We're very happy with the chairs received from Charlie Pommier - they're even more beautiful in reality than on the pictures. We were also very impressed with the company's customer service. Som... See more
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See what reviewers are saying
Aesthetically great but quality leaves much to be desired. Significant leg length difference on chairs ordered. Company replaced but there couldn't have been any quality control upon leaving workshop.... See more
The chairs are beautiful, I bought the oak otto chair with leather seat covers. Nice quality and finish. I ordered the chairs mid April and they were ready to ship beginning of July. I asked the cost... See more
We are very satisfied with our beautiful chairs in oak color. Our living room has become a real eye-catcher. Furthermore, Charlie Pommier's service is top notch. They are there for you if you have any... See more
Company details
Written by the company
Handcrafted high quality solid wood furniture.
Contact info
Knjeginje Zorke 47, 11000, Belgrade, Serbia
- +381645712618
- office@sorezio-furniture.com
- sorezio-furniture.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great and seamless experience
Great and seamless experience. Furniture arrived on time and quality is as advertised. My wife and I are super satisfied with the new sofa! Communication with the company was very straightforward and the people we interacted with were super polite.
I called into their customer services…
I called into their customer services line to purchase the matching set chairs my dinning room and the lady I talked to was very helpful.
We have received the chairs and are very pleased.
I was a bit concerned, but I could not have had a better experience.
Improvements made
* Updated Review*
My initial experience with Charlie Pommier was not the best. However, I am extremely happy with how they have handled my complaint and rectified the problems I had.
They obviously take customer feedback very seriously and have gone above and beyond to make me feel like a valued customer and have been clear on areas they need to improve on and the steps they are taking to do so. Which is all you can ask for.
I do hope they continue to grow successfully as their items are really beautiful. The teething problems of any new and small business.
Think twice before you buy!
Think twice before you buy!! .Although their chairs look amazing, their website can be misleading. They advertised their products are made in the EU, however, they ship the products from Belgrade (Serbia), which is outside the European Union. You have to pay for the import tax!!

Reply from Sorezio Furniture
Updated review: big improvements
Originally I had an issue with unexpected import taxes on my order, as it wasn't clear to me that my order would ship from outside the EU (Serbia). I complained about this, and after some back and forth I'm getting reimbursed for my costs. Furthermore changes are being made to the website to be more transparent about this. I am happy with the way that my complaint was handled in the end, and the 6 dining chairs I received are truly beautiful. Just make sure to check wether or not you have to pay import taxes before placing an order to avoid an unpleasant surprise.
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