It was very easy and nice to deal by email with Chris from Logans Pianos. I got a great deal and happy with my purchase. There were some issues/delay with the delivery which I understand were outside... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
It was very easy and nice to deal by email with Chris from Logans Pianos. I got a great deal and happy with my purchase. There were some issues/delay with the delivery which I understand were outside... See more
Company replied
Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me thr... See more
Company replied
Logan Piano is very reliable, and my order was prompt and very happy with it. Staff are very helpful and knowledgable in discussing about different instruments. I love that they keep up with effecti... See more
Company replied
I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... See more
Company replied
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Burwood Road 250, 2134, Burwood, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No after sales service, business wants to sell the product but in my instance failed to help me at all when a parcel was delayed by their delivery contractor TNT and I contacted Logan's twice for assistance and received none. Business does not end at the point of sale !
Excellent customer service, many a deal to be had here, personally extremely happy with the price I paid for my new guitar & they really looked after me... :-)
Great music store with a range of pianos, guitars and strings. The staff are very helpful and friendly.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.