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Soulsent Reviews 127

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TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often noting that its quality exceeded their expectations and that it arrived exactly as described. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the timely arrival of their orders. The overall ordering process and user experience are also commended for being easy, quick, and straightforward. However, some customers experienced issues with the product's durability, such as paint peeling or magnets failing after a short period. A few reviewers also mentioned that the bracelets were too large for smaller wrists, lacking an adjustment option. Additionally, there were isolated reports of errors on accompanying message cards, with some customers expressing dissatisfaction with the company's response to these concerns.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are generally satisfied with the quality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products, with... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the ordering process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 2 out of 5 stars

Error ridden sentiment card

Ordered two “my son” bracelets for my sons after what has been a difficult year. When bracelets arrived, bracelet was nice, however the card that came with it with the special message written on it was full of errors. Sentences were squished together with no spacing between words leaving it a jumbled mess. Contacted soul sent who apologised and said it was part of their current production. I asked for replacement cards to be sent which has been denied and I was offered the excuse that this was their current production so that’s how they’re coming. I asked to get a refund and I was informed that I’d have to send it back to them to Florida USA when I’m in Australia. Postage would be at my expense which would take half of my refund. Really unimpressed with their customer service.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery service and I love the…

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a little bigger for those with bigger wrists.

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

To easy

What to buy your older son or daughter is hard but words of encouragement and love are a priceless that's why I purchased this product thank you

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and exactly as described

This bracelet is exactly as described and I can't wait to give it to my grandson.
The delivery time was quick with notifications regularly and packaging was great.
So very happy with this order. Thinking about getting one for my son

October 6, 2025
Unprompted review

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