.
Thanks again for choosing Solarspot daylight systems for your home.
Best wishes
Chris

Rated 5 out of 5 stars

Excellent product and highly efficient…

Excellent product and highly efficient service from the first phone call. We're very pleased with Solarspot.

March 26, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi Linda
Thanks for your very kind words and the 5-star rating.
Best wishes
Chris

Rated 5 out of 5 stars

Satisfied Customer

Having only seeing Solarspot tube systems on line,rang the help line recievedut this conversation fantastic information regards ordering,installing and delivery,throughout this call was able to give dimensions of the siting of system l required and was advised of all the parts needed. Went ahead and ordered ,payed and given a delivery date.System arrived @ the correct time slot allocated me.By reading instructions the system was installed with out any problems.This is a complete success giving the bathroom a brilliant lighting effect. Really pleased wth service & product

March 24, 2020
Unprompted review
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Reply from Solarspot Daylight Systems

Hi James
Thanks for taking the time to leave a review and for the 5-star rating. It's always good to know how people have managed when installing the product themselves. I'm pleased to hear that it all went well and that your 'really pleased' with everything.
Thanks again for the feedbck.
Regards
Chris

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