Solhop Reviews 1,090

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of their transfers. The staff, particularly the drivers, are frequently described as professional, courteous, and helpful, ensuring a comfortable and safe journey for passengers. The booking process is noted for being simple and easy, with clear communication and timely confirmations via email and text. Reviewers appreciate the punctuality of the drivers, who often arrive early and wait patiently even with flight delays, providing reassurance and a seamless experience. However, some people were dissatisfied with the driving behavior, mentioning instances of aggressive driving and discomfort during the ride. Additionally, a few customers experienced issues with seatbelts, finding them difficult to unfasten and feeling stuck.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the reliability,... See more

Staff

Customers had positive experiences with staff, consistently praising the drivers for being professional,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it incredibly easy and... See more

Delivery service

People report positive experiences with delivery service, consistently praising the punctuality and... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting excellent communication from the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You’re always a little apprehensive booking a service on-line but everything was great. Email and text confirmation received 48 hours in advanced which was reassuring. Driver’s phone number sent thr... See more

Company replied

Rated 5 out of 5 stars

Transfer arrived early which was great. Driver was in a suit, shirt and tie and very clean and comfortable Mercedes van. This is our 6th time using Solhop in various locations and would definitely use... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Solhop. Despite flight and baggage delays, my driver waited for me without any issues. Clean car, professional driver, and a safe, comfortable journey to Almuñécar.... See more

Company replied

Rated 5 out of 5 stars

Excellent service Cancel for free if your plans change Pay only AFTER taking trip Very competitive prices Same price or less than some taxis with the added benefit of pick up Extremely court... See more

Company replied


Company details

  1. Taxi Service

Written by the company

Solhop provides high-quality airport transfers throughout Spain, combining professional service with a more sustainable way to travel. A large part of our fleet consists of Tesla electric vehicles, offering a smooth, quiet and premium journey while significantly reducing emissions compared to traditional transport. From the moment you arrive, you can enjoy a cleaner, more comfortable travel experience without compromising on reliability or service. Whether travelling for business or leisure, our experienced drivers ensure punctual, stress-free transfers with a strong focus on comfort, cleanliness and attention to detail. Every day, hundreds of travellers trust Solhop for dependable transfers from Málaga, Palma de Mallorca and — now with a more modern and environmentally responsible approach to private transport.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

All was great!

Driver was waiting in airport waiting hall with sign, comfortable car and easy payment. Highly recommend!

September 26, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Martine,

Thank you so much for your kind recommendation! 🌟
We're delighted to know that everything went smoothly, from meeting your driver at the airport to enjoying a comfortable ride and easy payment.
We look forward to driving you again soon! 🚖

Regards,
Sandra L.

Rated 5 out of 5 stars

great service!

Driver was very prompt and was waiting with a name card and easy to find

September 16, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Ian,

Thank you for your review! 🙏
We're happy to hear that your driver was prompt and easy to find.
We look forward to welcoming you again on your next journey! 🚘

Regards,
Sandra L.

Rated 5 out of 5 stars

Thank you for make our transfer so…

Thank you for make our transfer so easy. Driver was spot on. He text me all the time to keep me informed of his progress for picking us up.

September 25, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Sarah,

Thank you so much for your kind words! 😊
We're delighted to hear that everything went smoothly and that our driver kept you well informed.
We hope to welcome you again on your next transfer! 🚖

Regards,
Sandra L.

Rated 5 out of 5 stars

Relaible and efficient

We use Solhop every time we fly into Malaga, always on time, safe drivers who are always polite and efficient. Great value and reliable.

September 24, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Donnelly,

Thank you so much for your review! 😊
We're so happy to hear that your experience with us was so positive. ✨ Communication, safety, and the quality of our vehicles are our top priority.
We hope to see you again soon! 👋

Regards,
Sandra L.

Rated 5 out of 5 stars

Booked a return airport transfer

Booked a return airport transfer, Great communication, safe travel and very well presented vehicles with very good rates

September 22, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Jenna,

We really appreciate your review and are happy to know that your experience with our airport transfer service was so positive. 😊

We strive to provide excellent communication, safe trips, and impeccable vehicles at competitive prices. It's great to know we've met your expectations! 🚗💨

Your kind words are a great motivation for our entire team. We hope to see you again soon! 👋✨

Regards,
Sandra L.

Rated 5 out of 5 stars

From malaga airport and return

Toni our driver at the airport very pleasant kept me informed of where he was standing. And again Martin going from resort to airport very pleasant and both on time. Good experience overall. I would recommend

September 10, 2025
Unprompted review
Solhop logo

Reply from Solhop

Hello! Thank you so much for your kind words.
We're so glad to hear that Toni and Martin provided you with excellent and punctual service, both upon arrival and departure. Our goal is to make your travel experience as comfortable and enjoyable as possible, and comments like yours encourage us to keep working hard.
We hope to see you again in the future! 😊✈️

Regards,
Sandra L.

Rated 5 out of 5 stars

Despite flight being 2 hours late

Despite flight being 2 hours late
Polite helpful driver was waiting

September 21, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Clare,

Thank you for sharing your experience! 🌟 We’re so pleased that, despite the flight delay, your driver was there waiting and ready to help.
Your kind words mean a lot and we look forward to driving you again soon! 🚖🙂

Regards,
Sandra L.

Rated 5 out of 5 stars

Highly recommend

Taxi arrived early - driver charming - car spotless and great value for
Money - arrived at the airport in plenty of time

September 22, 2025
Unprompted review
Solhop logo

Reply from Solhop

Thank you so much for your lovely review! ✨
We’re delighted to hear that your driver was charming, the car spotless, and that you enjoyed great value for money. It’s wonderful to know you arrived at the airport in good time – we look forward to seeing you again on a future journey! 🚖😊

Regards,
Sandra L.

Rated 5 out of 5 stars

Fantastic experience and service

I would like to say thanks for a fantastic experience and a great process dealing with you.
From the very first contact was the service from you in top, and we got good advice how to book.
Information flow from offer, order confirmation, info about driver and they kept time schedule – thanks. Always fast reply when I send a mail 😊
So, congratulation to all of you.

September 22, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Mette,

Thank you so much for your wonderful feedback! 🎉
We’re thrilled to hear that everything went smoothly from the very first contact, and that our communication and organisation helped make your experience fantastic. Your kind words mean a lot to our whole team 💛.
We truly appreciate your trust in us and look forward to welcoming you again on your next journey! 🛎️🚖

Regards,
Sandra L.

Rated 5 out of 5 stars

Driver was on-time

Driver was on-time, proactively looked for me, and explained the route and sights along the way. Excellent service.

September 22, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Agrasut,

Thank you so much for your kind words! 🌟
We’re delighted to hear that your driver was punctual, attentive, and made your journey enjoyable with explanations along the way.
We truly appreciate your feedback and look forward to welcoming you again soon! 🚘✨

Regards,
Sandra L.

Rated 5 out of 5 stars

Fabulous experience

Pick up Malaga and return was excellent on time. Great communication. Driver friendly and professional! Gold star service

September 13, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Maria,

Thank you for your wonderful feedback! ⭐
We’re delighted to hear that both your pick-up and return in Malaga went perfectly on time, with great communication and a professional, friendly driver.
We truly appreciate your kind words and look forward to providing you with another gold star service soon! 🚖

Regards,
Sandra L.

Rated 5 out of 5 stars

Friendly and good value for money

Friendly and good value for money. Enjoyable journey. Easy to book. Good customer service

September 13, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Lorraine,

Thank you for your kind words! 😊
We’re so pleased you found the booking process easy, enjoyed your journey, and felt our service was friendly and good value.
We look forward to welcoming you again soon! 🚖

Regards,
Sandra L.

Rated 5 out of 5 stars

I always use Solhop

I always use Solhop, fir myself and my family , always a first class service , punctual efficient, pleasant drivers and good pricing , highly recommend

September 21, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Nicola,

Thank you so much for your loyalty and kind words! 🙏 We’re delighted to know you always trust Solhop for yourself and your family. It’s wonderful to hear that our punctual drivers, efficient service, and fair pricing make every journey a first-class experience.
We truly appreciate your recommendation and look forward to welcoming you again soon!

Regards,
Sandra L.

Rated 5 out of 5 stars

Palma Airport pick up - very positive experience with Solhop

Our flight was1.5 hours late but our driver was there waiting for us. Polite and efficient service and very comfortable car journey. The booking process was easy and I received full information about the pick up including the driver’s telephone number.

September 20, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Kay,

Thank you for your review! ✨
We're glad to hear that, despite the flight delay, your driver was there waiting for you and that you enjoyed a comfortable trip with efficient service 🙌🚖.
We're also delighted that you found the booking process and the information provided easy and comprehensive. We'll be happy to serve you again on your next trip! 🌟

Regards,
Sandra L.

Rated 5 out of 5 stars

Driver communication was excellent for…

Driver communication was excellent for arranging meetings place and it was reassuring to have the confirmation and details by text before I set off on my flight. Car was spotless and driver friendly and courteous. No hitches at all.

September 20, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Elaine,

Thank you very much for your wonderful feedback! 🙏
We’re so pleased to hear the communication, confirmation details, and service met your expectations, and that everything went smoothly.
We look forward to welcoming you again on your next trip! 👍

Regards,
Sandra L.

Rated 5 out of 5 stars

On time,polite and cheerful

On time,polite and cheerful, excellent service definitely recommend

September 20, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Norman,

Thank you so much for your kind words! 🌟
We’re delighted to hear you enjoyed the service and really appreciate your recommendation. 🚖

Regards,
Sandra L.

Rated 5 out of 5 stars

Easy booking

Easy booking. Follow ups by SMS

September 20, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Lisbeth,

Thank you for your kind feedback! 📲
We’re glad you found the booking process easy and the SMS updates helpful.
We look forward to your next trip with us!

Regards,
Sandra L.

Rated 5 out of 5 stars

Solid taxi option in Malaga

Nice cars, friendly drivers and good communication and quite price worthy.

September 20, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Niklas,

Thank you very much for your lovely feedback! 🚖
We’re happy to hear you enjoyed the cars, the drivers and our communication. We hope to see you again soon!

Regards,
Sandra L.

Rated 5 out of 5 stars

“On time” with notification day before…

“On time” with notification day before travelling with drivers contact number, very helpful in every aspect, 1st class

September 19, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Paul,

Thank you so much for your kind words! 🌟
We're delighted to hear everything went smoothly and that you found the service helpful in every aspect. 🚖
We look forward to welcoming you again!

Regards,
Sandra L.

Rated 5 out of 5 stars

Excellent service

Excellent service

September 19, 2025
Unprompted review
Solhop logo

Reply from Solhop

Dear Elaine,

Thank you so much for your kind feedback!
We’re happy to know you were pleased with our service and look forward to welcoming you again. 🌟

Regards,
Sandra L.

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