Sonatours Reviews 103

Digvijay Rathold our tour manager Sona tour was very knowledgeable and helpful to all to us in our tour of Alaska Rocky Mountains and Cruise we had lovely time and money worthwhile

Our tour operator Dijvijay Rathod was excellent, his knowledge and passion for sharing a well structured explanation and history of our Rockies and Alaska tour was outstanding. He was very helpful, jolly cracking jokes which made our trip pleasant. We already decided to go on another venture with him. He is an asset to Sona Tours. We started the tour from 17th June till 30th June.

We booked a last minute trip to Scotland, our very first coach holiday and we are very pleased with the whole experience. From the first step of booking the holiday online to being picked up from our pickup point to visiting all the places covered in the itenerary everything went smoothly. The choice of hotel and restaurants for the dinners was brilliant. Many thanks to Sona Tours and in particular Vivek our guide and Al our driver for a memorable holiday. Will certainly use them again.

Thank you Sona Tours to provide us 5 days swiss tour. Overall the trip was wonderful memorable and covered a lot. Hotels and veg restaurant were good. Hotel Movenpick Zurich airport 4star was good but the downside was we were without ac on the first day, also bath drainage problems which was dealt after 24 hours. Hotel restaurant staff discriminate indians as they had bad experience before.
It would have been batter that last 3 days Hotel at Interlaken and Lucerne rather than Zurich airport stay as it mentioned central switzerland in your website. This save lots of travelling time and had more free evening time to spend in Interlaken & Lucerne.
We would like to thanks our driver Mario for his experience driving skills driving on mountain roads.
Spacial thanks to our tour manager Divya for his guidance and historical knowledge. We will highly recommend sona tour.

We were on a Sona tours trip to Scotland and thoroughly enjoyed.
From start to finish our Scotland trip was absolutely incredible. The entire journey was thoughtfully planned, perfectly paced and filled with breathtaking scenery, fascinating history and unforgettable experiences.
Our guide Vivek was helpful and kind and always a good laugh. Al was a great driver and his experience shone through. The evening Indian meals were a treat!
Highlights included lake Windermere in Lake District, Glasgow, Edinburgh and Ben Nevis.
The Kelpies sculptures and the Falkirk wheel were breathtaking.
Also what made it extra special was our fellow travellers. We sang, laughed and exchanged stories and grew really close by the time the trip came to an end. 💕💕
I would highly recommend Sona tours to anyone looking to discover the beauty of Scotland.

Thank you so much Sona Tours...u made my first trip to Switzerland very memorable. I had a wonderful time. Sona Tours made my stay very comfortable. We visited all the places mentioned in the itinerary. Sona tours also arranged for my special Jain dietary requirement and rooms were also comfortable . I want to thank specially Divya and our coach driver Mario tor looking after us. Hope to do another trip with Sona tours soon. ,😍🥰🤩

I have just come from a tour to Switzerland with Sona Tours and wanted to share my experience. Overall, it was a well-organized trip that covered a lot of ground in a short amount of time. The itinerary included all the major highlights—Zurich, Bern, Lucerne, Interlaken, and Mount Titlis—and the scenery throughout was absolutely stunning.

Transportation was comfortable, and the driver Mario was very good.The hotels were clean and conveniently located, though a couple felt a bit basic compared to expectations for a Swiss trip. Meals were generally good, especially considering the challenges of accommodating a group with different preferences and dietary needs.
Would have preferred more of a mix,English and Indian.
What stood out most was the balance between structured activities.We had enough flexibility to explore local areas on our own, which added a personal touch to the group experience.
If you’re looking for a guided Switzerland tour that takes the stress out of planning and lets you focus on the views and experiences, Sona Tours delivers. It’s a good option for families or first-time visitors who want a taste of the country without worrying about logistics.

Good morning all, What an anti-climax! After such a wonderful memorable trip to Switzerland, I feel we have gained very good friends and thoroughly enjoyed our trip. The weather was too hot to be kind to us, but we mustn’t complain. We must appreciate Sona tours for their itinerary as otherwise we would have struggled and wasted valuable time. We certainly packed in a lot of sightseeing within the 5 days we had. A special mention to Divyakumar for enlightening us some of the local history and organising the trip. We were lucky to have a very good driver who was very helpful and obliging. Anyway, like I said, it feels so weird and surreal without each other’s company and life must go on….till our next trip!
We celebrated my 25 years working with John Lewis with some champagne on the Golden Pass Railway.
🥂🍾❤️ Hiten and Jyoti

It was first time for us with Sona tours for a group holidays and pleased to say the whole 12 days itenary to Japan was executed perfectly I thought I was senior but we had very senior guys who were excellent and good time keeping and walking with us everywhere
Proud of all seniors ajay our guide was well advised and advised exactly what to expect Hiroshima and bullet train was best experience
Only modification required is meal times were very short longer window is required
And lassi and soft drinks should be included
Also your local guides should speak good English so we all can understand
We will definitely recommend Sona tours to our friend and fsmilies

Thank you so much Sona Tours...u made our first trip to Scotland very memorable.We had a wonderful time with u..Sona Tours made our stay very comfortable We visited all the places mentioned in the itinerary.Food arranged was Indian,jain (as per the requirement of the travellers) and rooms were also good . I want to thank specially to Vivek, Divya bhai and Hetal behan tor looking after us. Hope to See u all soon,😍🥰🤩

Sona Tours has the experience, know how and team that ensured our adventures with them were exceptional. Thank you especially to Mr. Divyakumar who looked after us like family. We will be back!

Amazing mind blowing fantastic Beutiful Swiss and Paris our experience is mind blasting with Sona tour specific we enjoyed company with mayank bhai he guide us so well so we enjoyed each and every place properly and I wish Sona tour keep shining and make ppl smiling with u r services god bless u

Good food & good experience

I went on the 3 day Cornwall/Devon tour and I must say it was very well organised and lots of fun. The 4 star hotel was in an ideal location and on the beachfront. Spacious rooms,the full vegetation breakfast was great and I felt very safe. It was the best experience and I will definitely book with Sona Tours again!

We had a tour of scotland with Sona tours, it's been wonderful throughout. The guides & the facilities provided are excellent. Hotels & food quality is above up to the mark. I recommend people to join Sona tours & have a great experience. One more thing to add that we missed the Bus to Belfast but the operator has wasted no time & done the next bus tickets & left us satisfied. It's a wonderful experience for the lifetime. Mr. Divya & Hetal proved they are pretty professional.Mr. Raj, Handling Mumbai Operations, also with us since inception & helped us a lot in regular manner. He is a man who deserves lots of appreciation.

Tour to Scotland, guides gave us lots of information about the places we visited-cultural, historical and scientific-something for everyone. Felt looked after-very organised-was amazed how close the coach driver was able to get us to places. The viewpoints they got us to were stunning-there was obviously a lot of local knowledge. We had a mixed group and felt like a big family by the end of it. The coach journeys were obviously long to Scotland, but our guides encouraged a fun and welcoming atmosphere which meant the time went quickly.

One of the worst guided tours I have experienced!
1. Choice of hotels: 2/5
we were told that our accommodation would be in 3* & 4* hotels. One of the hotels were barely 2*!
2. Quality of restaurants 2/5. Two guests even had food poisoning!
3. The coach was never cleaned during the 6 days. The personal hygiene of the driver was below par. Choice of driver & tour guide: 2/5
4. Often vital logistics information was not communicated in a timely manner to make the trip as smooth as possible and it resulted in chaos and confusion.
5. Total lack of safety on the coach. Ladies including Nima were walking up & down the coach while it’s moving . Coach was never cleaned during the 6 days.

Very poor value for money!

Nima, the Guide, is very incompetent in her job. No dialogue about the history/ culture/ places of interest. Very poor understanding of her subject.
She was kind, polite and very eager to please, but her knowledge of the destinations was very limited. She was unable to answer many of our questions and lacked confidence and communication skills to manage us and the driver. There was clearly a disconnect between her and the driver which affected the smooth running of the tour.

1. Miscommunication with the driver & passengers
2. Nearly missed the train on 2 separate occasions . We were lucky we had a local lady ( Preeti) who knew where to go / platforms.
3. She did not ensure Vegan options for 2 ladies. No menus were provided to let them know what to expect.
Rating: 2/5

From the time I booked till my return all went clockwise with great efforts by both the local guides and our tour manager from UK.
Was initially hesitant to go to China but would recommend Sona Tours services were amazing. And no faults.
Look forward to book again

Experience was amazing, both danny and captain were very accommodating and well informed and provided amazing advice on recommendations for experiences and food. Made the experience enjoyable.

Just got back from a tour on Japan at the beginning of April 2025.
Start with the positives ...
Hetal, she was excellent. She was the Rep sent by Sona tours and I cannot sing enough praises about her. She was always patient and always had a smile. She kept her cool even with vanishing guests or guest who decided not to keep time. It was a pleasure to have spent 10 days with her.
Coaches were of good quality and cannot fault them at all.
Places visited, I would say 75% were good the rest were stocking fillers.
A tea ceremony as it was stated on the itinerary was nothing more than watching a science experiment performed at school. The same setting and definitely not an ounce of ambience. Followed by a tour round the Toyota museum. Here we were dropped off tickets bought and left to our own devises for our time there. It would have been nice to have a guide provided to explain or walk us through the whole place. Nobody would have minded and we would have all appreciated it, even if we had to pay a bit extra. Same would have been appreciated in the Hiroshima museum.
This day was just a complete waste of precious time, which could have been spent e.g. in Kyoto. One of the most spectacular places I have seen in Kyoto, the bamboo forest was NOT even included in the itinerary. Luckily my group of 8 ended up breaking up from the group and managed to do this on our own. This is a must see!!!!
A nice tour of Kyoto would have been nice not a half an hour quick stroll that we took due to time constraints.
Dinners were Indian which was expected but once again had to be had at 6.30-7pm . The atmosphere in all the restaurants, I would not even call most of them restaurants, were a notch up from a cafe. We were lined up in rows in these places and crammed in certain sections of the restaurants. It would compare at best to a school canteen. One of the restaurants in Osaka we were literally crammed us in 2 rows and as there were not enough spaces, they made guest split up so we could fit into the allocated space. It was appalling. In the only NON INDIAN day we were taken to an enclose food court section where we were served pizza and salad. They REFUSED!!!!! to give us more salad except for a few leaves on everyone's place and the dressing. The pizza quantity was not enough and they refused to bring our any more.
Why would anyone pay so much money for this kind of service??????
SONA tours are however the WORST at SCAMMING Oversea Guest.....
The cost of the trip was quoted as £3100. With some early bird discount it was £2800.
As an oversea person from the USA one would expect to pay a similar amount in Dollars approximately $3800.
SONA TOURS has its OWN EXCHANGE RATE and credit card transaction amount of 7%.
So they thought it was absolutely fine to charge the guests $4340.
$540 MORE , TOTAL RIP OFF
When the company was asked about this Rita one of the most awful representative of the company hid behind all the rules and regulations and fine print.
She was rude and dismissive. An awful person if I may say so in my opinion.

Would i recommend SONA TOURS.....ABSOLUTELY NO WAY!!!!!
They are out to make money and rip people off. They have been good in the past but the quality of the service the company provided has gone down.