Logans Pianos Reviews 

62
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It was very easy and nice to deal by email with Chris from Logans Pianos. I got a great deal and happy with my purchase. There were some issues/delay with the delivery which I understand were outside... See more

Rated 5 out of 5 stars

Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me thr... See more

Rated 5 out of 5 stars

Logan Piano is very reliable, and my order was prompt and very happy with it. Staff are very helpful and knowledgable in discussing about different instruments. I love that they keep up with effecti... See more

Rated 3 out of 5 stars

I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... See more

Company replied


Company details

  1. Musical Instrument Store
  2. Guitar Store
  3. Musical Instrument Rental Service
  4. Piano Store
  5. Violin Shop

Written by the company

Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(62)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and nice to deal with

It was very easy and nice to deal by email with Chris from Logans Pianos. I got a great deal and happy with my purchase. There were some issues/delay with the delivery which I understand were outside Logans' control (CouriersPlease).

June 29, 2026
Rated 5 out of 5 stars

Dante was an incredible salesperson

Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me through the whole process with great patience. He made everything much easier to understand and helped me choose the right one. Excellent customer service - I highly recommend him!

May 15, 2026
Rated 5 out of 5 stars

Logan Piano is very reliable

Logan Piano is very reliable, and my order was prompt and very happy with it. Staff are very helpful and knowledgable in discussing about different instruments. I love that they keep up with effective communication with updates on your order and check in if you need anything else. Thank you Logan Piano.

June 6, 2026
Rated 5 out of 5 stars

Great service and deal

Great service and deal. Guitar was set up nicely. Thank you.

May 25, 2026
Logans Pianos logo

Reply from Logans Pianos

Thanks So much for your review. So glad you loved the guitar

Rated 5 out of 5 stars

Good service

Responsive to my query, good price and quick delivery

May 21, 2026
Logans Pianos logo

Reply from Logans Pianos

Thank you for your kind words

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