Sorcim Technologies (Pvt) Ltd Reviews 292

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in tasks like removing duplicate files and organizing photos, which saves significant time and effort. The customer service is frequently described as exceptional, with staff being very polite, professional, and quick to respond, often going above and beyond to assist users. Many appreciate the user-friendly experience and the speed with which issues are resolved, making the overall interaction stress-free. However, some customers also noted issues with receiving compensation requests after support sessions and a lack of response from the company regarding critical file access problems.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many describing it as excellent, wonderful, and... See more

Customer service

Users describe positive interactions with customer service, often commending the excellent and attentive... See more

User experience

Clients share positive opinions on user experience, highlighting the software's intuitive interface and ease... See more

Response time

People report positive experiences with response time, with many customers noting the speed and efficiency of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Sorcim's software for a few years and during this time I had sometimes to ask for technical help.What can I say- The best customer service ever,very fast response time and very polite people.A... See more

Rated 5 out of 5 stars

5 Stars – Outstanding Support from Raza! I recently used Clone Files Checker and was amazed by how effective the software was. With Raza’s help, He was able to remove over 54,000 duplicate f... See more

Rated 5 out of 5 stars

Had a very good experience with Cloud duplicate finder, fixing up a crazy problem with my OneDrive. It managed to scan and resolve issues in the cloud, rather than suddenly initiating a massive down... See more

Rated 5 out of 5 stars

If you're looking for best value for money, sorcim technology products are the ones you should be going for. Brilliant products with absolute brilliant support. EasyAI bridge, the new product is some... See more


Company details

  1. Software Company

Written by the company

At Sorcim Technologies (Pvt) Ltd, we specialize in developing software applications and scalable SaaS solutions that enhance efficiency and solve computing problems. Our team is dedicated to building high-performance, user-friendly software that meets real-world needs. We create new applications from the ground up, continuously improving our existing solutions to stay ahead of industry trends. Our SaaS products are designed for scalability and seamless integration, ensuring users have the tools they need to thrive. With a strong focus on user experience, reliability, and innovation, we strive to deliver software that makes an impact. Looking for software that evolves with your needs? Explore our solutions today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammy behaviour by not saying you have to pay

Scammy behaviour by not saying you have to pay to actually use the app. No pricing ANYWHERE on the home page, FAQ, download page, no Pricing menu option, etc. Only appears hidden under "Register", and as you don't need to register to use the app, you don't see that page. You waste your time by installing the app and running it, and it actually works well, but when you click to delete files it hits you with a demand for payment. If you were upfront you may have gotten yourself a customer, but by principle I'm saying NO.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve reached out to your Support twice now……

I’ve reached out to your Support twice now and you guys are “stellar”— Always prompt in your response, courteous, and professional. You have been very patient and I appreciate It.
More important to me, is that your product is in invaluable to anyone with a large collection of photos or music.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Service response

Sorcim Technologies writes a great duplicate finder program, it is fast and capable of sorting through large photo collections. any time i have had a question or problem, i have gotten a response within a day or two max.

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

where is the pricing

where is the pricing? do i have to download, install, register, approve and share data with your company to get a information which i probably do not like? + decided to do the review first after reading a ton of paid fake 5 star reviews about sorcim.

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

The support for this product is very…bad

The support for this product is very very late in their response via email. The online version of CFC via chat works only with a Facebook account, which is crazy as the only chat option.
The product does not inform clients who download the product that NAS drives like Sinology cannot be addressed to sort out files for duplication, nor is it clear the download software works within the 64 bit MS Windows 11 environment.
The damage on my Sinolgy of 500 GB files is enormous and the support as earlier written is zero. No conclusive response from this company

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent! They were very helpful when I changed laptops and needed to reinstall PictureEcho on my new device. They refreshed my licence quickly with no fuss so that I could re-activate it on my new device.

Not to mention the product is spot on at finding duplicates! It was a breeze to find them all with it's user friendly interface. It saved me a SOO MANY man hours!!

I've played with it further and can see that I can delete similar photos so I plan to use it to find these near matches soon. I'm looking forward to reducing my photos down even further and clearing up even more space.

Oh and it doesn't only find one duplicate, if you have more than 3 or more copies of the same photo, it finds them all for you to delete in one go.

Thanks for devoloping this program. It's been a real help!

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

License Key did not activate

Received a license Key at purchase and when I copied it into the program it did not activate. Reported the issue and received another license key within 24 hours. activated the program. Excellent support.!

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Had a problem with worthless window 10…

Had a problem with worthless window 10 corrupting the software and I could not get it to work, needed Sorcim to reset my license key which the gladly did. The customer service was great and very fast which is important to me. The company as far as i'm concerned is a great company buy with confidence

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Clone File Checker is an essential piece of software

This tool is great, I recently inherited a laptop with my mother's photos on it. So many duplicates but the tool identified all of them within a few minutes and then archived them as per my preference.

Really easy to use, powerful filtering and options make this an essential piece of software if you want to keep on top of your digital estate.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Customer service was persistent and didn't forget about me when I didn't respond to their questions immediately. Checking to see that all went well with my new purchase.

February 25, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look