Sold.co.uk Reviews 1,080

Keep well away from this online estate agent. I requested a viewing for a house in Somerset.
I had to phone them numerous times for an update of THEIR progress in arranging with their local viewing agent for a viewing.
I could only be in the area on a certain day and they did not see their would be a problem. They promised to inform me by close of work yesterday.
They eventually emailed me this morning to say that they would only be able to arrange a viewing on a suggested list of dates and times.
There is only one house on their listing for Somerset, so I definitely do not think their local viewing agent is over worked or overbooked!
Read their negative reviews on Trustpilot and you will get an idea of this firm’s shoddy customer care!

⭐️⭐️⭐️⭐️⭐️ – If I Could Give Ella Seki a Whole Galaxy, I Would!
I don’t even know where to begin because Ella Seki is beyond exceptional—she is a rare gem in the world of real estate. From the very first moment, she wasn’t just an agent; she was a lifeline, a guide, and a true support system.
Through one of the most stressful transitions of my life, Ella was the only person who consistently checked in on me, reassured me, and guided me every step of the way. She went above and beyond her role—not because she had to, but because she genuinely cares. While others did the bare minimum, she did everything in her power to make sure I was informed, supported, and never left me feeling alone in this process.
She spent so much of her time (though I’d never call it wasted) just to make sure I was okay, and I will never forget that.
If you are lucky enough to have Ella Seki handling your property matters, know that you are in the best hands possible. She is professional, kind, incredibly knowledgeable, and truly one of the best people I’ve ever had the pleasure of working with.
Thank you, Ella, from the bottom of my heart. I would give you a whole galaxy of stars if I could! Five stars aren’t enough for you.
Highly, highly recommended!
Cat

Ella S was absolutely amazing, she calmed me down when there were delays and was always clear, knowledgeable and efficient in answering any queries.

The price was lower than market value but they are clear from the start that its going to be.

Brilliant communicators and so helpful throughout the process of selling. They are very proactive and Sarah was an absolute professional and made everything simple for me during a very busy time.
Highly recommend this company and if they are all like sarah that would be great.

AVOID AT ALL COST. I will be making my way to the Ombudsman to see how i can report these guys for having such business practices and thanks to the rest of the reviewers here confirming my suspicions. They really push you hard into chosing their conveyancy services and they add the ending...if you chose our services this could add lot more weight to your offer...guess what, we didn't and despite having made a strong offer (their own words) our offer was rejected. Trully harsh trading policies.DO NOT USE

Just purchased a house with sold and Dahnish and Ella were absolutely fantastic! Really good communication throughout, didn't need to chase for updates and made what is usually a very stressful process feel so easy! Also really recommend the solicitors they may advise you to instruct (XYZ Law) as the communication between them and sold.co.uk is also fantastic. Thank you both so much, fantastic experience with these agents 😊

What can i say ! Sold was very professional Ella and her team was always just on the other end of the phone or email. Weekly updates and nothing was to much trouble for them.
I had quite a few problems with the high street agents after weeks of messing about countless people in and out of my house we turned to sold.
Within 2 weeks we had a cash offer from our buyers and everything ran smoothly afterwards. I would recommend Ella.sek to anyone in need of a quick hassle free sale. Thankyou so much SOLD

Ella was cheerful, businesslike and helpful with the practical details of selling our property

Ella was fantastic from start to finish thank you for assisting in the purchase!

I was a first time buyer and Ella was amazing, she explained all the steps to me and was so helpful every time I called. (Which was a lot of times 😂😂)

Ella Seki has been absolutely incredible. An absolute boss babe legend. She has gone above and beyond. I hope she is recognised for her hard work and awarded for it. Has truly been a shining light in my house buying process.

As a first time buyer I know little of this experience, she has helped me throughout this entire process in many ways. Unfortunately I was stuck with a terrible solicitor therefore encounted many problems, problems which she resolved and kept me from going crazy.

Not only did she keep me in constant update with the progression of my case, she wrote me a draft letter of complaint to my solicitors, which helped so much. She didnt have to do this, but she did, it made things so much easier and achievable.

As someone with adhd, she has helped me more than she knows and truly made a positive difference. She provided me with updates from the sellers solicitors which helped me challenge my solicitor when they were not performing their due diligence. She is always fast in her communication, replies to emails immediately, calls regularly as well, communicates between myself, the seller , the solicitors. Ella genuinly cares and is a dedicated, respectful, loyal, tenacious, strong, diligent person. She has saved my sale from falling through. Literally owe her so much. More people with her drive and mindset would make the world go far and be a better place. Thank you.

I had a good experience with SOLD.CO.UK. In the beginning, there was a bit of a lack of communication, and I understand that every party involved is extremely busy, but communication with the client is key, especially when selling a house, which is no small matter. However, I would like to sincerely thank Ella Seki for her communication and for answering my endless questions. Selling a house may seem simple, but the amount of paperwork can be overwhelming. Despite her heavy workload, Ella responded quickly and was the only person in this entire storm of stress who kept me informed. I mentioned to Ella that her communication helped me understand my situation and what would happen next. I deeply regret that the lawyers I dealt with didn’t grasp this, and their lack of communication caused a lot of stress.

Sold finally with the help of Sold specially Ella who was always there to chase the buyer & Solicitor whenever we needed to speed up the process. Thanks for all your help. Would highly recommend Ella and her team

Good service, cooperative and friendly
Would use again and highly recommend

Ella and the Sold team were fantastic at engaging with me and also generating interest in my property. We were doing weekly reviews of how changes to listing influenced the interest of prospective buyers. It took a while because of the nature of the property but they did not give up. Ella gave it the final push to secure completion for which I can't thank her enough. Definitely recommend

Things were a bit rocky at the start, but when Ella Seki stepped in, it made the process much easier. She is an asset to the team! I really appreciate the support with the sale which helped with the experience of selling through Sold.co.uk!
Many thanks for your great communication and support during what was a challenging sale!

Solicitors helped the process to be smooth and I bought a house and they took care of everything.

The team have been amazing from the start to finish. They made the process completely stress free and a huge thank you to Ryan Perrin and Thea Willsmore for always being available to answer any questions I had no matter how big or small. Would highly recommend.

Ella Seki and all the team has been fabulous all the way through a genuinely nice woman.
The sale has had its issue and she has gone above and beyond all with a sense of humour that has really helped and definitely appreciated.

Ella was fantastic throughout the process and consistently kept in touch, helping move the solicitors on and keeping me updated.