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Somoraofficial Reviews 

71
•
TrustScore 1.5 out of 5

1.3

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were let down by their experience overall. Many consumers expressed deep frustration because their holiday purchases failed to arrive on time despite numerous delivery guarantees and optimistic tracking updates provided by the business. People explained that packages remained undelivered weeks after the expected delivery dates passed. However, some customers also noted that getting money back was nearly impossible, as promised refunds consistently failed to appear in their accounts after weeks of waiting. Additionally, buyers frequently pointed out that communication broke down entirely, with support representatives taking far too long to answer emails or ignoring follow-up messages.

What people talk about most

Order

Reviewers highlight deep disappointment regarding order experiences, noting that items purchased for... See more

Product

Consumers find product experience marked by deep dissatisfaction because ordered items like Christmas gifts... See more

Refund

Reviewers express profound dissatisfaction regarding refund delays, reporting that despite receiving promises... See more

Delivery service

Users describe negative interactions with delivery service, expressing frustration over orders that never... See more

Response time

People report negative experiences with response time, frequently stating that they received no answers to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered two pairs of 3D pens, which never arrived. I sent several emails, and their response was always that the order had been shipped and should have arrived before Christmas. It never did. I requ... See more

Rated 1 out of 5 stars

I ordered their special family 3 pack for my 3 grandchildren on December 3. I waited patiently and wrote them asking to please verify where their FedEx was, and when they would come. It never showed... See more

Rated 1 out of 5 stars

I wish I saw and check the review before I made my purchase at Somora official!!!! I am too being scammed but this company !!! My order placed on 11/30/25 was promised to deliver before 12/24/25, neve... See more

Rated 1 out of 5 stars

I ordered 3D pens in November. By Christmas no delivery. Dec 27 asked for delivery tracking and I got many apologies but no delivery. I asked for cancellation and refund. Again, many apologies, no for... See more

Company details

  1. Clothing Store

Contact info

1.3

Bad

TrustScore 1.5 out of 5

71 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(71)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

zi am only giving them a 1star because…

zi am only giving them a 1star because I can't give them a zero. I order something for my grandsons and never received them. I have contacted the company by email and they said it would ship in 4-10 business days,that was December 5th and I still have not received anything as of December 31. BUYERS BEWARE!I feel this is a scam company

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

NO ITEM. Ordered on 29th Nov

Ordered on 29th Nov, still no item received on December 24. Emailed several times, they keep saying it's on its way. They have provided fake tracking numbers. Time to charge back and report this as fraud.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Never Ships

I placed an order on November 27 for a Christmas present and on December 23 I still yet to receive my order. I haven't even been given a tracking number.

From the other reviews here, this is a common occurrence. They take your money, never ship the product, and are terrible at answering emails.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

I have a mixed review as I ordered a…

I have a mixed review as I ordered a pen and filament set on Nov 28th. It was marked as shipped and still hasn’t arrived. I emailed and was given a window to contact them (2-4 days) and they would issue a refund. That day was today, and I am now waiting on a refund.

November 28, 2025
Unprompted review
Show reviews in all languages. (71 reviews)

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