Bought a bed for about a grand in 2023. turned up stained from the start, sorted discount, so was happy, I have spun the mattress a few times, but haven't actually had to move the bed properly since o... See more
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They managed to accommodate my situation - It was stored for about 2 months, as I was expecting to move. The move never happened sadly. Delivered today, not the easist access into the Lounge, but th... See more
Company replied
We have shopped with Solent beds on a number of occasions and have always been impressed. Today, Sam our salesman even carried a small unit to us so we didn't need to get up again, very appreciated.... See more
Company replied
We would like to say a huge ”Thank you “ to Paul and all concerned at Solent beds at Lake showroom for their amazing help and continued support concerning structural repairs to our Stressless” sofa... See more
Company replied
Company details
Information provided by various external sources
The Isle of Wight's leading furniture store. Showrooms in Lake and Newport.
Free Same Day Delivery!
Spend over £100 for Free Delivery.
Free standard delivery on all orders over £100. Free same day delivery to Isle of Wight addresses on stock item orders over £100.
Contact info
6D-6F Lake Industrial Way, PO36 9PL, Isle of Wight, United Kingdom
- 01983401070
- sales@solentbeds.co.uk
- solentbeds.co.uk
4.1
Great
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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What excellent service received when purchasing our new bed
What excellent service received when looking for our new bed, nothing was too much trouble. Brilliant communication and the delivery men were so polite and kind. Thankyou we highly recommend your company wouldn’t use anyone else nice to support local company .
June 16, 2021
Unprompted review
Reply from Solent Beds & Furniture
Hello Jane,
Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Good advice when purchasing new…
Good advice when purchasing new furniture. Lots of choice and choices of fabrics and leather. Sofas mostly made to order, so you get exactly what you want.
June 13, 2021
Unprompted review
Reply from Solent Beds & Furniture
Good morning,
Thank you for our 4 Star review! It's great to hear you received an informative service and you were pleased with the choices.
We hope to see you again soon.
Solent Beds & Furniture.
is Fine
Service is great,
the culver sofa tables are great.
the Loxton Corner sofa is fine, but after a month we noticed the cushions are getting flat 😢
June 2, 2021
Reply from Solent Beds & Furniture
Hi Pia,
Thank you so much for our 4 star review. We're really pleased to hear you love your Culver items.
I'm sorry that the cushions on your Loxton sofa are looking a bit flat. Due to the ExtraFlex high density foam based cushions used for a soft sit on this particular sofa, we would recommend plumping once a week. This will help maintain the aesthetical appeal, shape and longevity of your cushions :)
Hope this helps!
Solent Beds & Furniture
Ordered a mattress during lockdown and…
Ordered a mattress during lockdown and it was delivered into the bedroom by a very courteous young man.
June 1, 2021
Reply from Solent Beds & Furniture
Hello Pat,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Solent Beds Excellent Service
Ordered furniture by phone and confirmed order was in stock. Delivered within 2 days. Excellent Service.
June 1, 2021
Reply from Solent Beds & Furniture
Hello JH,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Quality and Value
Have bought quite a few items from Solent Beds and Furniture and all have been of top quality and the service has been top notch.
June 1, 2021
Reply from Solent Beds & Furniture
Hello Andrew,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Thanks for exceptional support
May 31, 2021
Reply from Solent Beds & Furniture
Hello Pat,
Thank you so much for our 5 star review!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent First Class Service
I really enjoyed the customer service from the Newport experience when visiting the shop. So nice to be treated like a customer. Just had the delivery by Mark and Keiran 1st class installed my sofas well done very helpful and polite. Good service from start to finish. I know where I will shop in future Solent Beds & Furniture don't just take my word for it visit the shop and you will see.
May 28, 2021
Unprompted review
Reply from Solent Beds & Furniture
Hello Anthony,
Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Good service
May 23, 2021
Reply from Solent Beds & Furniture
Hello Mr Babington,
Thank you so much for our 5 star review!
We hope to see you again soon.
Solent Beds & Furniture.
Excellent prompt reliable service
Excellent prompt reliable service. Love the sofa. Would have liked a text first thing to confirm delivery time and a choice of cushions.
May 7, 2021
Reply from Solent Beds & Furniture
Hello,
Thank you so much for our 5 star review. We're so glad to hear that you love your new sofa!
We hope to see you again soon.
Solent Beds & Furniture.
Delivery was quick,the guys were quick…
Delivery was quick,the guys were quick to position items where I needed them.
April 30, 2021
Reply from Solent Beds & Furniture
Hello Lorna,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Very good service from all the staff at…
Very good service from all the staff at Solent beds.
April 30, 2021
Reply from Solent Beds & Furniture
Hello Dom,
Thank you so much for our 5 star review.
We hope to see you again soon.
Solent Beds & Furniture.
Excellent service
April 29, 2021
Reply from Solent Beds & Furniture
Hello James,
Thank you so much for our 5 star review.
We hope to see you again soon.
Solent Beds & Furniture.
Reply from Solent Beds & Furniture
Hello Huw,
Thank you so much for our 5 star review.
We hope to see you again soon.
Solent Beds & Furniture.
Excellent service and value for money.
April 26, 2021
Reply from Solent Beds & Furniture
Hello Lorraine,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Great table and bench for our kitchen diner
We love the table and bench for our kitchen diner, Very good quality and looks amazing. Very professional service too from ordering from the website right through to the delivery. Perfect... we are intending to order a sofa now and we will definitely go to Solent Beds & Furniture.
April 25, 2021
Reply from Solent Beds & Furniture
Hello Mrs Harrap,
Thank you so much for our 5 star review and recommendation. Great to hear you enjoyed your Solent Beds shopping experience!
We look forward to seeing you again soon.
Solent Beds & Furniture.
Really good delivery…
Really good delivery guys,polite,friendly and very careful of the walls and carpets,couldn’t fault them.
April 22, 2021
Reply from Solent Beds & Furniture
Hello Mary,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience! I will be sure to pass on your kind comments to our delivery team.
We hope to see you again soon.
Solent Beds & Furniture.
great service
April 21, 2021
Reply from Solent Beds & Furniture
Hello Mrs Marriott,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
Very disappointed overall
Very disappointed overall. We had to return two beds as they wouldn’t fit up the stairs. Solent Beds took off a big percentage (around £150!) from the refund even though we immediately reordered replacements through them. Same thing happened with a piece of furniture from M&S the next week who charged nothing! Lesson learnt. I would not use Solent Beds again which is a shame as I try to shop local.
April 17, 2021
I have bought loads from this store…
I have bought loads from this store 0ver the years, I have never been disappointed, great products, great services, great staff, and no, no relations work there, I am just a regular customer.
April 16, 2021
Reply from Solent Beds & Furniture
Hello Chris,
Thank you so much for our 5 star review. Great to hear you enjoyed your Solent Beds shopping experience!
We hope to see you again soon.
Solent Beds & Furniture.
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