Solidwoodbeds Reviews 578

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brilliant service and the beautiful, unique products, often highlighting the exceptional quality and craftsmanship of the furniture. Many people appreciate the efficient and friendly delivery service, with staff often going above and beyond to ensure satisfaction, including assembly and taking away packaging. The communication from the company is frequently noted as excellent, keeping customers informed throughout the process, and the policy of not requiring payment until delivery and satisfaction is highly valued. However, some customers experienced issues with delivery and assembly, such as wrong parts being delivered or drivers stating they lacked time or tools for assembly, despite prior assurances.

What people talk about most

Product

Reviewers express immense satisfaction with the products, consistently highlighting their beautiful quality,... See more

Quality

Customers consistently express high satisfaction with the quality of the furniture, often describing it as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting excellent communication... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a brilliant service and beautiful products. I ordered a 6 seater table and a plant stand. The delivery was running late but communication was excellent. The delivery guy was an absolute darling,... See more

Rated 5 out of 5 stars

We recently took delivery of one of your teak root light stands - it’s awesome 🤩. We’ve customised with some rope light balls and thought we’d send you a picture. We get sooo many lovely comments a... See more

Rated 5 out of 5 stars

Well what can I say, firstly seen the ad on Facebook and loved what I seen, but anxious about ordering. Messaged Stan, told pick what I like, price given, and will deliver it, nothing upfront pay on... See more

Rated 5 out of 5 stars

Ordered a unique table lamp from Jarrah Facebook page, absolutely love it . It’s so unique & just as described, delivered by very friendly staff who only take payment once you’re satisfied with wh... See more


4.9

Excellent

TrustScore 5 out of 5

578 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

A bed for life

Absolutely delighted with my Freddie bed. I knew it would be sturdy and quality but until you see it in situ you can’t appreciate the craftsmanship, how solid it is and just how beautiful. Excellent communication from the delightful Stan and the delivery guys who put it together were great too. Thanks Stan

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing solid furniture

Amazing solid furniture, so pleased with the quality. We were kept informed regarding delivery and the assembly was done with quality and care advice. We will definitely be ordering again.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Coffee Table & Vase

I have literally just received my new coffee table and I am absolutely over the moon. I was looking for a solid piece of furniture that would last and the quality of the table is outstanding. I waited a couple of months which I think is standard for a piece of furniture of such workmanship. Also I'm so glad I added a Molton Case to my order as I am just as in love with that too! Now to save for my next Jarrah piece. Thank you do much Stan.

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudster/Charlatans

Stan/Joanne are bound to say we were difficult but I didn’t expect to purchase a table and pay for delivery and assembly to have to help them. 1st delivery Joanne on her own, no way was she picking that table up whatsoever. I got covered in the oil the table was treated in and ruined a jacket. The damage to my property Stan said not his problem, take it up with Joanne as she is delivery driver, she said I’ll speak to Stan but nothing back. Absolute fraudster, apparently Stan the Man and his son Devon import the furniture from his factory abroad. Stan does this as a hobby because Stan doesn’t need the money, Stan and Joanne are a fraud. Stan needs to pick his table and chairs up, replace my Boxus Hedging and paint the damaged where they have caught my decoration. Stan isn’t bothered because Stan doesn’t need the money or the headache. Let’s see how long before I get removed or blocked!

If anyone would like pictures or an honest opinion message me. These charlatans need exposing.

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!

Scammers!! Promised delivery before Christmas has failed. Promise delivery on Christmas Eve so as not to ruin our Christmas and failed! Attempted delivery with one woman and expected my husband to help who then ruined his clothes with the table oil and the subsequent table was wrong so was sent back. Another attempt at delivery and this time the guys dropped the table in our garden, damaged the hedges then damaged the paintwork in our house! The company have refused to acknowledge us or our issues! Absolute scammers!

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Service deteriorated, not delivered after months waiting !

Service deteriorated, non existant customer service. Waited since November for table, no follow up chased and chased advised it was on the ship container 23rd December. Chased and chased again, advised work shop caught on fire. No apology, no further communication, no offer to source another piece. Such a shame I would have purchased more pieces, given the absolute lack of any ownership of the shipment of customer service and awful messages I won't bother. Your reputation will deteriate operating like this. Disappointed customer.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Quality furniture that will last a lifetime

Just received my 3rd order and will definitely order again.
Absolutely stunning sideboard, bed, mirror and hand carved elephant head sculpture (plus a free gift fish bowl on stand)
Everything is stunning and very well made , it will last a lifetime.
It's always a pleasure to deal with Stan the boss he's an obvious genuine good guy
The delivery/assembly team were spot on aswell. Gave plenty notice, polite and assembled the furniture very well, they also took away the packaging.
Thank you Jarrah furniture

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and customer service

Poor service. Furniture received was unfinished, with nobs from drawers and dowels from benches missing. On request to replace missing parts, I received an ignorant, rude response, with no volition to resolve the matter. I would not recommend purchasing from this outfit.

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic furniture

Second piece of furniture that we have purchased from jarrah. Stan is honest and his furniture is a work of art. A pleasure to do business with delivery not an issue . So pleased would definitely reccomend to anyone .

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous Freddie Beds..

Got our second Freddie Bed off Jarrah on Friday, absolutely gorgeous quality solid Bed, we also have a beautiful live edge mirror and a stunning elephants head off them too, all excellent quality beautiful wood and workmanship, 100% recommend Jarrah for top quality, unique furniture, built to last and you don't pay a penny until they deliver and set it all up for you.
Perfect 👍

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Top Table to the top of Scotland

We live in the tip top of Scotland so very remote but still deliver for £65. Absolute stunning table. Will make dinning even more of a pleasure.
We’ve used Jarrah furniture a few times now and have one of Stans Freddy beds. Which again not just stunning but soooo comfortable. We bought the bed sept 23 and even now gives us the wow factor every time you look at it. The company has a great story of importing wood from Indonesia. But uncompromising beauty and quality for the cost is amazing. I occasionally see his trolls on Facebook saying he’s a scam but Stan don’t take payment until you’re happy and it’s in the house. Cash on delivery, Thanks Stan you’ve done it again. Making our house even more of a home.

February 9, 2025
Unprompted review
Rated 5 out of 5 stars

The best quality wooden furniture

Awesome Guy to deal with. I’ve been following the Facebook page for a while and decided to take the plunge and buy a Teak Root Coffee table.

Jarrah kept me fully informed of the order progress and delivered it to me without taking a penny as a deposit.

It’s now the focus point of my room, I absolutely love it. Thankyou and I highly recommend Jarrah to everyone

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

So this is the 4th time of buying from…

So this is the 4th time of buying from Jarrah and dealing with Stan. I couldn’t be more happy with the service / quality / price and the lads who delivered were fantastic too. I will keep going back every time. Stan is very helpful gets back quickly and the quality is ridiculously good.

January 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing furniture

Just got delivery of a freddy bed and all i can say is they are unbelivable! The quality and sturdyness of this is unmatched! Stan was very helpfully throughout the process and his delivery team couldnt be faulted 100% recommend purchasing if you havent already!

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Garden Furniture - amazing look and quality

I ordered a garden sofa and table. Stan’s craftsmanship is top class. The sofa is beautiful and transforms my garden area. Excellent price, good communication and lovely to deal with. I can’t recommend the team enough.

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic furniture I’ve purchased a…

Fantastic furniture I’ve purchased a dining table and four chairs with delivery and set up all for an unbelievable price and have to say I am extremely impressed not only with the furniture but the delivery and set up was carried out extremely professionally. All in all a great experience thank you all very much

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely blown away

Wow... absolutely love my new table and chairs the quality is outstanding. To say it's beautiful is an understatement.the chairs are beautifully made,strong and heavy same with the dining table. Stan is an absolute pleasure to deal with, absolute gentlemen and has good old fashioned values towards his customers. I can honestly say I will be purchasing more,and anybody who is looking to buy, will not be disappointed.the furniture and customer service is outstanding, and that is hard to find these days. Stan Thank you. A true gentleman

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with our large…

Absolutely delighted with our large dining room table from jarrah. Everything from start to finish was professional and the quality of the table is by far the best if seen, completely solid and unbelievably stylish. Very happy customer 👍

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

My perfect dinning table and chairs

I have had my bespoke dining table and 6 chairs delivered and expertly assembled this morning. I found Jarrah on facebook and after some productive messaging I ordered.
I literally cannot believe how besotted I am with it! I’m a high end joinery fitter and routinely work in billionaire homes, I must say the craftsmanship is superb.
The table is exactly what I asked for with a beautiful treeroot as the stand. This means nobody’s going to bang their knees on. Any supports. The chairs are incredibly well made and wonderfully comfortable.
I was not asked to part with any money until the table was set up and assembled and most importantly I was happy with it. Needless to say I was more keen to part with the reasonable price asked for it! I was also given a charming free gift along side which was a lovely touch.
In summary I honestly cannot recommend Stan and his team highly enough and am one super happy customer.
Many thanks guys.
Hope I can leave some pics of this work of art.

December 17, 2024
Unprompted review

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