Sophy Crown Flowers Reviews 

130
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Very pleased with this company, always got good reviews from the people that have received flowers and it lasted for such a long time.

Rated 5 out of 5 stars

Very nice and fresh flowers, well packaged and both orders delivered by next morning and happy recipients - sure will look stunning when all bloomed. Also great customer service answered love chat... See more

Rated 1 out of 5 stars

Flowers came half dead on arrival. Contacted company about this issue, they took over a week to reply and basically told us it was our fault for ordering off them. Flower prices are high on valentines... See more

Company replied

Rated 5 out of 5 stars

The flowers where delivered on time and they where in in good condition as advertised.

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.4

All reviews

(130)

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Rated 4 out of 5 stars

4 out of five stars

Flowers and the gifts were excellent, only two let downs, one was the card, which could have been a proper one and two, is the fact that you have to pay extra for delivery and not free delivery like the other online florists.

February 14, 2023
Rated 1 out of 5 stars

Same as last time items omitted

Same as last time items omitted, terrible service

February 13, 2023
Sophy Crown Flowers logo

Reply from Sophy Crown Flowers

Hi Mary,

Thank you for your feedback.

This is disappointing to hear, if you would like us to look into this further please contact us with your order number at info@sophycrownflowers.com

Best Regards
Sophy

Customer support
SophyCrownFlowers

Rated 1 out of 5 stars

Appalling response and customer…

Appalling response and customer engagement - and then a wrong delivery after a torrid day

February 12, 2023
Sophy Crown Flowers logo

Reply from Sophy Crown Flowers

Hi Niall,

Thank you for your feedback.

I am concerned to understand that your flowers were not received at the time requested.

I see you spoke to the customer support team where a resolution was quickly arranged for you.

If you feel that the issue has not been resolved to your satisfaction, please contact us again via the 'help' link on our website.

Best Regards
Sophy

Customer support
SophyCrownFlowers

Rated 3 out of 5 stars

Very poor delivery process

Very poor delivery process.
The company was not able to deliver in hand and it was unable to deliver the expected time (deliver 6 hours late).
I asked for help on the site via chat, and I could not have a clear answer.

February 13, 2023
Rated 4 out of 5 stars

Price

Price, quality of flowers and prompt delivery. I would rate five stars except for the card I signed was not included with the delivery. The recipient had no idea who the flowers were from.

December 15, 2022
Rated 4 out of 5 stars

Birthday bouquet

I ordered a Luxury size bouquet (Autumn) for my sister's birthday
Like everything was good, but instead of yellow-orange roses, were cream colored roses..., it upset me a little
I specifically ordered this bouquet, because there were yellow-orange roses in the bouquet (my sister loves this rose color)
The price of this product is good
Quality of flowers is good
I recommend

November 30, 2022
Rated 5 out of 5 stars

Fast

Fast, efficient service! Will use again! Thank you.

November 9, 2022

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