Solent Beds & Furniture Reviews 

377
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Bought a bed for about a grand in 2023. turned up stained from the start, sorted discount, so was happy, I have spun the mattress a few times, but haven't actually had to move the bed properly since o... See more

Rated 5 out of 5 stars

They managed to accommodate my situation - It was stored for about 2 months, as I was expecting to move. The move never happened sadly. Delivered today, not the easist access into the Lounge, but th... See more

Company replied

Rated 5 out of 5 stars

We have shopped with Solent beds on a number of occasions and have always been impressed. Today, Sam our salesman even carried a small unit to us so we didn't need to get up again, very appreciated.... See more

Company replied

Rated 5 out of 5 stars

We would like to say a huge ”Thank you “ to Paul and all concerned at Solent beds at Lake showroom for their amazing help and continued support concerning structural repairs to our Stressless” sofa... See more

Company replied

Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Mattress Store
  6. Sofa Store

Information provided by various external sources

The Isle of Wight's leading furniture store. Showrooms in Lake and Newport.

Free Same Day Delivery!

Spend over £100 for Free Delivery.

Free standard delivery on all orders over £100. Free same day delivery to Isle of Wight addresses on stock item orders over £100.

Contact info

4.1

Great

TrustScore 4 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(377)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have recently purchased bunk beds

We have recently purchased bunk beds, a small double and 2 full sized doubles from Solent beds.
We have ordered a corner settee also and this will arrive in May.
The staff in store are extremely helpful, and we have a very positive experience.
I would recommend Solent Beds and Furniture.
David one of the customer sales Team based in Newport has been particularly attentive and popped out to help with the beds. Nothing is too much trouble!.
I will be purchasing from them in the future and would highly recommend .
The delivery drivers were very friendly and helpful too.

March 16, 2022
Solent Beds & Furniture logo

Reply from Solent Beds & Furniture

Hi Rebecca

Thank you so much for our 5 star review and recommendation! We are very pleased that you had a positive experience with our sales and delivery team. Enjoy your new furniture!

We look forward to seeing you again soon.

Solent Beds & Furniture

Rated 5 out of 5 stars

Excellent service with very helpful…

Excellent service with very helpful delivery guys who placed the delivery exactly in the room I requested. TV Stand was exactly what I wanted and first class value for money ! I would recommend this Company 100%

February 28, 2022
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Reply from Solent Beds & Furniture

Hi Terry

Thank you so much for our 5 star review! We are very pleased that you were happy with your products and to-room delivery service.

We hope to see you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Easy Peasy

Delivery went very well and our doggie finds the bed v comfy. So do I.
We will order another in a larger size very soon and hope the experience will be as satisfactory.

February 18, 2022
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Reply from Solent Beds & Furniture

Hello Steve

Thank you so much for our 5 star review. Its lovely to hear you and your doggie find your new bed comfy.

We're glad to hear you enjoyed your Solent Beds shopping experience and will be coming back!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Absolutely fantastic thanks for all the…

Thanks Antony Uve been Absolutely fantastic thanks for all the advice and help been amazing has helped with all our enquiries and made sure we understood everything and was extremely helpful with securing our finance. thanks u will most certainly shop hear again in the future. Hope u have a fantastic Christmas and a happy new year to u all at Solent beds kind regards martin phipps and Kimberley jupe

December 14, 2021
Unprompted review
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

Great easy use of website & ordering online. Fab communication & delivery prompt and effortless. Thanks to all we love our new display cabinet:).

November 9, 2021
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Reply from Solent Beds & Furniture

Hello Kirsty,

Thank you so much for our 5 star review and your lovely comments. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

What a great service.

November 4, 2021
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Reply from Solent Beds & Furniture

Hello Tina,

Thank you so much for our 5 star review!

We hope to see you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Great selection of furnishings

Very helpful and knowledgeable. We found exactly what we were looking for.
We’ve shopped at Solent beds many times and probably will do so again

October 31, 2021
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Reply from Solent Beds & Furniture

Hello Sharon,

Thank you so much for our 5 star review!

We hope to see you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Great team from purchase to…

Great team from purchase to installation.
Staff is well spirited and made the stress of buying a bed a non issue.
Forget about the competition, Solent Beds is The place for your bed needs and very competitive prices.

October 4, 2021
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Reply from Solent Beds & Furniture

Hello Roland,

Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Really helpful staff and furniture was…

Really helpful staff and furniture was well packed and exactly what we were looking for.

October 1, 2021
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Reply from Solent Beds & Furniture

Hello Gilly,

Thank you so much for our 5 star review!

We hope to see you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Solent beds always go above an beyond…

Solent beds always go above an beyond to accommodate you.

I will always turn to them first if I need beds or mattresses.

September 8, 2021
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Reply from Solent Beds & Furniture

Hello Richard,

Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

I ordered two mattresses for a bunk bed…

I ordered two mattresses for a bunk bed which were promptly delivered. On assembling the bunk bed I found that a thinner mattress was needed for the top bunkI phoned to ask if it was possible to exchange one of the mattresses for a thinner one. This was carried out the next day with no hassle
A Very impressed Garick Westbrook

July 30, 2021
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Reply from Solent Beds & Furniture

Hello Kathleen,

Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars
Solent Beds & Furniture logo

Reply from Solent Beds & Furniture

Hello Tim,

Thank you so much for our 5 star review!

We hope to see you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Ordering was easy excellent service

Ordering was easy , the staff very helpful and knowledgeable, the furniture was delivered in the window we were given, the delivery drivers delivered with no problem even though they had to climb two flights of stairs. Thankyou

July 6, 2021
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Reply from Solent Beds & Furniture

Hello Peter,

Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

Stars of the Island

Brilliant service from start of purchase all the way through to delivery.
Well done Solent Beds.
Excellent customer care.

June 27, 2021
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Reply from Solent Beds & Furniture

Hello Jane,

Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Sales team were polite and professional as were the delivery guy’s. Wouldn’t hesitate to recommend them.

June 19, 2021
Solent Beds & Furniture logo

Reply from Solent Beds & Furniture

Hello Andy,

Thank you so much for our 5 star review and your recommendation.

Great to hear you enjoyed your Solent Beds shopping experience! We hope to see you again soon.

Solent Beds & Furniture.

Rated 5 out of 5 stars

No more sleepless nights!!

Excellent choice of beds. Tim was extremely helpful. We chose a Hypnos mattress which was delivered today. They too were very helpful. All together, an excellent experience. Would recommend your company 100%. Couldn't fault it. Thank you very much.

June 18, 2021
Unprompted review
Solent Beds & Furniture logo

Reply from Solent Beds & Furniture

Hello Elaine,

Thank you so much for our 5 star review and your lovely recommendation. Great to hear you enjoyed your Solent Beds shopping experience!

We look forward to seeing you again soon.

Solent Beds & Furniture.

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