Bought a bed for about a grand in 2023. turned up stained from the start, sorted discount, so was happy, I have spun the mattress a few times, but haven't actually had to move the bed properly since o... See more
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They managed to accommodate my situation - It was stored for about 2 months, as I was expecting to move. The move never happened sadly. Delivered today, not the easist access into the Lounge, but th... See more
Company replied
We have shopped with Solent beds on a number of occasions and have always been impressed. Today, Sam our salesman even carried a small unit to us so we didn't need to get up again, very appreciated.... See more
Company replied
We would like to say a huge ”Thank you “ to Paul and all concerned at Solent beds at Lake showroom for their amazing help and continued support concerning structural repairs to our Stressless” sofa... See more
Company replied
Company details
Information provided by various external sources
The Isle of Wight's leading furniture store. Showrooms in Lake and Newport.
Free Same Day Delivery!
Spend over £100 for Free Delivery.
Free standard delivery on all orders over £100. Free same day delivery to Isle of Wight addresses on stock item orders over £100.
Contact info
6D-6F Lake Industrial Way, PO36 9PL, Isle of Wight, United Kingdom
- 01983401070
- sales@solentbeds.co.uk
- solentbeds.co.uk
4.1
Great
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Although the first dressing table arrived damaged, the staff provided excellent customer service in getting it replaced. The delivery guys were very professional and helpful.
April 16, 2021
Reply from Solent Beds & Furniture
Hello Phil,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great communication and quick delivery…
Great communication and quick delivery of stock items - friendly service A*
April 15, 2021
Reply from Solent Beds & Furniture
Hello Emily,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great service
Always great service from this company. Good quality product, free delivery . Would recommend to anyone.
April 14, 2021
Reply from Solent Beds & Furniture
Hello Jackie,
Thank you so much for our 5 star review and recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Reply from Solent Beds & Furniture
Hello Peter,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
We are delighted with the headboard…
We are delighted with the headboard which we ordered from Solent Beds.
April 4, 2021
Reply from Solent Beds & Furniture
Hello,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent customer service and delivery
We have used Solent beds and furniture many times now. The items are always dispatched quickly and delivery people are courteous and very helpful.
We will continue to use them.
April 2, 2021
Reply from Solent Beds & Furniture
Hello Victoria,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Reply from Solent Beds & Furniture
Hello JR,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent Service.
Excellent Service.
Easy to order on line. I was notified when my order was in stock.
Delivery arranged quickly with a choice of 3 different dates.
I was phoned the morning of delivery to advise am or pm.
Delivery was on time and delivery staff were pleasent and efficient.
Item well protected and wrapped.
Extremely please with service and furniture.
Will purchase from this company again .
March 26, 2021
Reply from Solent Beds & Furniture
Hello Lorraine,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great service in difficult times
Great service in difficult times. Well done Solent Beds.
March 26, 2021
Reply from Solent Beds & Furniture
Hello Rachel,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great professional service for our…
Great professional service for our quality oak furniture
Good communication
Delivery on time
March 26, 2021
Reply from Solent Beds & Furniture
Hello Sandy,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Reply from Solent Beds & Furniture
Hello Ella,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
The staff are very helpful
The staff are very helpful. The phone was not answered on many occasions and emailing was the only way to communicate. The furniture arrived flat pack although had paid for fully put together. This was however rectified when I complained within the following week.
March 23, 2021
Reply from Solent Beds & Furniture
Hi Lynn,
Thank you for taking the time to leave us some feedback. Unfortunately we only have limited staff available, due to lockdown, so as you can imagine, our phone lines are super busy at the moment and it can be tricky to get through - this should improve when our stores re-open and we have the full team back. I'm really sorry to hear that your furniture was not initially assembled but am pleased that this was sorted for you.
We hope to see you when our stores re-open :)
Take care.
Solent Beds & Furniture
Reply from Solent Beds & Furniture
Hello Carole,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent service and prompt delivery
Excellent service and prompt delivery. Product was of good standard and reasonably priced
March 20, 2021
Reply from Solent Beds & Furniture
Hello Angela,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
First class service
First class service. Perfect mattress, competitive price and delivery service was excellent. Will recommend. Thanks very much. Steve.
March 20, 2021
Reply from Solent Beds & Furniture
Hello Steve,
Thank you so much for our 5 star review and recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent Service
Great communications. Furniture excellent quality was delivered earlier than expected. Polite and professional staff. Covid restrictions respected. Thank you.
March 20, 2021
Reply from Solent Beds & Furniture
Hello Clive,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Good quality reasonable price
March 15, 2021
Reply from Solent Beds & Furniture
Hello R J,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
We were looking for a painted oak chest…
We were looking for a painted oak chest of six drawers for sometime and had encountered stock problems elsewhere. When we found an identical item at Solent Beds & Furniture we were able to secure delivery within a couple of days. Competitive price and excellent service. Thank you!
March 12, 2021
Reply from Solent Beds & Furniture
Hello Nigel,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great service thanks
March 7, 2021
Reply from Solent Beds & Furniture
Hello Les,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
It has been 10 weeks since I submitted…
It has been 10 weeks since I submitted my order and todate I have had no update, hence my review.
March 6, 2021
Reply from Solent Beds & Furniture
Hi Sue,
Thank you for taking the time to leave us some feedback. Please accept our apologies that your order has taken a little longer than first anticipated. I have asked someone to take a look into this today for you.
Take care.
Solent Beds & Furniture
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