Why can’t you give zero stars!! Absolute scam of a company! Website makes out its a UK based company trading for 27 years - trading standards should be informed of this scam Chinese company! Qual... See more
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Review summary
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Bought a dress which didn’t arrive for…
Bought a dress which didn’t arrive for weeks. When it finally arrived it was awful quality. I sent it back and have had no refund. Extremely disappointed
DO NOT ORDER FROM SOPHIE OXFORD
I ordered 2 cotton dresses
After waiting for over 3 weeks the polyester dresses arrived
Complete misrepresentation
They are shoddy and not wearable
Total scam
DO NOT PLACE AN ORDER WITH SOPHIE OXFORD
Lost money,no communication,no refund
Dress arrived weeks later, dreadful quality, material like paper. I had sent an email enquiring where my order was and they did reply. But when I returned the item to the return address on the package, they won’t respond to my email requesting my refund. Please don’t order from this “company” They should not be allowed to advertise on Facebook. Worst ever!!!!
Total SCAM
Total SCAM! Do NOT order from this site. Order 28th August and still as of today, nothing has arrived. I have to agree with all other reviews, in so far as, this company is not worth looking at!
Awful,item was terrible so asked to…
Awful,item was terrible so asked to return it,received an email giving detail of how to return but no address!used the on on parcel,royal mail confirmed delivery,two weeks later no response and no refund😡dont buy from them
Scam
Scam - ordered at end of August 2025 and early Oct no sign of order. Having read these reviews I wish I’d never touched them. I’ll never buy off Instagram again. Lesson learnt. This is a criminal scam and should be reported.
DO NOT BUY FROM THIS COMPANY
These people are crooks. The whole thing is a scam. Item arrived very late, was awful synthetic material and not at all like the image online. After numerous emails they advised me I could return but to an address in China!!! Blah Blah and only 20% can be recovered and the 30 days has long expired. I should have been more careful - I usually am but acted too quickly this time. They should be reported to Action Fraud or the Police.
I waited 3 weeks for a delivery of a dress
I waited 3 weeks for a delivery of a dress
It was not as advertised and I asked for a return form It didn’t come so I returned it to the return address on the parcel it came in I have proof of it being delivered and to date I have not received a refund My emails to them are not being answered
Do not order from this company
Appalling is all I can say
Appalling is all I can say. I assumed I was ordering from a UK company and ordered a dress two weeks before a holiday as it looked a lovely cotton dress. The dress finally arrived two weeks after we returned, the fabric is not cotton but a very thin man made fabric. Never buy from this company. They need reporting to trading standards!
Avoid this so called Company
Ordered two different coloured dresses. After about 2 weeks two dresses arrived the same colour. Shockingly poor quality fabrics and stitching.. I have never seen such poor quality items. No returns instructions included, no reply to emails. Scammers!!!
Wish I had read these reviews beforehand... do not order from this company.
Complete scam
Complete scam, rip off firm
Dress arrived after many weeks. The only thing that was similar to the "100% cotton, embroidered dress" that I ordered, was the colour. 100% polyester stated on the label, no gathers under the bust as in picture, no embroidery, totally different shape, ie A shaped dress I'd never have ordered in a million years. Based in China so cost of return as much as paid for garment and no guarantee I'd ever get refund. I've accepted offer of 20% refund, yet to be paid so... we'll see 🤨
Absolute rubbish
How can instagram allow companies that are scamming people so badly to post these lies- I’m normally so wary about buying clothes on line but the dresses looked so lovely- I’m more annoyed with myself for being taken in by a bunch of thieves - the dress I received is no more than a polyester rag.
A complete scam
Saw a nice looking summer dress on line, stupidly ordered it without checking the company out. Dress never arrived but the card charge did. This company is a complete scam - AVOID
Disgusting
I bought a dress from this company it is like a piece of rag please do not buy anything from these scammers
I wouldn’t even give a one star review…
I wouldn’t even give a one star review but you can’t continue otherwise!
I’ve been scammed by this outfit! I Should have checked with Trust Pilot first! Waited 5 weeks for item to arrive and when it did today it was atrocious! Advertised as 100% cotton dress! It’s a cheap see through nylon ‘dress’ poorly put together! No way is this legal in UK! Impossible to contact anyone! Don’t bother it’s a scam!
Shocking qualilty
Shocking qualilty - i ordered a cotton dress - 95% polyester dress arrived horrible.
I wish I had looked at reviews - what a total waste of money
This is a scam
This is a scam; Sophie Oxford does not exist and the products come from China. They are very poor quality; one of my 2 dresses was thinner than the thinnest of polycotton bedsheets. There appears to be no means of returning. I have been well and truly caught out and wish I had read the reviews first.
Not even worth one star
Not even worth one star. DO NOT ORDER FROM THESE CRIMINALS.
Absolutely appalling service!
Absolutely appalling service!! They keep saying my order is on the way and nothing has arrived for weeks. Don’t make the same mistake as I did and steer clear of ordering anything from them!
Try contacting your bank
Like others I purchased two items, and did not receive. E-mailed twice and they kept saying it was on its way. Contacted my bank and they got the refund for me. Then the items arrived, not at all as pictured. I want to send them back but no address and no returns label. I will just give the items to charity shop!! Do contact your bank and see if they can get a refund.
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