Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Very reliable and great communication

Very reliable. Great communication before and on arrival via WhatsApp with both the booking team and our driver. Clean , smart vehicles and very helpful drivers. A really convenient transfer service which collected us from our central Naples accommodation to take us to our Amalfi coast accommodation and returned us safely to the airport 7 days later. Would recommend if you’re travelling to Naples and the Amalfi coast. Effortless and you can sit back and enjoy the view.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

My family and I traveled to Italy and had been recommended this company to use for transfers to/from the airport to our hotel in Positano. We had a great experience and would highly recommend. Our flight was delayed, but communicating with our driver was easy and he was very responsive. The van we were picked up in was clean and comfortable for 7 people. Only positive things to say about this company!

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

We traveled through 6 European countries this past summer and transportation was not always smooth! However, SORRENTO REVIEW is an organization I would book with again any day of the week and twice on Sunday!! Do it folks, this organization is professional, the drivers were on-time, skilled and knowledgable about the area! They sincerely want to make your experience a good one!! I would highly recommend booking your transportation with them!!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Incredibly smooth experience from beginning to end, with extremely professional and polite service. I would genuinely recommend them to anyone!

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

We used this private transfer for our…

We used this private transfer for our large family from Naples train station to Praiano. After our enjoyable, safe transfer we switched plans later in our trip. We cancelled a train from Praiano to Rome and booked another private transfer. Our drivers were polite, safe, and on-time. The vans were clean. I recommend this Sorrento Review for your Amalfi Coast travel.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Airport transfers

We had a fab experience with our transfers. We had to organise our transfer from the airport to Sorrento with very short notice. We contacted a few places, but communication and value for money was great with Sorrento Review and we chose their service. Everything went smoothly and we therefore chose them for our return transfers later the same week. Again, a seamless process and plenty of time allowed for traffic, ensuring we made it to the airport on time during a busy part of the day.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

My partner and I booked a driver to…

My partner and I booked a driver to take us from Naples to Sorrento and again from Sorrento to Salerno. Both experiences were very professional and comfortable. Our driver was waiting for us with a sign when we got there and even helped us with our bags. We would definitely use this company again when we’re back in Italy

July 28, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth Transfer to Path of the Gods Trailhead

We requested a transfer from Sorrento to Bomerano to hike the Path of the Gods. Our transfer arrived on time, despite our extremely early pick-up request. Our driver was friendly and very pleasant to speak to. When we arrived, he pointed us in the right direction to start our hike. Overall, a wonderful experience. Would book again!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

The driver was punctual and polite

The taxi was easy to book, which we used to get us from our holiday accommodation to the airport early in the morning. It arrived at the agreed location on time, and the driver was polite and helpful.

June 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Booking staff are very knowledgeable and quick to respond, they were able to craft the perfect experience for our family. Transfer service was on time, our driver was friendly, and the vehicle was very clean. Our captain was amazing, he made sure we experienced everything we wanted and his knowledge of the area helped guide us through an amazing day! Highly recommend this service, this was the second time we have used them, and any time we find ourselves in the area we will make sure to book another experience through them.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Amalfi Coast Taxi Tour and Private Transfer to Naples

My husband and I used Sorrento Review to book the Amalfi Coast Taxi tour to Ravello. Our driver was prompt and courteous and stopped at scenic spots along the way so we could take pictures. We also used the private transfer from Sorrento to Naples train station. It was reassuring to have excellent drivers who are familiar with the narrow, winding roads. Both drivers spoke English. The cars were very clean and comfortable.
Dion was great to work with and he confirmed our pick up times on the day prior to our excursions.
We highly recommend the services of Sorrento Review.

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

Transfer service from Sorrento to Amalfi

Everything went perfectly with this service. Driver was professional and polite, he even stopped outside Positano, so we could take some photos. Everything was in exact time, communication was quick and precise and informative. High quality car. Highly recommend their service.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Booking was easy

Booking was easy. Got friendly reminders and updates for our transfer. Nino was very professional, on time and very friendly. He shared with us local information and identified things along the way, which was very helpful. Communication was great and would highly recommend using Sorrento Review!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Easy efficient and professional airport transfer service

Our driver was on early on each trip, very polite and helpful.
He was relaxed yet professional and an absolute gentleman with my elderly parents and family members.
Dion was easy to deal with and confirmed all details before our pick up dates. Pleasure to book and a reliable transfer service for a fair price. Happy to recommend

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

A Day To Remember Forever

We had the nicest time. Our Captain was extremely knowledgeable and very accommodating. He treated us with so much care and was up to accommodate any request we had. He found us a very nice family restaurant to pull in to as well as some unique areas to view. He knew when to leave us alone and when to bring us Champagne. We are from the US and he spoke perfect English so that was super helpful. I have already recommended him to our friends that are traveling to Sorrento. I would give 6 out of 5 stars if I could.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Our Positano boat trip was fantastic

Our Positano boat trip was fantastic. The crew was very kind, patient and fun! Everything went smooth and we wouldn't hesitate to use this team again when we come back. Must do experience!!

May 23, 2024
Unprompted review

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