SomnoMed Reviews 

179
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the device effective in reducing snoring and improving sleep patterns, with some also noting it helped with teeth grinding. Reviewers often appreciated its less intrusive nature, finding it comfortable, easy to get used to, and portable. This led to significant improvements in sleep quality and overall well-being, often eliminating the need for CPAP machines. However, some customers noted various discomforts and side effects, including jaw pain, altered bites, mouth ulcers, or dry mouth. A few also experienced issues with the device's fit or durability, such as parts slipping, breaking, or becoming loose over time. For a small group, the product was ineffective, sometimes even worsening snoring or causing new issues like aggravated TMJ.

What people talk about most

Product

Users describe positive interactions with the product, with many reporting significant improvements in sleep... See more

Quality

Customers had ambiguous experiences with quality, with many reporting significant improvements in sleep,... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many finding the device comfortable, easy to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The device seems to be working. If you cannot tolerate a cpap machine then I recommend using this device if you have no other options. I have noticed several side effects; The bottom plate keeps slipp... See more

Company replied

Rated 3 out of 5 stars

No doubt it reduced snoring but not sure about sleep apnea. I found I never got used to wearing the device. It was particularly troublesome when I had some chest congestion/coughing and I had to remov... See more

Company replied

Rated 4 out of 5 stars

The device has helped improve my sleep pattern. I liked that it is lot less intrusive and cumbersome than some other devices. For full disclosure, I haven't tried any other solutions. Now that I ha... See more

Company replied

Rated 4 out of 5 stars

I sleep soundly with the Somnomed in. It’s not uncomfortable and you soon get used to it. Apparently I hardly ever snore or have apnoea now which suits both me and my husband! An interesting beneficia... See more

Company replied


Company details

  1. Medical Equipment Manufacturer
  2. Dental Laboratory
  3. Medical Equipment Supplier
  4. Medical Technology Manufacturer
  5. Orthotics & Prosthetics Service
  6. Specialized Clinic

About SomnoMed

Written by the company

About SomnoMed

At SomnoMed, we are global company that designs, manufactures, and distributes premium oral appliances for the treatment of Obstructive Sleep Apnea (OSA). Our mission is to revolutionize sleep health by providing innovative, high-quality oral appliances to both patients and healthcare professionals worldwide.

Our Innovative Sleep Apnea Solutions

Our flagship product line is a testament to our commitment to clinical excellence and patient comfort. These custom-made oral devices are FDA-approved, clinically-proven, and designed to provide superior comfort and efficacy. They are tailored to each patient's unique needs, ensuring a perfect fit and optimal treatment outcomes.

Global Reach, Local Impact

With a presence in more than 28 countries, we are proud to be a global leader in our field. However, our impact is felt most strongly at the local level, where our products are improving the lives of thousands of sleep apnea sufferers every day. Our global network of sleep professionals ensures that patients receive the highest standard of care, wherever they are.

Committed to Effectiveness without Compromise

At SomnoMed, we believe in the power of science and innovation. We invest heavily in clinical research and development to ensure our products remain at the forefront of sleep apnea treatment. Our commitment to developing devices that are comfortable and effective has been unwavering, and this dedication sets us apart in the sleep health industry.

Join the SomnoMed Journey

We invite you to join us on our journey and provide valuable feedback to us and patients looking for solutions. We hope this provides a independent testament of the difference we make to apnea patients worldwide.


Contact info

3.1

Average

TrustScore 3 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(179)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Jury still out

I was diagnosed with mild sleep apnoea and mouth guard recommended. I've worn it religiously for 2.5 months and don't feel any different during the day nor has my sleep improved. I snore less so I assume it has made a difference for $2.2k. I must complete the SA test again to understand definitively what if any change has made!

September 14, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your experience! We understand that it can take time to notice certain improvements, especially with mild sleep apnea. It’s great to hear that your snoring has reduced—this suggests the device is making a difference. However, we agree that a follow-up sleep apnea test is a good idea to get a clearer picture of the impact on your condition.

If you have any questions or need further assistance as you continue with the device, please don’t hesitate to reach out. We’re here to support you and ensure you get the best possible outcome. Your ANZ SomnoMed Team

Rated 5 out of 5 stars

Great result

My main reason for getting the Somno Med device was to reduce my snoring. I don't feel it has helped me sleep better however my wife has been able to sleep without me keeping her awake. From that perspective it's been wonderful and am delighted with the result.

March 14, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your experience! We're glad to hear that the SomnoMed device has helped reduce your snoring and allowed your wife to sleep more peacefully—what a great result! While everyone experiences the device differently, it's fantastic to know that it's made a positive impact on your household. Your ANZ SomnoMed Team

Rated 5 out of 5 stars

My experience with ResMed and a tongue…

My experience with ResMed and a tongue prosthesis was disappointing. My problem was airway obstruction when my tongue fell back onto my airway when I relaxed in sleep. The Somnomed gave immediate relief because it stopped my jaw from slipping backward to allow a clear airway and restful sleep.

August 14, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your experience! We're sorry to hear that the ResMed and tongue prosthesis didn’t work out, but we’re so glad to know that the SomnoMed device provided you with immediate relief and improved your sleep. Ensuring a clear airway and restful sleep is exactly what we strive to achieve with our devices, so it’s great to hear it’s made a difference for you.

If you have any questions or need further assistance with your device, please feel free to reach out. We’re here to support you on your journey to better sleep! Your ANZ SomnoMed Team

Rated 1 out of 5 stars

It hurts my mouth & teeth

It hurts my mouth & teeth, a lot of pressure on my teeth. I have trouble brushing my teeth & eating in the mornings because of the pain in my mouth.
Also have trouble getting the guard into my mouth. My dentist cut down part of the ends to get it to fit in my mouth.

May 21, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your concerns. We're sorry to hear that you're experiencing discomfort with the device. It's important that the device fits properly to avoid pain or pressure, so we're glad your dentist has already started working on adjustments.

Your dentist is truly the best resource for ensuring the device fits comfortably. We recommend reaching out to them again for further adjustments to improve your experience. If there's anything we can do to assist, please don’t hesitate to contact us. Your comfort is our priority, and we want to make sure you're getting the most benefit from your device. Your ANZ SomnoMed Team

Rated 4 out of 5 stars

I am sleeping and dont need a C pap…

I am sleeping and dont need a C pap machine

September 13, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback. It is wonderful to hear that the SomnoDent device is working for you and that you do not need your CPAP any longer. Your ANZ SomnoMed Team

Rated 5 out of 5 stars

My device has done everything we were…told

My device has done everything we were told it would by both our normal dentist and the specialist dentist who fitted the device. This has enabled my wife and I to sleep in the same bed and have just returned from 5 weeks overseas and it was perfect.\
Dean

September 13, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you so much for your wonderful feedback, Dean! We're thrilled to hear that your device has met your expectations and made such a positive impact on your sleep and overall experience, especially during your overseas trip. It's great to know that it’s helping both you and your wife get the restful sleep you deserve! Your ANZ SomnoMed Team

Rated 5 out of 5 stars

Since I started wearing my mouth guard…

Since I started wearing my mouth guard my snoring and sleeping have improved.

September 13, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback! We are so happy to hear that your snoring and sleeping have improved. Your ANZ SomnoMed Team

Rated 5 out of 5 stars

Extremely well fitted

Extremely well fitted, causes me no discomfort at night and I sleep soundly with it. My snoring has reduced drastically.

September 13, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback. We are so glad to hear that your snoring has drastically reduced and that you sleep soundly again. Your ANZ SomnoMed Team

Rated 2 out of 5 stars

I still feel tired and I find there is…

I still feel tired and I find there is to much movement.

September 9, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback. We are sorry to hear that you are still experiencing tiredness. We recommend that you see your sleep dentist as some titration might be required in order to find your optimum protrusion. We wish you a restful sleep. Your ANZ SomnoMed Team

Rated 1 out of 5 stars

Flawed product, no fix in sight

The device does not work well. The bands seem to work for a week or two and then the snoring return. I have moved the device 4mm. The bands stretch over a short period of time. I was told a year ago the bands were getting a metal band to stop this problem and it still hasn’t happened. I would not recommend this product.

September 13, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your feedback. We sincerely apologise for the issues you’ve experienced with the device and the straps. We understand how frustrating this must be, and we appreciate your patience.

We’re glad to let you know that the new strap will be launching soon, and we believe this will significantly improve your experience. In the meantime, we recommend reaching out to your dentist to discuss any adjustments that may help. If you have any questions or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re here to help!

Your SomnoMed Team

Rated 4 out of 5 stars

it all takes time

Around 12 months ago I had an operation to address prostate issues. My anesthetist recommended that I see an ENT specialist to check out mouth breathing and excessive snoring. That resulted in having a deviated septum straightened and a sleep study undertaken. Sleep apnea was confirmed and the ENT surgeon recommended that I should have a mandible splint fitted. It took a month for me to reach the right lower jaw extension and for any snoring to cease. My sleep pattern seems to be changing slower than I expected. By the time of my next sleep study in March 2025, I expect things to be sorted.

August 22, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your experience with us. We appreciate your patience as you adjust to your new sleep pattern with the mandibular advancement splint. It's great to hear that your snoring has ceased and that you're making progress. It's normal for sleep patterns to take some time to fully adjust, and we're confident that with continued use, you'll see further improvements. We're here to support you every step of the way and are optimistic about your upcoming sleep study in March 2025. If you have any questions or need further assistance, please don't hesitate to reach out. Wishing you restful nights ahead!
Your ANZ SomnoMed Team

Rated 1 out of 5 stars

Terrible customer support!

I am a dental professional and this company has terrible customer support!! Irresponsible and not dependable!! No one answers the phone and if I have an issue, I get the run around and no one is held accountable.!! I would not recommend this company.

August 16, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you for bringing this to our attention. We're committed to addressing and resolving your concerns.

We would appreciate the opportunity to discuss your specific issues in more detail so we can make things right. Could you please reach out to us directly at customerservice@somnomed.com or call 888-447-6673, ext. 301? You can also feel free to private message us your preferred contact information so we can reach out directly. We will prioritize your case and ensure that the right team member connects with you promptly.

We appreciate your feedback and look forward to resolving this matter to your satisfaction. We hope to have the opportunity to regain your confidence.

Sincerely,
The SomnoMed Team

Rated 5 out of 5 stars

I recommend SomnoMed Anti Snoring Device.

You are 100% right I don’t feel comfortable doing video reviews,
The first time I saw the SomnoMed anti snoring device at my dentist I was intrigued at how it would work, I have a CPAP machine which was expensive to buy and from the start I was very uncomfortable using the machine every night and the mask or nasal probes would end up on the floor.
After talking to my dentist she asked me for my results from the sleep study to see if I was a candidate for the SomnoMed device, she agreed that the device may be a benefit for me instead of the CPAP machine.
So she scanned my mouth and teeth and ordered my new SomnoMed device, a fairly expensive device but one I was prepared to give a go for my long suffering wife who put up with my snoring for years,
I have had my SomnoMed device for over 6 months and it is nothing like the CPAP machine and stays in my mouth until I wake up, my wife has told me that she has not heard me snore since I started using the device.
I am so pleased with the device that I have told all my friends about it,
My dentist makes appointments for me to assess if I need to change the band to a smaller one to keep my device doing its job.
The device is so easy to clean and not a problem to put in or take out and becomes more comfortable every time you wear it.
As the old saying goes happy wife happy life.
I would like to thank my dentist at Smiles HQ (Natalia).
Thank you.

February 12, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your experience with the SomnoMed Oral Appliance!

We understand that video reviews aren't for everyone, and we appreciate your detailed written review. It's great to hear how the device has been a game-changer for you and your wife, especially after the challenges with CPAP.

Your story highlights the importance of professional guidance, and we're thrilled that the device has eliminated your snoring and improved your sleep. Your feedback on the ease of use, comfort, and maintenance is invaluable.

Thank you for spreading the word and for your kind words about your dentist at Smiles HQ. We're delighted that the SomnoMed has made such a positive impact on your life.

Best regards,
The ANZ SomnoMed Team

Rated 1 out of 5 stars

Device made wrong and no one cares!

My device was made incorrectly; the brackets for adjusting it are misaligned and the company refuses to talk to me about it. They referred me to my dentist who is treating me like I am crazy because i want a $3500 device remade that was made incorrectly. I dont want a refund i just want a new one. She is treating me like a child and the company does not give a damn.

Update to this. I sent an email to the email address listed in the response so I guess we’ll see if they care or not.

Second update July 4, 2024. This company notified my dentist that I had left a review about them and they felt that they were treated unfairly. I don’t know what they said to her but she asked me to remove the review because it wasn’t fair to the company. She keeps insisting that the device is not made incorrectly but she told me during our last visit “they made it wrong, I don’t know why they made it wrong, we will just have to work with it“. Beware if you get a device that’s not made correctly you will not get any of your money back. Also they make you sign a contract upfront that says You will pay $3500 if they file your insurance and they reject the claim, but if they don’t file your insurance you will pay significantly less(Like more than 50% less; Is that legal? ). They do this because they think that Insurance is not Going to pay a penny, And apparently it cost that much money for them to file the claim? The entire time the dentist acted as if insurance was not gonna pay anything. Every time I asked about my insurance it was like they were rolling their eyes because they were convinced that insurance wasn’t going to pay anything. I had to continuously remind them to update the claim and send all of the information to the company. The insurance company did pay, a lot. I really want to go to a different dentist to get a new one of these, maybe even a different brand but Now I Can’t go to another dentist to get a new one, Because they’ve already paid this one. At this point I can’t go back to this ental Office because it makes me too nervous to even think about it.

January 15, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback. If you provide us with your dentist's information by emailing it to repairs@somnomed.com, we can follow up with them directly to ensure you receive the support you need. Your satisfaction and effective treatment are important to us, and we are committed to resolving this matter promptly for you.

Sincerely,

The SomnoMed Team

Rated 1 out of 5 stars

Does not respond to product questions

I sent a message through the corporate messaging space on their website regarding some questions I had about their Avant dental device. The message was sent on 5/3/24 and I received an automated email response that someone would be contacting me in the next few days. It's now been 3 weeks (5/23) and no one contacted me. I can't recommend this company and will ask my dentist about other options. If they can't respond to a simple product question, I'd hate to see how they handle warranty claims.

Updated per SomnoMed 7/20/24 response:
My SomnoMed referred dentist (in Lake Forest, CA) told me he "was not aware" of the Avant model and couldn't tell me anything about it. This is why I inquired. Why would you send out a response that someone would contact me within the next few days and then never reply? Your only response comes after I posted a negative review on Trustpilot. I have already gotten another device from my own dentist. Sorry, but I can't recommend a company that doesn't care enough about a customer (or potential customer) to reply to a question about their product!

May 1, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback. For specific guidance on the SomnoDent® Avant™, due to it being a prescription device, please consult your dentist, as they can provide tailored advice. If you still need assistance, please ask your dentist to contact us directly to ensure you receive the support you need. Your satisfaction and effective treatment are very important to us, and we apologize for any delay in response.

Sincerely,

The SomnoMed Team

Rated 1 out of 5 stars

What’s the point

They don’t answer the phone and they don’t return messages. We’ve been trying for weeks to reach anyone. We are going through our medical Kaiser and they won’t even return calls for Kaiser staff.

April 24, 2024
Unprompted review
SomnoMed logo

Reply from SomnoMed

Thank you for your feedback. Our Managed Care team will be happy to assist you. Please reach out to us directly at 866-717-5337 or your assigned patient care coordinator.

Rated 4 out of 5 stars

Somnomed

I had to use a CPAP machine as I have sleep apnoea. When I changed my dentist I found one by sheer chance who was qualified to make those special devices. Life changed. SomnoMed is easy to use at home and also very good when travelling.
For some people price could be difficult and where would I find a suitably trained dentist. Most are not.

April 3, 2024
SomnoMed logo

Reply from SomnoMed

Thank you for sharing your experience with the SomnoMed Oral Appliance Device! It's wonderful to hear that it has made such a positive impact on your life, both at home and while traveling. Patients are welcome to reach out to SomnoMed directly for assistance in finding trained dentists. We wish you a restful sleep, your SomnoMed Team.

Show reviews in all languages. (179 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look