Sophie Oxford Reviews 50

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, most reviewers were let down by their experience overall. Many customers were dissatisfied with the products, frequently noting that the quality was poor and not as described on the website. People also experienced significant issues with their orders, including long delivery times and items not arriving as expected. Reviewers also found the return policy problematic, often struggling to get clear instructions or facing high costs for returning items to international warehouses. Additionally, the delivery service was consistently criticized for being slow and unreliable.

What people talk about most

Product

Reviewers consistently express strong dissatisfaction with the product quality. Many customers report that... See more

Quality

Users describe negative interactions with quality, consistently reporting that items are of shockingly poor... See more

Order

Consumers express significant dissatisfaction with their orders. Many reviewers report not receiving their... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers report significant difficulties in... See more

Delivery service

Clients share negative opinions on delivery service. Many customers report significant delays, with orders... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Why can’t you give zero stars!! Absolute scam of a company! Website makes out its a UK based company trading for 27 years - trading standards should be informed of this scam Chinese company! Qual... See more

Rated 1 out of 5 stars

Like others 3-4 weeks to arrive. poor quality and no returns form. When contacting by email they said send back to warehouse. No address given. Second email requesting address which they sent saying f... See more

Rated 1 out of 5 stars

Ordered two different coloured dresses. After about 2 weeks two dresses arrived the same colour. Shockingly poor quality fabrics and stitching.. I have never seen such poor quality items. No returns... See more

Rated 1 out of 5 stars

This is yet another Chinese scam company producing absolutely shockingly poor quality goods that resemble nothing like the photograph on their website.do not buy from them as usual very hard to find o... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

50 reviews

5-star
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1-star

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Rated 1 out of 5 stars

DO NOT ORDER FROM SOPHIE OXFORD

I ordered 2 cotton dresses
After waiting for over 3 weeks the polyester dresses arrived
Complete misrepresentation
They are shoddy and not wearable
Total scam
DO NOT PLACE AN ORDER WITH SOPHIE OXFORD

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Lost money,no communication,no refund

Dress arrived weeks later, dreadful quality, material like paper. I had sent an email enquiring where my order was and they did reply. But when I returned the item to the return address on the package, they won’t respond to my email requesting my refund. Please don’t order from this “company” They should not be allowed to advertise on Facebook. Worst ever!!!!

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM! Do NOT order from this site. Order 28th August and still as of today, nothing has arrived. I have to agree with all other reviews, in so far as, this company is not worth looking at!

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Awful,item was terrible so asked to…

Awful,item was terrible so asked to return it,received an email giving detail of how to return but no address!used the on on parcel,royal mail confirmed delivery,two weeks later no response and no refund😡dont buy from them

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - ordered at end of August 2025 and early Oct no sign of order. Having read these reviews I wish I’d never touched them. I’ll never buy off Instagram again. Lesson learnt. This is a criminal scam and should be reported.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

These people are crooks. The whole thing is a scam. Item arrived very late, was awful synthetic material and not at all like the image online. After numerous emails they advised me I could return but to an address in China!!! Blah Blah and only 20% can be recovered and the 30 days has long expired. I should have been more careful - I usually am but acted too quickly this time. They should be reported to Action Fraud or the Police.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

I waited 3 weeks for a delivery of a dress

I waited 3 weeks for a delivery of a dress
It was not as advertised and I asked for a return form It didn’t come so I returned it to the return address on the parcel it came in I have proof of it being delivered and to date I have not received a refund My emails to them are not being answered
Do not order from this company

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling is all I can say

Appalling is all I can say. I assumed I was ordering from a UK company and ordered a dress two weeks before a holiday as it looked a lovely cotton dress. The dress finally arrived two weeks after we returned, the fabric is not cotton but a very thin man made fabric. Never buy from this company. They need reporting to trading standards!

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this so called Company

Ordered two different coloured dresses. After about 2 weeks two dresses arrived the same colour. Shockingly poor quality fabrics and stitching.. I have never seen such poor quality items. No returns instructions included, no reply to emails. Scammers!!!
Wish I had read these reviews beforehand... do not order from this company.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, rip off firm
Dress arrived after many weeks. The only thing that was similar to the "100% cotton, embroidered dress" that I ordered, was the colour. 100% polyester stated on the label, no gathers under the bust as in picture, no embroidery, totally different shape, ie A shaped dress I'd never have ordered in a million years. Based in China so cost of return as much as paid for garment and no guarantee I'd ever get refund. I've accepted offer of 20% refund, yet to be paid so... we'll see 🤨

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

How can instagram allow companies that are scamming people so badly to post these lies- I’m normally so wary about buying clothes on line but the dresses looked so lovely- I’m more annoyed with myself for being taken in by a bunch of thieves - the dress I received is no more than a polyester rag.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

A complete scam

Saw a nice looking summer dress on line, stupidly ordered it without checking the company out. Dress never arrived but the card charge did. This company is a complete scam - AVOID

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

I bought a dress from this company it is like a piece of rag please do not buy anything from these scammers

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give a one star review…

I wouldn’t even give a one star review but you can’t continue otherwise!
I’ve been scammed by this outfit! I Should have checked with Trust Pilot first! Waited 5 weeks for item to arrive and when it did today it was atrocious! Advertised as 100% cotton dress! It’s a cheap see through nylon ‘dress’ poorly put together! No way is this legal in UK! Impossible to contact anyone! Don’t bother it’s a scam!

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Shocking qualilty

Shocking qualilty - i ordered a cotton dress - 95% polyester dress arrived horrible.
I wish I had looked at reviews - what a total waste of money

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam; Sophie Oxford does not exist and the products come from China. They are very poor quality; one of my 2 dresses was thinner than the thinnest of polycotton bedsheets. There appears to be no means of returning. I have been well and truly caught out and wish I had read the reviews first.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling service!

Absolutely appalling service!! They keep saying my order is on the way and nothing has arrived for weeks. Don’t make the same mistake as I did and steer clear of ordering anything from them!

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Try contacting your bank

Like others I purchased two items, and did not receive. E-mailed twice and they kept saying it was on its way. Contacted my bank and they got the refund for me. Then the items arrived, not at all as pictured. I want to send them back but no address and no returns label. I will just give the items to charity shop!! Do contact your bank and see if they can get a refund.

September 12, 2025
Unprompted review

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