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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, rugged build, and thoughtful design, often exceeding expectations. Many highlight the efficiency and usefulness of these tools, finding them indispensable for their work. The delivery service is frequently commended for being incredibly fast, swift, and well-packaged, ensuring products arrive intact. However, some customers noted issues with the power on-off slider feeling less robust, raising concerns about its durability. A few other people also felt that the shipping process could be improved, mentioning difficulties with tracking and making changes with the shipping company. Additionally, one reviewer received a unit that was dead out of the box and lacked a charging cable.

What people talk about most

Product

Customers express high satisfaction with the product, often describing it as excellent, amazing, and a... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, finding the Sound Bullet to be an amazing, handy,... See more

Service

Users describe positive interactions with service, often highlighting great products backed by excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a Sonnect USB Audio cable for live performance use. What I received exceeded expectations! The cable is extremely ruggedly made and importantly, the sound quality through the inte... See more

Rated 5 out of 5 stars

The Soundbullet works excellent and is a highly valued tool out on the job troubleshooting any issue. It is neatly designed with several different ways to check signal, wether it's checking XLRs, phan... See more

Rated 5 out of 5 stars

Purchased 2 SoundWire Mini and 1 SoundWire for my A2 kit. All 3 were deployed on my first gig back into the AV world and worked flawlessly. The only thing I could ask for is the that the SoundWir... See more

Company replied

Rated 5 out of 5 stars

I great tool for Sound Engineers, handy and practical. Very well built, beautiful design. It works perfectly and it looks cool. Italian engineering at his best. Lorenzo


Company details

  1. Electronics Company

Written by the company

The Sound Bullet is the original rechargeable pocket-sized audio tester. A powerful troubleshooting tool that is robust, reliable and portable.


Contact info

4.8

Excellent

TrustScore 5 out of 5

657 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service, top quality

The product information on different media channels, the ordering procedure, the correct delivery… all went top!
Also the ordered product (Sound Bullet) is a quality build device which is worth every cent.

August 18, 2025
Rated 4 out of 5 stars

A comprehensive tester in a compact size: Impressive!

I purchased this tester because of its reputation, and I am very satisfied with it. It packs many essential functions into such a small package — it's truly exceptional.
My only regret is that customer service did not answer my questions before I made the purchase. I hope the after-sales service lives up to the quality of this tester.

July 30, 2025
Sonnect logo

Reply from Sonnect

Hey! David here from Sonnect. Glad you like the product! 🥹 As for the questions you asked, we received your email and answered it right away. Perhaps it went into your SPAM folder? 🤔

Either way, we've just that email again, just in case.
David x

Rated 5 out of 5 stars

Fantastic Company and Products

Both the product and service are amazing!! We ordered (2), but only received 1. I emailed them and received a personalized reply within minutes! They had the second unit shipped out from Italy and in my hands 3 days later!
Wonderful company!!

August 1, 2025
Rated 1 out of 5 stars

The is unit was dead out of the box

The is unit was dead out of the box, no charging cable. I tried charging the unit as per the instructions. After an hour still nothing, I plugged the charging cable in as it says it can be used while charging. And still nothing working. Very sad for the price, expected better

August 1, 2025
Unprompted review
Sonnect logo

Reply from Sonnect

Hi! We're honestly so really sorry about this! It's embarrassing to say the least. We thoroughly check every unit before shipping them. Not really sure what happened but we can reassure you it never happens. Anyway, we'll have a replacement unit shipped to you tomorrow (Monday)!

Rated 5 out of 5 stars

Great tool!

The Soundbullet works excellent and is a highly valued tool out on the job troubleshooting any issue. It is neatly designed with several different ways to check signal, wether it's checking XLRs, phantom power, jack-plugs, check input signal and if/how speakers play with the signal generator - in general the ultimate signal chain tester. It is a must-have in your backpack. Plus for a very swift and easy ordering and shipping.

June 24, 2025
Rated 5 out of 5 stars

Purrfect

No need to write more: bought second one, everything is still perfect. F..k chinese clones ;)

June 24, 2025
Rated 5 out of 5 stars

End your search here...!

I recently purchased a Sonnect USB Audio cable for live performance use. What I received exceeded expectations! The cable is extremely ruggedly made and importantly, the sound quality through the integrated DAC is amazing! I am over the moon! Don't get me wrong, this cable isn't cheap, but I didn't want cheap. It has to survive live gig use, and sound amazing - and it delivers on both counts. I'm also really happy that it has isolation transformers on the XLR output plugs to the desk, as it will not get damaged in the event of phantom power being present on the desk channels when plugged in by mistake! Pretty well thought through by the designers who clearly know about live sound.

May 27, 2025

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