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Company details

  1. Commercial Printer
  2. Business and IT Consulting Agency

Written by the company

Established in 1985, SOS Systems is a leading provider of print and document management solutions in South East England. ISO9001 2000 accredited, we are one of a select few Canon Platinum Partners in the UK. Our head office is in Crawley, West Sussex. We help customers nationwide achieve their compliance obligations and digital transformation objectives through a portfolio of innovative print software and services. From secure print management to e-Signature and Accounts Payable solutions, everything is backed by our Prince2 certified professional services team. People are at the heart of everything we do. From day one we work with you to understand your business and deliver a print management system that meets all your business needs. We become an integral part of your operation, providing peace of mind and the space to concentrate on other business challenges. Since we set up SOS Systems over 30 years ago, we’ve seen the print world evolve beyond recognition. Businesses need to securely store and output more information than ever before, but productivity needs to be balanced with sustainability and affordability. We continually look for new developments that could improve performance, such as personalised digital systems that enhance GDPR compliance and reduce running costs by minimising waste.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Reliable Service Without the Hassle

Great service every time. SOS Systems are quick to respond and keep our printers running without fuss. Dependable team who always find a way to get things done.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Strategic printer roll out

We worked with SOS on a group wide strategic printer roll, with over 100 printers being rolled out across 47 sites throughout the UK and Channel islands.

SOS were a pleasure to work with and supported us throughout the project lifecycle, helping identify our needs, define the devices that would best suit each site, install and train user.

The team at SOS were very professional and not only did they deliver and install to each site to the agreed plan (which had very aggressive timelines), they also managed to bring some deliveries forward when issues were encountered with our old devices.

Since project completion we have continued to see an outstanding level of BAU support.

Thank you James, James, Andy, Aaliyah and team.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Printer and Exceptional Service from SOS SYSTEMS

Printer and Exceptional Service! ⭐⭐⭐⭐⭐

I recently purchased a new Canon printer from Elliot @ SOS systems, and I couldn't be happier with my decision! From the moment we saw Elliot the sales guy to the installation , I was impressed by its design and Kevin from SOS friendly setup and training . The print quality is absolutely stunning—sharp, vibrant colours and crisp text that truly elevate my printing experience.

What’s even more impressive is the speed at which it prints. Whether I’m printing documents or photos, it handles everything effortlessly and quickly. It's become an essential part of our office, we should of purchased 5 years ago!

Additionally, the customer service I received was top-notch. The support team was incredibly helpful and responsive, guiding me through the setup process and answering all my questions with patience and expertise. It's rare to find such excellent service these days!

Overall, I’m over the moon with my new Canon printer from SOS and highly recommend it to anyone in the market for a reliable and high-quality printer. This has been a five-star experience all around! Big thank you to the team at SOS :)

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
**Outstanding Service from Start to Finish**

We recently had over 20 printers installed by this company, and the experience has been nothing short of excellent. From the initial consultation through to installation and setup, the team demonstrated professionalism, efficiency, and a genuine commitment to getting things right.

The installation process was smooth and well-coordinated, with minimal disruption to our operations. The engineers were punctual, knowledgeable, and took the time to ensure each device was configured perfectly for our needs. They also provided clear guidance and support to our staff, which made the transition seamless.

It’s rare to find a supplier that combines technical expertise with such a high level of customer care. I wouldn’t hesitate to recommend them to any business looking for a reliable and proactive print solutions partner.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

New printer fleet installation

We recently had SOS Systems install new printers across our company, and the experience was exceptional from start to finish. The team at SOS Systems was professional, efficient, and incredibly knowledgeable. They took the time to understand our specific needs and recommended the best solutions for our office environment.

The installation process was seamless. The technicians arrived on time, worked diligently, and ensured that each printer was set up correctly and integrated smoothly with our existing systems.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great aftercare service from the office team and engineers. Call outs are within 2 working days.
Last year we moved office, the engineers came in got the copier down a flight of stairs!! and set it all up in the new office. Nothing was a problem :).
Would highly recommend them.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Seamless Migration from uniFLOW on-prem to uniFLOW cloud.

SOS Systems helped us to seamlessly transition from an incumbent supplier, migrate uniFLOW on-prem to uniFLOW cloud, and replace MFDs across 3 sites. Everything went smoother than expected, I felt well looked after, and everyone that I met from the SOS team was professional, knowledgable, and easy to get on with.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant provider, brilliant team

The team at SOS Systems is unmatched in their responsiveness and helpfulness. After many years of trying to find the right printer servicing company, working with SOS Systems has been. Their proactive communication, and overall support were crucial in our decision to move forward and big shout out to Elliot and James who are an asset to the SOS Business. Thank you.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

New printers and services

Having spent many years with our incumbent printer supplier, it was a breath of fresh air to work with SOS Systems. Their professionalism, proactive communication and overall helpfulness was a key factor to moving our business to them. Their management of the transition of services was seamless which made our jobs at Hyperoptic IT so much easier. Thank you SOS Systems.

April 1, 2024
Unprompted review
SOS Systems logo

Reply from SOS Systems

Thank you for your kind words Ian. We're thrilled you're happy with our service!

Rated 5 out of 5 stars

Highly Professional

Professional, straight talking advice backed by a deep understanding of the London legal market.

November 3, 2023
Unprompted review
SOS Systems logo

Reply from SOS Systems

Thank you for your reveiw Joe. We're glad we've been able to help.

Rated 5 out of 5 stars

Leaders in Customer Service

The customer Service from the whole team has been amazing. Everyone I have spoken to has made me feel like I am the only client they have and when the technicians come on site it feels like they are part of our team because they are so friendly and helpful.

The ongoing support with Uniflow online has been phenomenal and the extra mile the team go to help answer our questions is amazing.

I look forward to working with the team on lots more projects.

February 20, 2024
Unprompted review
SOS Systems logo

Reply from SOS Systems

Thank you Mark. We also look forward to helping you in many other projects moving forward.

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