Sonic Auto Transportation Reviews 8,394

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and excellent communication, making the transportation process smooth and stress-free. The service is consistently described as efficient and reliable, with many appreciating the timely pickups and deliveries, often noting that vehicles arrived in perfect condition. However, some people were dissatisfied with price changes, reporting that initial quotes significantly increased, sometimes multiple times, before or during the service. A few other people also felt that drivers occasionally canceled or that communication regarding scheduling was problematic, leading to inconvenience and delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the professionalism,... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speedy pickup and... See more

Price

Users describe ambiguous interactions with price. Many customers report significant price increases from... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The full price was made transparent at the beginning. The work was completed quickly and everything moved as expected. I had other companies telling me that Sonic was a fake company and not to trust t... See more

Rated 5 out of 5 stars

Had a great experience with Sonic Auto and My booking associate Henry. The car was picked up and delivered based on my schedule requirements, and the driver was pleasant to work with.

Rated 5 out of 5 stars

I shopped around and went through 3 other companies before settling on this one. The other 3 gave me a run around, I even pre paid for guaranteed pickup. The price went from $1200 to $2300. Then t... See more

Rated 5 out of 5 stars

This is our third year, reaching out to Christian Woods of sonic transportation for our transportation needs. Christian is polite, professional, and always tries to find the best price for us. Our veh... See more

Company replied


Company details

  1. Auto Broker

Written by the company

Here at Sonic, we are a leading company in the vehicle transportation industry.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Buyer bewa

This was the first time I have used a car transport service. This company which I used gave me a quote for $455. One day before scheduled pickup I was called and told that due to “market conditions “ my price would be increased to $850, just about DOUBLED!!! The actual pickup was hours after scheduled time and we had to leave a key in the car since we couldn’t wait any longer. The car did arrive on time without damage. Buyers be aware, if you get a reasonable quote from this company, expect a big up charge when it’s too late to back out

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very simple process

Trevor took care of me from start to finish. I needed my vehicle transported from California to Texas and the process was very simple. I would recommend sonic auto to anyone looking to ship a vehicle.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience.

Great Experience.
Pick up and delivery went without hiccups. Very smooth.
Broker and drivers were professional.
Very reasonably priced even in this terrible economy.
I would recommend using Sonic.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

3rd time using Sonic Auto…another wonderful experience

This is my 3rd time using Sonic Auto Transportation and I will continue using them in the future. Jayden made this transition very quickly and efficient. The moving price was reasonable despite every other company I did call, was charging well over a $1000 to move my vehicle from FL to TX. Jayden was able to find a driver for LESS than a $1000. Immediately he got me booked, same day was picked up and next day my vehicle was in my driveway. Shoutout to Jayden !!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo was incredible

Mateo was incredible, organized everything seamlessly.

I have used numerous vendors for car transportation over the years and now will always go to Sonic first.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Henry was great

Henry was great very open with communication and kept everything on the right track moving went smoothly kept in contact with us thru the entire process thanks again Henry

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Out of State Vehicle Purchase

I recently purchased a vehicle out of state and used Sonic Auto Transport for shipping. The experience was fantastic from start to finish. My rep, Jeff B., worked with me to find a quote that fit my budget and kept me informed when fuel prices affected transport costs. Even with the adjustment, I felt like I got an excellent deal.

The driver stayed in touch throughout the two-day delivery, provided updates along the route, and delivered the car directly to my house without a single issue. Everything arrived in perfect condition.

Highly recommend Sonic Auto Transport for anyone needing reliable, professional car shipping — and special thanks to Jeff B. for making the whole process easy and stress-free!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Jay was a great person to assist me in transporting my vehicle

Jay was a great person to assist me in transporting my vehicle. He communicated with me daily. As he found different options and prices, he shared with me all available options. After the vehicle was picked up, Jay also was wonderful on his follow through. Thank you for your help. I would definitely use Jay again for any vehicle transportation needs.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

My car transport experience with Sonic

I had a great experience with Sonic and working directly with Jay through the process. Jay was always available to answer questions, provided timely call backs when necessary, and thoroughly explained the process. The vehicle was picked up on time and was transported with no issues.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Henry

Henry made this process of picking up an RV very smooth, he is very reliable and has great communication throughout the whole process

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Sonic Auto Transportation. From the beginning, their team was responsive, professional, and transparent about the process. They quickly arranged a carrier for my vehicle, and the pickup and delivery were both on time.

The driver handled my car with care, and it arrived in perfect condition without any issues. I also appreciated the consistent communication throughout the shipment, which gave me peace of mind.

Overall, Sonic Auto Transportation provided reliable and efficient service at a competitive price. I would definitely recommend them to anyone looking for a smooth and stress-free auto transport experience.

April 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look