Sorrento Review Reviews 143

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people found the booking process to be easy and efficient, and appreciated the competitive pricing for the services offered. The convenient locations and smooth transfers were also frequently mentioned as positive aspects of their experience. However, some customers also noted issues with communication regarding pricing and booking requests. A few people felt that their inquiries were ignored or that prices were unexpectedly increased, leading to dissatisfaction with the responsiveness and helpfulness of the company in these specific instances.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the private transfer service... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers and team members for... See more

Location

Customers had positive experiences with location. Many found their ride easily after departing the train and... See more

Booking process

Reviewers consistently express satisfaction with the booking process. Customers found it easy to book online... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the service to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our trip to the Amalfi Coast in May was stress free thanks to Sorrento Review! We booked 2 private transfers and a half day Capri boat tour. Dion from Sorrento Review was really helpful in making the... See more

Rated 5 out of 5 stars

We had a great experience traveling from Positano to Florence. Our driver was courteous, professional. and made our journey incredibly smooth. He even recommended a perfect midway stop, giving us a... See more

Rated 5 out of 5 stars

Our group of 6-8 travelled through Italy for a period of two weeks. We engaged Sorrento Review for all of our travel needs. Dion and his team were spot on with planning, scheduling and punctuality.... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more


Company details

  1. Tour Agency

Written by the company

Sorrento Review is a complete guide to the beautiful Sorrento Peninsula in Southern Italy. Part of the Italy Review Network, Sorrento Review provides a wealth of helpful visitor information including advice on travel, hotel booking and excursions. ​We also provide private transfers throughout the region as well as private boat tours and other excursions. The website also provides lots of useful hints and tips on things to see and do in the region.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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Rated 5 out of 5 stars

Incredible service

Incredible service! I recently used Sorrento Review for a round trip private transfer to the Amalfi coast from Naples and it was exceptional! For starters, Dion was very prompt in responding and staying in touch. We ended up missing our train and got delayed by over an hour and it was no issue at all. Right when we got off the train we were able to easily locate our driver who had a sign with my name on it. Very smooth experience. I would highly recommend using them for any of your transportation needs! Dion and his team are wonderful!

May 18, 2023
Unprompted review
Show reviews in all languages. (143 reviews)

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