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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them well-engineered and reliable. The delivery service is frequently highlighted for its speed and efficiency, with many consumers appreciating the careful packaging and accurate fulfillment of their orders. The ordering process is also described as straightforward and easy. However, some people were dissatisfied with the customer service, noting slow responses and unhelpful interactions, particularly when issues with delivery or defective products arose. A few other people also felt that the product packaging could be improved to protect items from extreme temperatures, and some mentioned minor assembly oversights like misaligned displays.

What people talk about most

Product

People report positive experiences with the product. Customers consistently praise the high quality and good... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of products, noting that... See more

Order

Customers had positive experiences with order. Reviewers appreciate the fast order processing and quick... See more

Customer service

Consumers find customer service to be ambiguous. Some reviewers praise the helpful, fast, and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regardless of anti-vaxx crowd and 5G conspiracies - entire electronics online community is doing 5G wi-fi tutorials. It took Soldered execs only a month or two to re-group and put entire shop on sale.... See more

Company replied

Rated 5 out of 5 stars

Had a small hickup with a defective board, but Soldered resolved it quickly by replacing it. Always friendly, quick to find a solution, even gave me support to try to get it running before having to... See more

Company replied

Rated 5 out of 5 stars

Everything worked as expected and the prices were great. All my orders were more less immidiately given to the delivery service, so none of the waiting time was actually caused by the store, which I r... See more

Company replied

Rated 5 out of 5 stars

Fast delivery to Spain, just 4 days! I’m really happy to give an old e-ink display a second life with the new Inkplate 10. The module’s quality is excellent, super handy for prototyping, we... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store
  2. Electronic Engineer
  3. Electronic Parts Supplier
  4. Electronics Company

Written by the company

[Soldered for Makers](https://soldered.com) specializes in designing and manufacturing electronic products tailored for enthusiasts, ranging from hobbyists to professionals. Our portfolio includes electronic boards, sensors, and actuators that are widely utilized in fields such as microelectronics, mechatronics, robotics, programming, and IoT. Every product we offer is designed in-house and built upon open-source hardware and software platforms. Proudly certified and manufactured within the European Union, our catalog likely includes the product you need for your project. We complement these products with comprehensive tutorials and manuals, product descriptions, schematics, programming codes, and project examples. Our round-the-clock [customer and technical support](https://soldered.com/community) is available for all our products, irrespective of the sales channel. Soldered’s success and services reflect our maker community’s unwavering [trust](https://www.trustpilot.com/review/soldered.com), for which we are deeply grateful. Join our community and create using Soldered products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Everything, fast shipping, everything packaged well,and excellent products.

February 5, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hello Orion,

we appreciate your feedback! Best of luck with your project!

Cheers
Soldered team

Rated 5 out of 5 stars

I purchased an Inkplate 10 and I am…

I purchased an Inkplate 10 and I am incredibly impressed with it - very thoughtfully designed with all the components that I'll need. They've also created an excellent client library for it, documentation, and their support team is incredible. Love that it's open source too!

February 11, 2024
Unprompted review
Soldered Electronics logo

Reply from Soldered Electronics

Hello,

It's wonderful to hear about your excellent experience with the Inkplate 10! We are proud on its thoughtful design, comprehensive client library, and the support we can provide for our customer :) Enjoy exploring all Inkplates possibilities!

Cheers!
Soldered team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality items

January 29, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hey JA,

thanks for your review. Happy to be of service for you.

Wish you a lot of successful projects!
Soldered team

Rated 5 out of 5 stars

Excellent Customer Service

I had a technical issue with an Inkplate device that seemed to be due to an issue on my end. I contacted support (via the Contact page on their website), and they were incredibly responsive to my request! Robert Sorić was very helpful, quickly narrowing down my issue to its root cause. He even wrote up some quick code for me to test on my device to debug further.

Within several days of emails back and forth (mostly due to delays on my end), the issue was fully resolved and my device is back to working order. They were also very responsive to suggestions about changes to their documentation that would have helped me avoid this situation. All-in-all, incredible customer support.

The downsides are that their forum is currently out of commission, though they informed me that they are working on bring it back up. Additionally, while their docs were reasonably thorough for someone experienced in the space to get up to speed, they did not cover frequent failure modes at the time of writing. Finally, I ordered a battery from their website, and my order was cancelled immediately after completion due to having to ship the battery internationally. It would be really nice if they would just refuse to sell it to me in the first place.

However, these are all fixable, and relatively small. The company has excellent customer support, and an open, hackable product that truly excels. Thus, I happily give them five stars!

February 5, 2024
Unprompted review
Soldered Electronics logo

Reply from Soldered Electronics

Dear A.,

Thank you for your kind words and the five-star rating! We're delighted to hear about your positive experience with our support team - we are all-in with the customer support :) Your feedback on the documentation and suggestions for improvement are greatly appreciated and taken to heart.

We're addressing the issues you mentioned, including the forum's availability and refining our documentation to prevent similar issues. We also acknowledge the inconvenience caused by the battery order process and are working on improving this aspect.

Your feedback is invaluable to us for making continuous improvements. If there's anything else we can assist you with, please don't hesitate to reach out.

Keep hacking!
Soldered team

Rated 5 out of 5 stars

Quick and perfect

Quick and perfect, now I own this nice Inkplate 6 color...

January 26, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hello Fred,

thank you for your order and review. 6COLOR is one very nice sample from the Inkplate series. Hope you'll have fun!

Regards,
the Team

Rated 5 out of 5 stars

The speed with which the product was…

The speed with which the product was unbelievable. It arrived at my address in New Zealand in less than 4 days from me placing the order. DHL kept me updated every day. The goods were well packaged
Well done to all the team.
Cheers Paul

January 26, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hey Paul

thank you for your order and time taken to leave the review. DHL Express never disappoint, and I am glad to hear the service and products are matching your liking as well.

Regards,
the Team

Rated 1 out of 5 stars

Not yet received!!

January 24, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Dear Vitor,

Thank you for letting us know - we apologize for the delay in the delivery of your current order. Your satisfaction has always been our top priority for us, as reflected in the timely delivery of your previous orders. We're grateful for your trust in us through your repeated business, and we understand the importance of maintaining that trust.

We are currently working closely with DPD delivery service to ensure your package arrives as soon as possible. Although we strive for accuracy in our shipping estimates, unforeseen circumstances can sometimes cause delays. Rest assured, we are committed to resolving this matter promptly and are monitoring your shipment's progress closely.

Should you have any questions or require further assistance, please do not hesitate to contact us at hello AT soldered.com

We look forward to successfully delivering your order and continuing to serve you with the high standard of service you've come to expect from us.

Soldered team

Rated 5 out of 5 stars

Would definitely recommend

Fast delivery and all the components I have bought were exactly as shown and described on web page.

January 22, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hello Major,

thank you for your order and review. Glad to hear you are happy with everything. Have fun and let us know if we can assist with anything.

Cheers
the Soldered team

Rated 5 out of 5 stars

Great prices

Great prices, fast delivery, best store experience!! Great job! Happy to shop again!!

January 2, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hey Lovro,

Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our store, from our competitive prices to our fast delivery.

Anything we can do for you, let us know anytime.

Cheers,
The team

Rated 5 out of 5 stars

Best E-Paper

Best E-Paper, easy to handle, brilliant display.

January 2, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hello Wolfgang,

It's fantastic to know that you find it easy to handle and are impressed with the display quality. Your feedback is valuable for others considering this e-paper device. Thanks for taking the time to leave a review!

Have fun,
Soldered team

Rated 5 out of 5 stars
Soldered Electronics logo

Reply from Soldered Electronics

Hello Vladyslav,

Thank you for your feedback! We're pleased to know that you were satisfied with the speed of our order processing and shipping. Our team strives to provide efficient service, and it's rewarding to hear that our efforts are appreciated. If there's anything more we can do for you in the future, please don't hesitate to let us know.

Cheers
Soldered team

Rated 5 out of 5 stars

Excellent service

I had one change after I placed the order to add some more items that I forgot when ordering, all communication was quick and easy.
The items were received quickly and undamaged, well packed and additionally protected by a small army of brave teddy bears carefully guarding all the items inside the package.

January 2, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hey Željko,

We appreciate your kind words and are delighted to hear about your positive experience with our customer service and delivery process. And, of course, we're especially pleased that our small army of brave teddy bears added a touch of joy to your unboxing experience :)

Cheers
Soldered team

Rated 5 out of 5 stars

product arrived on time

product arrived on time, well packed and fully operational. It is easy to upload the demo programs (I haven't had time to write any code yet). Overall it is an excellent product.

January 2, 2024
Soldered Electronics logo

Reply from Soldered Electronics

Hey David

Thank you for your positive feedback! We're thrilled to know that your product arrived on time, was well-packed, and fully operational. It's great to hear that you found the demo programs user-friendly. We're committed to providing quality products and your satisfaction is our top priority. When you start coding, we'd love to hear about your experience and any further feedback you might have.

Best regards,
Soldered team

Rated 5 out of 5 stars

Very nice product

Very nice product. Perfect service. Always again!

November 23, 2023
Soldered Electronics logo

Reply from Soldered Electronics

Hello Rudolf,

nice to hear you are satisfied with the service and the products you have received from Soldered.

If there's anything else we can do for you, please let us know.

Regards
Soldered team

Rated 5 out of 5 stars

great experience

November 23, 2023
Soldered Electronics logo

Reply from Soldered Electronics

Hey Ante,

thanks for taking time to leave this review. We are sure you'll have fun with our products :)

Cheers
Soldered team

Rated 5 out of 5 stars
Soldered Electronics logo

Reply from Soldered Electronics

Hello Alejandro,

it's always great to get such short and positive feedbacks from our customers. Glad you feel this week!

Anything we can help, let us know.
Cheers,
Soldered team

Rated 5 out of 5 stars

The place to go for breakout boards

Soldered website is awesome. And they have some of the best breakout boards at reasonable prices.
The support is also very good with quick response times.

December 6, 2023
Unprompted review
Soldered Electronics logo

Reply from Soldered Electronics

Hey Tony,

I'm glad to hear you had a great experience with us, and it's fantastic that you found our breakout boards to be of high quality and reasonably priced. We put great effort into those so it's reassuring to hear this :)

Thanks for sharing your feedback!
Soldered team

Rated 5 out of 5 stars

For every bit of praise

Professional as always.

November 26, 2023
Soldered Electronics logo

Reply from Soldered Electronics

Hi Miro,

you are short and simple man :) thank you for your review!

Cheers!
Soldered Electronics

Rated 5 out of 5 stars

best makers shop around

affordable prices, swift shipping, responsive and polite technical support

November 26, 2023
Soldered Electronics logo

Reply from Soldered Electronics

Hello Ivan,

I'm glad to hear that you had a positive experience with our services! It's wonderful to know that you found our prices affordable, our shipping swift, and our technical support both responsive and polite. We strive to provide the best customer experience and your feedback is greatly appreciated.

Thank you for choosing us!
Soldered team

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