Soulsent Reviews 127

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often noting that its quality exceeded their expectations and that it arrived exactly as described. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the timely arrival of their orders. The overall ordering process and user experience are also commended for being easy, quick, and straightforward. However, some customers experienced issues with the product's durability, such as paint peeling or magnets failing after a short period. A few reviewers also mentioned that the bracelets were too large for smaller wrists, lacking an adjustment option. Additionally, there were isolated reports of errors on accompanying message cards, with some customers expressing dissatisfaction with the company's response to these concerns.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are generally satisfied with the quality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products, with... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the ordering process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a hit

Such a hit! This bracelet was the perfect gift for my son. He loves it, and I love seeing him so happy with it. Thanks to whoever thought of this—great choice!

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Gift giving

“The product selection process was straightforward, and delivery was prompt, even though the order was placed during the festive season. I was kept well informed throughout each stage of the process.”

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

It delivers exactly what yoy pay for in…

It delivers exactly what you pay for in a timely way.
No bullshit just physical results..
A trusted respected company with transparency of clear honest advertising and trust that is delivered.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The gift looks lovely

The gift looks lovely. My son thoroughly loves everything about his bracelet. Thank you very much.

I'd like to buy a 'Grandson' bracelet as well, if they're available.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Son and Grandson bracelets

I ordered these bracelets for Christmas at a very late timeframe. They arrived super quickly, were just as promised in a beautiful box with a beautiful message for the boys. I checked in with customer support when ordered and they were polite, friendly and assured me they would do my best. The bracelets are absolutely gorgeous and the boys loved them. I would DEFINATELY purchase from this website again. WELL DONE Soulsent!!

December 20, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look