Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Faultless Transfer Service

We booked return transfers for our family of four between Sorrento and Naples and would highly recommend Sorrento Review to others. Booking was easy, communication was great and we had comfortable vehicles and friendly drivers for both of our trips. Both drivers turned up exactly on time and kept us up to date re arrival time and meeting point. They are competitively priced and were actually cheaper than the quote we were given by our accommodation hosts. We could not fault them and would happily use their services again. Many thanks to Dion and his team 😊

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Transport from Naples to the Amalfi Coast

We used Sorrento Review to transport us from the Naples train station to our hotel on the Amalfi Coast, and back at the end of our trip. Communication throughout was great - Sorrento Review reached out days before our booking to connect us directly with our driver. On both occasions, our driver was easy to find, punctual, and pleasant. Overall a very smooth process. I would definitely use Sorrento Review again!

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Italian boat experience!

Sorrento Review were great helping us plan our visit to this most beautiful part of the world. Dion has a vast wealth of knowledge of the local and adjacent areas. Helping us with late night taxis from Positano, which was definitely worth it. The boat we hired to Capri was amazing! I travelled with my 2 daughters and we were truly spoilt with this beautiful Italian boat driven by skipper Nicola. He made us feel very welcome and encouraged us to enjoy the boat experience even though one of my girls was a bit nervous when we boarded at Sorrento. We had plenty of Prosecco & treats, loads of fantastic photo opportunities and plenty of time for a beautiful lunch and shopping on Capri. This was the best day of our holiday on this luxury boat. We didn’t want to get off the boat! I would definitely book with Sorrento review on our next adventure!

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

What a trip down the Amalfi Coast!

What a trip!!! Our boat was beautiful, in fantastic condition. Picked up on time and greeted warmly!
Appreciate your flexibility in letting us change when/where and how long we wanted to stay on our stops. Food and drinks plenty!!!

Will definitely use again!

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Private Day Cruise along the Amalfi Coast

We booked a private day cruise from Sorrento to Capri annd along the Amalfi coast.

We were promptly picked up in Sorrento and transferred to the Marina. The boat was a beautiful newer boat and the skipper was professional and spoke English well.
The day on the water was beautiful and we highly recommend the tour.
We did have a some confusion with the skipper about our planned itinerary and the route was modified. The staff at Sorrento Review worked to correct it quickly once they were notified. They quickly made things right for us and communicated very well.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Flawless experience

Flawless experience. Booked a transfer from the Naples airport to Sorrento. Communication was excellent. My flights were changed several times, so this turned out to be particularly important. The area around our hotel was a pedestrian zone and the driver coordinated with hotel staff to have someone meet us in a piazza and walk us over. Definitely recommend! Also, in case you haven’t flown into Naples, the airport is quite small and it was very easy to locate the driver - there is only one place for them to stand!

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience!

We arranged to have Sorrento Review pick us up at the Naples train station and drop us off at our hotel in Massa Lubrense. Nino was very friendly and made us feel comfortable with the drive. On our return trip to the train station the weather was bad. We were grateful that the driver came early without us requesting it. He was able to find ways around the traffic jams and got us to our destination safely and on schedule. The communication from beginning to end was responsive and friendly.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Stress free transfer to Naples

This was a great experience with Sorrento Review. Our driver was right on time, the vehicle was spacious and clean. Our driver helped us with our bags. We got to the train station in Naples with plenty of time and dropped off at a great spot. Would book again for sure.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience!

My family of 4 needed a ride from our hotel in Sorrento to the Naples airport. I had my children with me so definitely wanted someone I could trust! Dion was extremely responsive and helpful over email! He set up a time that the driver would be there and the cost, which was affordable and reasonable. It was easy and would definitely recommend!

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn’t have been happier with the…

I couldn’t have been happier with the transfer from Naples to Sorrento! Everything ran like clockwork, punctual, efficient, and completely stress-free. The service was highly professional from start to finish, making the journey smooth and enjoyable. I would definitely use this service again and highly recommend it to anyone looking for reliable transfers in the area!

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

An excellent resource!

We used Sorrento review for several different things:
to book private transfers from Ravello to Sorrento and Sorrento to Naples, to book a private boat trip to Capri, and for general information regarding the Sorrento area. I can highly recommend this group for all of the above. The drivers they booked were on time, pleasant and great drivers. Our skipper on our boat helped to make the best of our tour, providing lunch recommendation, and pointing out the highlights of the sea trip and things to do when we got to Capri. Lastly, Sorrento reviews emailed a great overview of other things to do in Sorrento and provided great guidance on which where the must sees given our interests. I look forward to travelling to Italy again and this group would certainly be our go to for any areas we visit.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience, book this tour!

We were picked up timely from our hotel and boarded our private boat at the marina. What an incredible experience! Our captain was friendly and a lot of fun. We were greeted with glasses of prosecco, and he had plenty more drinks and snacks on board! We went to Positano to walk around for an hour and then we wanted to swim and explore the caves, what an amazing experience! After that we asked him to take us to one of his favorite restaurants and it did not disappoint! We met the owner and the food was outstanding! I highly recommend renting the boat, we created our own tour and it was one of our favorite days in Italy!

September 21, 2024
Unprompted review
Rated 5 out of 5 stars

Positano to Florence

We hired Sorrento review to take us from Positano to Florence in September. Dion was excellent to work with and made everything very easy. Our driver, Nino, was also great. He was on time, friendly, professional, and a great driver. We will use Sorrento Review whenever we travel to the Almafi Coast.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

Drivers on time. Communication in advance simple

Drivers came early and were waiting at the airport to pick us up. We needed to get to Amalfi from the airport in Napoli.

Driver helped get us there and back to Napoli later when we were leaving.

Communication through emails and WhatsApp was good

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Reliable Transportation around the Amalfi Coast

The transportation provided was excellent and all the drivers were always on time and reliable as I booked car service from Naples to Sorrento, Sorrento to the Amalfi Coast, and from the Amalfi Coast to the Naples airport and made my trip amazing knowing I had reliable and dependable transportation. The communication from the company was also excellent informing me of my upcoming reservations.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great! would recommend

Was extremely smooth experience and our trip was successful! From booking to coordination day of, everything went off without a hitch :). Drivers and staff were kind, courteous, and responsive.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Return Transport Along Amalfi Coast

We recently had to make the journey from Salerno to Praiano and heard horror stories of ferry and bus transfers. I decided to bite the bullet and search for a car/ driver.
After much searching I settled on Sorrento mainly because them charging per car not per passenger. The drivers were punctual and we both felt particularly safe during our journey along the narrow winding road.
Dion handled the booking process and it was seamless.
I can’t recommend this company enough.

October 14, 2024
Unprompted review

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