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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, rugged build, and thoughtful design, often exceeding expectations. Many highlight the efficiency and usefulness of these tools, finding them indispensable for their work. The delivery service is frequently commended for being incredibly fast, swift, and well-packaged, ensuring products arrive intact. However, some customers noted issues with the power on-off slider feeling less robust, raising concerns about its durability. A few other people also felt that the shipping process could be improved, mentioning difficulties with tracking and making changes with the shipping company. Additionally, one reviewer received a unit that was dead out of the box and lacked a charging cable.

What people talk about most

Product

Customers express high satisfaction with the product, often describing it as excellent, amazing, and a... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, finding the Sound Bullet to be an amazing, handy,... See more

Service

Users describe positive interactions with service, often highlighting great products backed by excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a Sonnect USB Audio cable for live performance use. What I received exceeded expectations! The cable is extremely ruggedly made and importantly, the sound quality through the inte... See more

Rated 5 out of 5 stars

The Soundbullet works excellent and is a highly valued tool out on the job troubleshooting any issue. It is neatly designed with several different ways to check signal, wether it's checking XLRs, phan... See more

Rated 5 out of 5 stars

Purchased 2 SoundWire Mini and 1 SoundWire for my A2 kit. All 3 were deployed on my first gig back into the AV world and worked flawlessly. The only thing I could ask for is the that the SoundWir... See more

Company replied

Rated 5 out of 5 stars

I great tool for Sound Engineers, handy and practical. Very well built, beautiful design. It works perfectly and it looks cool. Italian engineering at his best. Lorenzo


Company details

  1. Electronics Company

Written by the company

The Sound Bullet is the original rechargeable pocket-sized audio tester. A powerful troubleshooting tool that is robust, reliable and portable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

657 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amaze

Amaze. Easy to order. Shipped from Italy no hassle. No hidden charges.

Sonnect kit is great. I have sound bullet and soundwire with pouch.

Please make more cool items, Sonnect!!

April 28, 2025
Rated 5 out of 5 stars

Replacing a Stolen Sound Bullet

So, the Sound Bullet is amazing and I use it every day. This is the second unit I have purchased because my go bag was recently stolen. Bought a backup that evening, missed it the whole time it was gone.
I will use this unit until it is stolen again or falls apart from very old age.

Thanks!

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had ordered a Sound Bullet on a Thursday before a rush of location work. All caught up in the work for the next several days I kept looking in my email for a response from Sonnect about my order. I couldn’t find a response… even in spam folder. The next week I wrote an email to tech support asking about my order, I was very concerned and had anxiety that the order somehow didn’t go through and my card was charged. The next morning the very excellent customer service called my cellphone and explained the email address provided wasn’t working properly. They also let me know the bullet was shipped and had already arrived. I was too caught up in checking for the confirmation email that I didn’t bother to check to see if the sound bullet had actually arrived and it had! It arrived a few days prior. They had shipped the bullet promptly and everything was grand and the great part was customer service took the time to actually call me and tell me my email wasn’t working… which I confirmed and gave them a new email address. All problems solved. I’m a very happy customer. Thank you Sonnect.

February 13, 2025
Unprompted review

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