The device seems to be working. If you cannot tolerate a cpap machine then I recommend using this device if you have no other options. I have noticed several side effects; The bottom plate keeps slipp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No doubt it reduced snoring but not sure about sleep apnea. I found I never got used to wearing the device. It was particularly troublesome when I had some chest congestion/coughing and I had to remov... See more
Company replied
The device has helped improve my sleep pattern. I liked that it is lot less intrusive and cumbersome than some other devices. For full disclosure, I haven't tried any other solutions. Now that I ha... See more
Company replied
I sleep soundly with the Somnomed in. It’s not uncomfortable and you soon get used to it. Apparently I hardly ever snore or have apnoea now which suits both me and my husband! An interesting beneficia... See more
Company replied
Company details
- Medical Equipment Manufacturer
- Dental Laboratory
- Medical Equipment Supplier
- Medical Technology Manufacturer
- Orthotics & Prosthetics Service
- Specialized Clinic
About SomnoMed
Written by the company
About SomnoMed
At SomnoMed, we are global company that designs, manufactures, and distributes premium oral appliances for the treatment of Obstructive Sleep Apnea (OSA). Our mission is to revolutionize sleep health by providing innovative, high-quality oral appliances to both patients and healthcare professionals worldwide.
Our Innovative Sleep Apnea Solutions
Our flagship product line is a testament to our commitment to clinical excellence and patient comfort. These custom-made oral devices are FDA-approved, clinically-proven, and designed to provide superior comfort and efficacy. They are tailored to each patient's unique needs, ensuring a perfect fit and optimal treatment outcomes.
Global Reach, Local Impact
With a presence in more than 28 countries, we are proud to be a global leader in our field. However, our impact is felt most strongly at the local level, where our products are improving the lives of thousands of sleep apnea sufferers every day. Our global network of sleep professionals ensures that patients receive the highest standard of care, wherever they are.
Committed to Effectiveness without Compromise
At SomnoMed, we believe in the power of science and innovation. We invest heavily in clinical research and development to ensure our products remain at the forefront of sleep apnea treatment. Our commitment to developing devices that are comfortable and effective has been unwavering, and this dedication sets us apart in the sleep health industry.
Join the SomnoMed Journey
We invite you to join us on our journey and provide valuable feedback to us and patients looking for solutions. We hope this provides a independent testament of the difference we make to apnea patients worldwide.
Contact info
Level 3, 20 Clarke St, 2065, Sydney, Australia
- 1800 445 660
- contactaus@somnomed.com
- somnomed.com
3.1
Average
179 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Mixed results
The MAS was easy to get used to. I felt that the quality of my sleep quality had improved but after 5 months' use, a sleep test showed that the improvement was not as great as I had perceived. The number of respiratory disturbances had declined by 50% from the previous test but there had been only minimal improvement in my oxygen desaturation level. Back to the drawing board!
January 7, 2025
Reply from SomnoMed
Thank you for sharing your experience with the MAS. We’re glad to hear that you found it easy to get used to and noticed some improvement in your sleep quality. It’s encouraging that the number of respiratory disturbances declined by 50%.
Please discuss your concern about the minimal improvement in your oxygen desaturation level with your healthcare provider to explore further adjustments or alternative solutions.
If you have any questions or need assistance, please don’t hesitate to reach out.
Your SomnoMed ANZ Team
The splint for grinding is not…
The splint for grinding is not comfortable at all. Two wide from the sides hurting my gum.
January 7, 2025
Reply from SomnoMed
Thank you for your feedback. We’re sorry to hear that the splint for grinding has not been comfortable for you. We understand how important it is for the device to fit well and not cause any discomfort.
We recommend reaching out to your dentist to discuss your concerns. They can assist you in adjusting the fit.
Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention. If there’s anything else we can do to help, please let us know.
Your SomnoMed ANZ Team
Somnodent Advant - simple solution for better (and quieter!) sleep
Great product (Somnodent Advant) which helps my breathing /snoring so simply and conveniently. Great service through ordering, supply process, plus amazing follow up service from Shelley Donovan in the Sydney office when I needed a spare band for the device. Highly recommended.
January 7, 2025
Reply from SomnoMed
Thank you so much for your positive feedback! We’re thrilled to hear that the SomnoDent Advant has been effective in helping with your breathing and snoring. It’s great to know that you found the ordering and supply process smooth and convenient.
We’re especially pleased to hear about your experience with Shelley in our Sydney office. Providing excellent follow-up service is a priority for us, and we’re glad Shelley could assist you with a spare band for your device.
Your recommendation means a lot to us!
Your SomnoMed ANZ Team
Takes a while to get used to but then…
Takes a while to get used to but then is great. Much better experience than cpap. Excellent if you travel a lot.
January 7, 2025
Reply from SomnoMed
Thank you for your review! We're glad to hear that after getting used to it, the device has been a great experience for you. It’s awesome to know it’s working better than a CPAP, especially for frequent travellers! Your SomnoMed ANZ Team
Quality product that actually works
Quality product that actually works. Game changer.
January 7, 2025
Reply from SomnoMed
Thank you for the fantastic review! We’re so glad to hear that our product is a game changer for you and that it’s working as expected. We really appreciate your feedback and are thrilled it’s making a difference!
Your SomnoMed ANZ Team
Comfort and effectiveness …
This company makes a comfortable effective device that cures my mild sleep apnea! It’s also a fraction of the cost of my mouthpiece that I had fitted in Canada! 🇨🇦
January 7, 2025
Unprompted review
Reply from SomnoMed
Thank you for sharing your experience! We're so glad to hear that our device is both comfortable and effective in treating your mild sleep apnea. It's great to know it’s working well for you at a fraction of the cost of your previous mouthpiece. We’re committed to providing quality solutions, and your feedback means a lot to us!
Your SomnoMed ANZ team
The Avant is a lot of hassle, personally I prefer the Classic
Back in 2009 I had the original Somnodent "Classic" device. It was a bit uncomfortable but it was effective and virtually eliminated my snoring and my partner was happy.
Fast-forward to 2024, I had discarded it over the years but now I wanted to get a replacement. My dentist gave me the option of the Classic or the newer Avant. They recommended the Avant as it was more configurable and more comfortable so I went with that. The splint comes with 10 straps that give you increasing levels of protrusion of the lower jaws. I was advised to start at 0 and then each week increase by 1 if I'm still snoring. This was all a faff which basically at the end of 2 months is when you've tried all the straps and realise none is effective. What a waste of time. What was effective was when my dentist installed a pair of dental rubber bands to restrict my mouth from opening. I've had some success with that but occasionally do still snore loudly.
The other problem with the Avant is it causes me to drool HEAPS when I sleep. I'm a side sleeper and I guess the device is holding a bit of my mouth open. This is super annoying. This did not happen at all with the Classic.
I also find the Avant to be very uncomfortable. It fits just slightly over the tips of the teeth. This means the side pulling force is concentrated at the tip of the teeth so you can really feel it. Had it covered more of the teeth then the force would be distributed a bit better.
If I had the choice again, I'd go with the Classic. At least it worked and it's a whole lot less hassle.
December 22, 2024
Unprompted review
Reply from SomnoMed
Thank you for sharing your experience with the Somnodent devices. We’re sorry to hear that the Avant hasn’t met your expectations. We understand how frustrating it can be to deal with these issues.
We would love to help you. Please contact us directly and also reach out to your dentist. Together, we can work on finding the best solution for you.
Thank you for your feedback, and we hope to assist you soon!
Your ANZ SomnoMed Team
Appliance for snoring
The first device I had for a few years and it broke. I had it replaced and a few months after I received the replacement it broke again.
Although it works it seems the quality of the materials has gone down hill
Sent an email to support as requested and no response.
December 19, 2024
Unprompted review
Reply from SomnoMed
Hi Kenneth,
Thank you for your feedback. We understand your concerns about durability. Our goal is always to provide high-quality, long-lasting devices, and we’d like to assist you further to ensure you’re completely satisfied.
Please reach out to us at support@somnomed.com so we can follow up directly to gather details about your device and dental office. We’re happy to work with your dentist to address this matter.
Sincerely,
The SomnoMed Team
I am allergic to the mask materials and…
I am allergic to the mask materials and can't use the CPAP/BiPAP machines. It is also nice not to have to deal with cleaning hoses and equipment, much less having it quieter at night not only for me but my husband. This was a great solution.
December 10, 2024
Reply from SomnoMed
Thank you for sharing your experience! We’re so happy to hear that your SomnoMed oral appliance has made such a positive impact on not only your life, but also your family's. Your words mean a lot to us, and we’re here to support you on your journey to better sleep and health.
Sincerely,
The SomnoMed Team
This is my second appliance
This is my second appliance. It works well enough but not as well as the first one I had a few years before.
The dentist who prescribed the first appliance closed their practice and I was unable to continue with the same care and maintenance after I lost a part of it.
I changed to another provider with another model of the mandibular repositioning model. This appliance is connected top and bottom. The first one was a a two piece model and I believe it worked better over all but it had its disadvantages in that the upper and lower parts could be separated and therefore misplaced.
December 9, 2024
Reply from SomnoMed
Thank you for sharing your experience. Each of our oral appliances offers unique benefits, and selection is a personal process that varies based on individual needs and preferences. If there’s anything we can do to support or help enhance your experience with your current solution, please don’t hesitate to contact us at support@somnomed.com.
Sincerely,
The SomnoMed Team
A solution finally found
Best solution for sleep apnea I have found after 2 decades of suffering trying multiple mainstream options that didn't work for me.
December 8, 2024
Reply from SomnoMed
Thank you for your impactful feedback. We are truly delighted to hear that your SomnoMed oral appliance brought you relief. Your experience underscores our commitment to providing effective solutions for those managing Obstructive Sleep Apnea (OSA). If there is ever anything we can assist you with, please don't hesitate to reach out to support@somnomed.com. Wishing you continued success on your journey!
Sincerely,
The SomnoMed Team
Patient Treatment Coordinator Morgan…
Patient Treatment Coordinator Morgan Mercer was unbelievably helpful and diligent researching and providing the warranty information for my SomnoMed Flex appliance. I had been trying to get this information from my dentist/provider for months with no success. Morgan was professional, patient and impressively diligent. She deserves special recognition!
December 4, 2024
Unprompted review
Reply from SomnoMed
Thank you so much for sharing your wonderful feedback. We're thrilled to hear that our team was able to assist you and that you had such a positive experience.
Since the credit goes to Madison, our Patient Treatment Coordinator, we’ll be sure to share your kind words with her—it will mean so much to know her professionalism and diligence made a difference for you.
We’re committed to providing exceptional support, and your experience highlights exactly what we aim to achieve. If there’s anything more we can do for you, please don’t hesitate to reach out to support@somnomed.com.
Sincerely,
The SomnoMed Team
I was using somodent old version last 7…
I was using somodent old version last 7 years and 4 months before my old one is broken and my dentist offered me the new version and I used it one month and I couldn’t adjust with the new version so dentist changed to old one with out any additional cost and iam still using it’s a perfect ultranative solution for cpap machines
November 27, 2024
Unprompted review
Reply from SomnoMed
Thank you for sharing your experience! We're delighted to hear that your SomnoDent device has been a reliable solution for you over the years. It's wonderful that your dentist was able to accommodate your needs and provide the version you were most comfortable with. At SomnoMed, our priority is ensuring our devices offer effective and comfortable alternatives for CPAP therapy. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Sweet dreams! Your ANZ SomnoMed Team
I contacted customer support because I…
I contacted customer support because I had a problem with an online order. They quickly resolved my issue
November 18, 2024
Unprompted review
Reply from SomnoMed
Thank you for your kind words! We're thrilled to hear that our customer support team was able to assist you quickly and resolve your issue. Providing excellent service is very important to us, and we're always here to help. If you need anything else, don't hesitate to reach out. Thanks for choosing SomnoMed! Your ANZ SomnoMed Team
My snoring has gone from 'freight…
My snoring has gone from 'freight train' to barely audible (apparently). Plate is comfortable and I feel like I sleep better generally, and wake up feeling more refreshed. I battled with CPAP machine (2 types) for 10 years - SO much better than CPAP!
November 11, 2024
Unprompted review
Reply from SomnoMed
Thank you so much for sharing your experience! We're thrilled to hear that you've found relief from snoring and are waking up feeling refreshed with your new SomnoMed oral appliance. It's wonderful to know that it's been a comfortable and effective solution after your challenges with CPAP. Your feedback means a lot to us, and we’re here to support you as you continue enjoying better sleep. Thank you again for trusting us with your sleep care! Your ANZ SomnoMed Team
....see Updates from initial experience!!
2nd update4/17/25
I initally had a very bad experience w/SomnoMed and wrote a detailed review on that experience.(see below)It was eventually resolved a few months ago due to a lot of effort on my part. I am satisfied with the outcome and am increasing my initial review from 1 star to 4 stars.
Update: finally, with persistance on my part, was able to connect w/someone and am working on a resolution. We'll see....
Original message posted 11/5/24
I have tried to get help from this company for several months. Impossible to reach by phone, even though they boast having a "patient portal". Although I have spoken to a few people along the way, I've gotten no help in resolving my issues. Strangely, I was sent an email on Oct 29th from someone in the "support team" stating that if I needed help to call. Well, I did, and left a message that, once again, went unanswered. One week later, Nov 5th, I received another email from "support" stating "you will now be opted out of your patient journey". What??...you mean "patient nightmare?". They ignored my attempts to reach them and now are dismissing me? Horrible, horrible customer service.
PS...Apparently I'm not the only one.Just scrolled through the reviews and started to see a pattern in this company's lack of response to customer's concerns. This is not good.
November 3, 2024
Unprompted review
Reply from SomnoMed
Hi Chris,
Thank you for your feedback, and we’re sorry to hear about your experience. We strive to make our support team as accessible as possible and want to ensure all your needs are fully met. Please reach out directly by email to support@somnomed.com or by phone to 888-731-1130, and we’ll prioritize addressing any outstanding concerns.
Sincerely,
The SomnoMed Team
This is a great device
This is a great device. Your response to me on Oct 9th about my device having dark spots is likely corrosion or oxidation so I am wondering is this harmful to wear until I get a new one? Also my dentist can not file under medical insurance to make a claim for it so that’s an issue.
October 18, 2024
Unprompted review
Reply from SomnoMed
Hi Jennifer,
Thank you for reaching out on Trustpilot! We’d be happy to address your specific questions in more detail. Please feel free to contact us directly at support@somnomed.com so we can assist you further.
Sincerely,
The SomnoMed Team
Needed adjustment but working well now.
October 18, 2024
Unprompted review
Reply from SomnoMed
Thank you for sharing your experience! We're glad to hear that your SomnoDent device is working well after adjustments. It's not uncommon for some users to need a bit of fine-tuning to get the perfect fit, and we're happy that you're now seeing the benefits.
If you ever need further support or have any questions, feel free to reach out. We're always here to help ensure your comfort and satisfaction! Your ANZ SomnoMed Team
Disappointing outcome
Was recommended I try this product for my snoring by an Ent surgeon which I was happy to do. Even after following all the instructions it didn't do anything for my snoring! Alot of money for doing nothing.
March 4, 2024
Reply from SomnoMed
Thank you for taking the time to share your feedback. We're sorry to hear that you didn’t experience the results you were hoping for with your SomnoDent device. While most patients benefit from oral appliances, individual results can vary depending on the underlying cause of snoring or sleep apnea.
We encourage you to reach out to your ENT and dentist to review the fit of your device. Often, adjustments can make a significant difference in the effectiveness of the treatment. Your comfort and satisfaction are important to us, and we want to ensure you're getting the best possible outcome. Your ANZ SomnoMed Team
Ease if use wins for me.
So much easier to use than the cpap machine.
I feel better in the mornings without headaches.
Still tire easily and get sleepy when sitting.
I will know if the device is working well after a second sleep study next year.
August 23, 2024
Reply from SomnoMed
Thank you for sharing your experience! We’re thrilled to hear that you’re finding the device easier to use than a CPAP machine and that you’re waking up feeling better without headaches.
Feeling tired or sleepy when sitting could be related to various factors, and your upcoming sleep study should provide more insights into how well the device is working for you. In the meantime, if you have any concerns or questions, please don't hesitate to reach out to our team. We're here to support you on your journey to better sleep!
Wishing you continued improvement, Your ANZ SomnoMed Team
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