Soul Drifter Guitars Reviews 

387
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including specialized and often hard-to-find guitar parts, which significantly improve their instruments. People frequently highlight the exceptional speed of delivery, even for international orders, noting that items arrive quickly and are well-packaged. Many reviewers also commend the excellent customer service, characterized by prompt, knowledgeable, and helpful communication from the team. However, some customers also noted occasional issues with delivery times, particularly once parcels reached their local postal services in certain regions, leading to unexpected delays and difficulties with tracking updates.

What people talk about most

Product

Clients share positive opinions on product quality, often highlighting items like the Pure Tone Multi-Contact... See more

Delivery service

Consumers consistently report positive experiences with delivery services, frequently highlighting the speed... See more

Quality

Customers had positive experiences with quality, frequently highlighting the very good and excellent quality... See more

Service

Customers consistently note positive experiences with service, frequently highlighting excellent, fast, and... See more

Order

Reviewers mention positive feedback about order, with many customers praising the fast processing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt service, packed and booked an hour after placing the order, delivered in NZ a week later. Client is very happy with the new pots in his Jazzmaster. Definitely recommend Soul Drifter Guitar... See more

Rated 5 out of 5 stars

Soul Drifter Guitars is legit and I am Happy with all my purchases. Fast delivery via AusPost( no tracking number though). Will be buying more guitar plectrums from them . Cheers

Rated 5 out of 5 stars

I have so much love for Soul Drifter Guitars. Excellent, responsive, and friendly customer service. When you speak to the owners you know they're passionate about what they do. Outstanding quality at... See more

Rated 5 out of 5 stars

I have made quite a few purchases with Soul Drifter Guitars and each time I am impressed with the quality, price and speed of delivery. To top it off Ricardo is always prompt with his replies to my qu... See more


Company details

  1. Musical Instrument Store

Written by the company

Unique and vintage guitars and basses in Sydney Australia. Premium instrument accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(387)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Soul drifter was great, usps ehh

Ordering was easy. Product looks great. My order shipped quickly and arrived in the U.S. quickly. Once the usps got my order it took weeks to get it. I know this does not reflect on soul drifter. Just anyone ordering in the United States be aware that Once your order arrives in the state you'll probably be waiting.

November 24, 2025
Rated 5 out of 5 stars

Soul Drifter Guitars

Soul Drifter Guitars, a great place to go for those high end and hard to find guitar parts. Good selection, keen prices and prompt online delivery. Highly recommended.

November 22, 2025
Rated 5 out of 5 stars

A+ Products and A+ Service!

I have made quite a few purchases with Soul Drifter Guitars and each time I am impressed with the quality, price and speed of delivery. To top it off Ricardo is always prompt with his replies to my questions and very knowledgeable about all his products.

October 29, 2025
Rated 4 out of 5 stars

Dispatch was prompt

Dispatch was prompt. Package was cute with wax seal. Shows attention to details. However have not installed the product yet. Rebuilding a Peavey T-60 giving it the attention she deserves. New coat and finish so it’s a long road to ensuring everything fits accordingly. But as far as dispatching order. Yeah 👍🏻 good stuff.

October 21, 2025
Rated 5 out of 5 stars

High quality components

High quality components. Reasonable prices. Fast delivery. It is great, that I can buy TESI-killswitches from Australia, because living in Finland I can't get them from Europe!

September 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look