Solhop Reviews 1,090

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of their transfers. The staff, particularly the drivers, are frequently described as professional, courteous, and helpful, ensuring a comfortable and safe journey for passengers. The booking process is noted for being simple and easy, with clear communication and timely confirmations via email and text. Reviewers appreciate the punctuality of the drivers, who often arrive early and wait patiently even with flight delays, providing reassurance and a seamless experience. However, some people were dissatisfied with the driving behavior, mentioning instances of aggressive driving and discomfort during the ride. Additionally, a few customers experienced issues with seatbelts, finding them difficult to unfasten and feeling stuck.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the reliability,... See more

Staff

Customers had positive experiences with staff, consistently praising the drivers for being professional,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it incredibly easy and... See more

Delivery service

People report positive experiences with delivery service, consistently praising the punctuality and... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting excellent communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more

Company replied

Rated 5 out of 5 stars

Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more

Company replied

Rated 5 out of 5 stars

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more

Company replied


Company details

  1. Taxi Service

Written by the company

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A great service and very reliable…

We’ve used Solhop for a number of years now. I wouldn’t hesitate to recommend them. They’re efficient, keep you informed of pick ups, timings and any issues. We’re got delayed arriving into Malaga but they keep an eye on your flight and are happy to wait. Really friendly and courteous drivers. A great service and very reliable.

October 16, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Vicky,

Thank you so much for this incredible review! 🤩

It is a true honor to know that you have been using Solhop for a number of years and wouldn't hesitate to recommend us. Knowing we've earned your long-term trust is the biggest compliment we could receive.

We are particularly happy you highlighted our efficiency, clear communication, and our policy of tracking flights so we are ready and waiting, even with a delay into Málaga.

Providing friendly, courteous drivers and a highly reliable service is what we aim for every single time. Thank you again for your loyalty!

Regards,
Sandra L.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Easy to book , friendly & courteous, takes the worry out of transfers . 100% excellent

October 16, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear John,

Thank you so much for your review!
We're so glad to hear that the booking process was easy, that our team was friendly and courteous, and that we were able to take the stress out of your transfers. 🤩 Your satisfaction is our goal! 😊

Regards,
Sandra L.

Rated 5 out of 5 stars

VERY RELIABLE

Vey punctual and dependable. Polite and helpful drivers. Comfortable cars. Only criticism is they are more expensive than a local taxi.

October 15, 2025
Unprompted review
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Reply from Solhop

Thank you for your valuable feedback! We are delighted to hear you found our service very punctual and dependable, with polite and helpful drivers and comfortable cars. 👏

We acknowledge your note that we are more expensive than a local taxi. Our price reflects the premium quality and complete peace of mind we offer: guaranteed fixed rates, flight monitoring, and a highly professional, pre-booked service that ensures a smooth start and end to your trip.

We hope to welcome you aboard again soon! 🚗✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent service

Excellent service. On time. Friendly. Clean car

October 16, 2025
Unprompted review
Solhop logo

Reply from Solhop

Thank you for your concise and positive feedback! 🙏

We're delighted to hear you received excellent service and appreciated the punctuality, friendly attitude, and clean car. Getting the basics right is always our top priority!

We look forward to your next journey with us. 🚕✨

Regards,
Sandra L.

Rated 5 out of 5 stars

5 Star service from Solhop transfers

For VIP treatment with airport transfers, my return to the airport in Malaga Spain with Solhop was top class travelling. To be guaranteed a prompt pick up and drop off is a great relief. Both my journeys came with well presented drivers, and top class vehicles in immaculate condition. My last trip was in absolute style, as I was greeted by Samuel, driving an S class 350d Mercedes, and I felt like a celebrity bound for the red carpet! I would definitely recommend booking your airport transfers with Solhop, and will be using them for my next visit to Spain.

October 13, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Dereck,

We are absolutely thrilled to hear that your return airport transfer in Málaga with Solhop was such a "top class travelling" experience. It’s exactly our goal to provide that peace of mind with a guaranteed prompt pick-up and drop-off.

It's wonderful that both your journeys came with well-presented drivers and top-class vehicles in immaculate condition. And what a way to finish your trip—being greeted by Samuel in a stunning S-Class 350d Mercedes! Feeling like a celebrity bound for the red carpet is the perfect way to travel. 🌟

We appreciate your high recommendation and look forward to providing you with more stylish and professional transfers on your next visit to Spain! 🚕💨

Regards,
Sandra L.

Rated 5 out of 5 stars

Taxi was on time and the driver was…

Taxi was on time and the driver was well dressed.
Communication was very professional.

October 14, 2025
Unprompted review
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Reply from Solhop

Dear Graham,

Thank you for your feedback! We're glad to hear that the taxi was on time, the driver was well dressed, and that you found the communication very professional! 👏

We pride ourselves on providing reliable service and a professional experience from start to finish. We look forward to serving you again in the future! 🚕✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Very punctual and clean cars

Very punctual and clean cars. Nice driver.

October 11, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Andrea,

Thank you for your kind words!
We’re so glad to hear you were happy with the punctual service, clean car, and friendly driver. 🚖✨
Providing a smooth and comfortable journey is very important to us, and it’s great to know we met your expectations.
We hope to welcome you again soon! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

Our driver Ivan was spot on time…

Our driver Ivan was spot on time looking very smart in a spotlessly clean car. The ride back to the airport was effortless.
We would definitely use Solhop again and would recommend them to others.

October 10, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Simon,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Ivan provided such a punctual and professional service, and that your journey to the airport was smooth and effortless.

It’s great to know you’d choose us again and recommend us to others — that truly means a lot. 🚖✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Service smooth and seamless

Service smooth and seamless. Easy to contact if any queries. Time keeping on point. Sent text message with pic of car, name of driver, phone number and reg of car the day before with link to where we would be picked up. Fab idea. Will use them again when in Malaga. Competitive price too. No complaints whatsoever. Would recommend to anyone.

October 8, 2025
Unprompted review
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Reply from Solhop

Dear Marianne,

Thank you so much for your fantastic review! 🌟
We’re thrilled to know that everything went smoothly from start to finish and that you appreciated our detailed communication before your transfer — we want every journey to be as easy and stress-free as possible. 😊
It’s great to hear you found our service punctual, professional, and competitively priced.
We truly appreciate your recommendation and can’t wait to welcome you again next time you’re in Málaga! 🚗💛

Regards,
Sandra L.

Rated 5 out of 5 stars

The driver was right on time and very…

The driver was right on time and very helpful with the luggage.

October 7, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Annika,

Thank you so much for this great review! We're thrilled to hear your driver was right on time ⏱️ and very helpful with your luggage 🧳.
We always strive to provide punctual and helpful service, and we'll be sure to pass your kind words on to the team.
We hope to see you again soon!

Regards,
Sandra L.

Rated 5 out of 5 stars

Good service

Good service, always on time, good communication and clean cars.

Have booked before and will book again.

October 6, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Van,

Thank you so much for the fantastic review! 🤩
We're thrilled to hear that you were happy with our punctuality ⏱️, communication, and the cleanliness of our cars ✨.
We truly appreciate your repeat business! We'll be here and ready for your next ride! 😊

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent service

Excellent service. Punctual and friendly.
Excellent communication with the company and easy payment options
Definitely would recommend and use again

October 5, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Marion,

Thank you for the fantastic feedback! We're thrilled to hear that you experienced excellent service that was punctual and friendly! 😊

We also appreciate you highlighting our excellent communication and easy payment options. Making the entire process smooth and hassle-free is what we aim for!

We look forward to welcoming you back soon! 👍

Regards,
Sandra L.

Rated 5 out of 5 stars

Solhop was recommended by my friend who…

Solhop was recommended by my friend who goes to Nerja a lot and I was so happy we booked with them. Chatting to other people at the hotel they had awful problems getting a taxi at the airport and paid much more than we paid. Will book with them again.

October 5, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Liz,

That is wonderful to hear! We're so glad your friend's recommendation paid off and that you had a great experience booking with us. 🤝

It's unfortunate to hear others at your hotel had issues, but we're proud that Solhop provided you with a smooth, stress-free, and cost-effective alternative. Avoiding those airport taxi problems is exactly why so many people choose us!

Thank you for your business—we look forward to welcoming you back on your next trip! ☀️

Regards,
Sandra L.

Rated 5 out of 5 stars

Great transfer service

We used Solhop for return transfers to/from Malaga airport. Booking was easy with fast emailed confirmations. Prices are good and payment can be made in the car by card. Our driver Dan made contact by WhatsApp on arrival and met us outside the terminal. The car was very comfortable and Dan a friendly, safe driver. Both transfers were on time. We thoroughly recommend Solhop.

June 12, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Angela,

What a fantastic, comprehensive review! Thank you! 🤩

We're so happy that your entire experience—from easy booking and great prices to Dan's professional, timely service—was excellent.

We appreciate the strong recommendation and look forward to your next trip to Malaga! ☀️

Regards,
Sandra L.

Rated 5 out of 5 stars

Simply delivered exactly what we booked!

Simply delivered exactly what we booked!

October 4, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Mark,

That's excellent feedback! 🌟

We're so glad we delivered exactly what you booked. Simple, reliable service is what we aim for!

Thank you!

Regards,
Sandra L.

Rated 5 out of 5 stars

Reliable excellent service

September 28, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Sarah,

That's wonderful to hear! We're thrilled that you had a reliable and excellent experience with our service. Thank you for taking the time to share your feedback! 👍

We look forward to serving you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

Reliable and dependable

Reliable, speedy service. Our flight was over an hour late but our driver texted us on arrival so we were comforted to know that at he was there for us and that at that late time we would have no issues with getting to our destination.

October 1, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Deirdre,

We are so glad to hear about your excellent experience! 😊

It’s fantastic that our driver provided such reliable and speedy service, especially with your flight delay. We understand how important it is to have the peace of mind knowing your ride is waiting, even late at night.

We appreciate your kind words! We look forward to seeing you again soon! ✈️

Regards,
Sandra L.

Rated 5 out of 5 stars

Timely Response and Safe Drive

I booked at short notice because of a diverted flight. Online booking was easy and elicited an immediate response. The driver met us in arrivals, was very helpful and we felt the drive was quick, but safe. A very good experience.

September 29, 2025
Unprompted review
Solhop logo

Reply from Solhop

Thank you so much for taking the time to share your experience, especially under stressful circumstances like a diverted flight! ✈️
We appreciate knowing that our online booking process was easy and immediate. Our drivers always prioritize being attentive and safe behind the wheel, so it's great to know we deliver on that promise from the arrivals meeting to the final drop-off. 🤝
We hope your travels continue smoothly! ⭐️

Regards,
Sandra L.

Rated 5 out of 5 stars

Transfer large group

Arrived on time for both pickups for our group of 11. Vehicle and luggage trailer in very god condition.

September 28, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Ger,

Thank you for your review! ⭐
We’re glad to hear that both pickups were perfectly on time and that the vehicle and luggage trailer were in excellent condition 🚐🧳🙌. It was a pleasure to look after your group! ✨

Regards,
Sandra L.

Rated 5 out of 5 stars

excellent service

September 26, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Geri,

Thank you for your review! ⭐ We're glad to hear you had a great experience with our service 🙌🚖.
We hope to see you again soon!

Regards,
Sandra L.

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