On contacting this company for some information l received a prompt reply by a member of staff called Johansen. He was both polite and very helpful and was able to fully answer my questions. Thank y... See more
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I was buying a part for a trailer and the site transfer me to the sostylish for the payment without asking me. Then they charge me and a subscription on top without asking again. I made a complain but... See more
I received a notification on my bank app that my purchase didn't go through.... Who are you i didn't purchase anything...you can't just deducted money from my account without my permission
Imani has been helping cancel the subscription that was made in error. She has been professional and courteous throughout. Many thanks to her for her assistance.
You should know
3.9
Great
354 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Membership Confusion
After a little confusion regarding membership fees I am happy to say that customer services resolved the issue quickly and to my satisfaction. Thank you.
May 29, 2024
Unprompted review
Subscription solved
The issue I had concerning my membership subsc is solved
May 11, 2024
Unprompted review
Reply from Sostylish
Hi Andreas,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
If I could give zero I would
If I could give zero I would. They steal money from your account every month! When you want to cancel they say there is a two week cooling off period. But they make it so the next charge comes off before that. Also it takes two attempts to cancel, so therefore they take two extra charges.
They are a bunch of thieves hiding behind their own made up terms and conditions. DONT USE! Its a SCAM!
Also the clothes are non existent, never seen such shi*e in all my life!
May 23, 2024
Unprompted review
Reply from Sostylish
Hi Karen,
Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.
Please we are not a scam and our contract has a zero-tolerance against any fraudulent activity because your trust is vital to us.
Kindly share your name, email address, and phone number. This will help us to investigate further.
Alternatively, you can reach us via email: support@sostylish.club with more details to further assist you.
Kind Regards,
Josh
Reply from Sostylish
Hi,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
Grateful that you settled my problem…
Grateful that you settled my problem promptly and apologise
May 13, 2023
Unprompted review
Reply from Sostylish
Dear Mahmud,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
Refund case
Sostylish company answered immediately to my request and accepted to refund me. It was a case of misunderstanding. Mr Josh I am waiting to resolve the issue as you promished me.
March 3, 2024
Unprompted review
Reply from Sostylish
Dear Andreas,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
Very help full even if I don't make use…
Very help full even if I don't make use of all of thus platform
May 4, 2024
Unprompted review
Reply from Sostylish
Dear Dirk,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
So Stylish have taken over £100 out of…
So Stylish have taken over £100 out of my brothers account who is currently in Care, he has no access to this account so not sure where they got the detail - certainly without permission. How do I sort this?
May 3, 2024
Unprompted review
Reply from Sostylish
Hi Julie,
Thank you for taking the time to share your experience.
I am deeply sorry to hear about your concerns, and I want to assure you that we take them seriously.
Kindly share your name, email address, and phone number. This will help us to investigate further.
Alternatively, you reach out to us via email: support@sostylish.club with more details to further assist you.
Kind Regards,
Josh
Yes I got to the bottom of my issue and…
Yes I got to the bottom of my issue and a full refund was made back to my account after four phone calls. It wasn't easy but I was successful
April 25, 2024
Unprompted review
Reply from Sostylish
Dear Kadan,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
Unsolicited email and subscription
I sent my personal details to a courier service asking for £1.72 for the re delivery cost of a parcel that I was not home to receive.. I was indeed expecting a parcel that day otherwise I would never of done this, seems it was a scam because within the hour £1.72 was taken from my account by Sostylish and not the scam Courier calling themselves EXPRESS SERVICE! Sostylish said I was now subscribed! I did an online chat with Sostylish to explain the situation and was told that the only way they would have my details would be if I had subscribed... they clearly didn’t believe me and said I can’t unsubscribe immediately. An few hours later I contacted them again, this time I was unsubscribed immediately and told my money would be returned in 14 days. Did the scam courier sell my details to Sostylish? how did this happen? I’ve now had to cancel my debit card and will have no access to my money for 5 working days. Seems I’m not the only person this has happened to.. I see another review dated April 16th had money taken as well.
April 22, 2024
Unprompted review
Reply from Sostylish
Hi Patricia,
We apologize for any frustration and inconvenience you've experienced.
To address this issue, please reply to our email sent from support@sostylish.club.
We are committed to investigating this matter thoroughly and resolving it to your satisfaction.
Thank you for bringing this to our attention.
Best regards,
Josh
The customer service team are very good…
The customer service team are very good at what they do and are always there to sort anything out that you need sorted very quickly and efficiently
April 10, 2024
Unprompted review
Reply from Sostylish
Dear Christopher,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
Money was taken from my bank account…
Money was taken from my bank account without permission from me how can I get the money back very bad
April 15, 2024
Unprompted review
Reply from Sostylish
Hi Sakib,
We apologize for any frustration and inconvenience you've experienced.
To address this issue, please reply to our email sent from support@sostylish.club.
We are committed to investigating this matter thoroughly and resolving it to your satisfaction. We understand the importance of your concerns, and we appreciate your patience as we work to rectify the situation.
Thank you for bringing this to our attention.
Best regards,
Josh
I received a notification on my bank…
I received a notification on my bank app that my purchase didn't go through.... Who are you i didn't purchase anything...you can't just deducted money from my account without my permission
March 23, 2024
Unprompted review
The website and customer service was…
The website and customer service was great !
March 14, 2024
Unprompted review
Reply from Sostylish
Dear Wai,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
Hi just want to express my gratitude to…
Hi just want to express my gratitude to Raj thank you for your help.Im so grateful that I speak with you.
March 8, 2024
Unprompted review
Reply from Sostylish
Dear Hazel,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
SOSTYLISH company is a rip off
SOSTYLISH company is a rip off. I went on there site and all of a sudden they are withdrawing money out of my account. Was asked to write a review that I recieved my money but i hadn't recieved my money. Like Leon's won't let you take your purchase home until it's payed for. We'll I payed or something I never ordered or recieved. This occurred in January 2024 and I am still waiting for my money. Buyer beware. When I recieve my money and an apology I will write a review.
January 30, 2024
Unprompted review
Reply from Sostylish
Hi Lisa,
We apologize for any frustration and inconvenience you've experienced.
To address this issue, please reply to our email sent from support@sostylish.club.
We are committed to investigating this matter thoroughly and resolving it to your satisfaction. We understand the importance of your concerns, and we appreciate your patience as we work to rectify the situation.
Thank you for bringing this to our attention.
Best regards,
Josh
Sostylish.club have now reimbursed me
Sostylish.club have now reimbursed me
January 16, 2024
Unprompted review
Reply from Sostylish
Dear Wayne Montague,
We're happy to hear that your issue was rectified to your satisfaction.
We look forward to serving you again.
Thank you,
Kind Regards,
Josh
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