Bought a beautiful guitar, which was promptly delivered and nicely packed. I'm also selling two of my guitars through the shop. The offer was fairly priced and the process easy and smooth. Communi... See more
Company replied
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Review summary
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Bought a guitar from the website for my son's birthday, I had not noticed that it had tiny chip on it when looking at the pictures. I received an email advising me that it had a tiny chip on it along... See more
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I have purchased several guitars from Sound Affects and part-exchanged guitars in the process. Paul and the staff have been outstanding and what I like is that they allow you to take your time and exp... See more
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Amazing place to shop or get a guitar repaired. I brought in a Taylor acoustic with a manufacturing defect and a brand new, perfectly set up guitar was waiting at the shop in a matter of weeks.... See more
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Company details
Written by the company
One of the UK’s leading specialist dealers in high-end, rare and boutique electric and acoustic guitar brands and gear. In early 2014, we moved to our premier showroom in Ormskirk which has become well-known for its themed room layout, which also allows for demoing products in your own space, even when the shop is going through a busy spell. When you visit us, browse at your leisure through our themed rooms. Our ‘Main Room’, complete with Chesterfield couch, wall-to-wall, houses our most boutique and rare guitars from some of the world’s most revered and respected builders. The room and it’s stock changes each day, so paying us a visit just to see what’s new is well worth it – It’s never the same twice!
Contact info
129 New Court Way, L39 2YT, Ormskirk, United Kingdom
- 01695 570023
- sales@soundaffects.com
- soundaffects.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I couldn't be happier.
I spoke to Paul at Sound Affects about the guitar I was interested in and he was very helpful. I bought the instrument and it arrived on time and in as advertised condition. I couldn't be happier with Sound Affects.
May 16, 2025
Unprompted review
Reply from Sound Affects
Much appreciated Ken
Thanks again.
Reply from Sound Affects
Much appreciated.
Great store
Great communication, fantastic price, fast delivery and the pedal was “like new” awesome service, I will definitely use them again 🤘
May 8, 2025
Reply from Sound Affects
Much appreciated Gary.
Great service indeed and would…
Great service indeed and would definitely buy from Sound Affects again.
May 2, 2025
Reply from Sound Affects
Much appreciated Mark.
The guitar arrived on time.
The guitar arrived on time and in good condition. It had been accurately described on the website. I consider it good value for money.
April 28, 2025
Reply from Sound Affects
Much appreciated Peter.
Sold some effects pedals
Sold some effects pedals to these guys and all I can say is an excellent service I received ,from start to finish all done in 3 days , can’t fault them
April 25, 2025
Unprompted review
Reply from Sound Affects
Much appreciated Lee
Thank you for taking the time to leave feedback.
Epiphone Les Paul Custom Ebony
The Epiphone Les Paul Custom Ebony I bought from sounds Affects arrived in a very short amount of time, which impressed me. What didn't impress me were the scratch marks on the back and one scratch mark on the front, along with tons of dust and a weird mark on the back. The guitar is still fully functional and sounds amazing, but it kind of frustrates me that a guitar that is supposed to be new came in a clearly not fully new condition. The guitar kind of looks to be in a condition that you would expect a display model guitar to be in.
Overall, the delivery was great but the condition it came in kind of shocked me, especially considering the price of the guitar.
April 14, 2025
Reply from Sound Affects
I am sorry to hear you weren't entirely satisfied with your order Jacob.
We are an authorised Epiphone / Gibson dealer so we can assure you the guitar you purchased was brand new.
When you first made contact we explained that the pickguard and covers still have their cellophane on so any marks would be removed when taken off.
Before dispatch we run our guitars by our tech. They would be hung in his workshop to be checked over before being packed away.
I am only assume that any dust on the guitar was from them.
We should have dusted before dispatch though so apologies for this.
As explained in our emails if you are unhappy with your purchase you can return within 14 days.
Apologies again for any inconvenience caused from this order.
If you need any further assistance please do not hesitate to make contact.
Regards
Reply from Sound Affects
Much appreciated Gerald.
Reply from Sound Affects
Thanks for leaving feedback!
Cheapest Price around
Cheapest Price around. Had what I wanted. delivered quickly job done
March 31, 2025
Reply from Sound Affects
Thanks for leaving a review.
Rickenbacker 360 FG was even better than described!
Guitar was even better than described. A 12 year old Rickenbacker 360 FG absolutely immaculate!
Fast delivery!
Will definitely use again
March 31, 2025
Reply from Sound Affects
Much appreciated Dave.
5 Stars again for team Sound Affects.
5 Stars again for team Sound Affects.
Thanks, I’ll be back for more….
April 7, 2025
Reply from Sound Affects
Thanks again Jon.
Gibson R9 purchase
I live in the north of Scotland and not close to any music stores. It is always a risk purchasing a guitar online without the opportunity to try it out. I have always wanted a Gibson Custom Shop 59 Reissue. I spotted a 2020 example in Soundaffects that ticked my boxes. I was very hesitant to risk that amount of money but Paul was very patient over many weeks with me asking a lot of questions. He sent photos and videos, gave me an accurate assessment of condition and specs. I pulled the trigger and wow, I could not be happier, a stunning guitar in better condition than I anticipated. Over 35 years I have bought far too many guitars and this purchase is the best experience I’ve had. Honest great service, many thanks, I’ll be back!
April 4, 2025
Unprompted review
Reply from Sound Affects
Thanks for taking the time to leave a review. Much appreciated.
First time I've ordered of this company…
First time I've ordered of this company and I am very satisfied with my purchase, guitar is in fantastic condition and the delivery was spot on, if I need more gear I would definitely use again for sure, Top service.
March 31, 2025
Reply from Sound Affects
Much appreciated Anthony.
Fastest delivery ever.
From time of on line order to delivery was less than 24 hours.Amazing !
March 27, 2025
Reply from Sound Affects
Much appreciated Gordon. Thanks again for your order.
Top Service
From a variety of review sources I decided to purchase a Wampler EGO Compressor, and looked around the marketplace for a supplier.
Sound Affects stocked them at a competitive price, so I decided to purchase from them. The online transaction was ultra easy and tracked delivery was spot on!
The compressor works as described. Five stars all round, I will definitely use Sound Affects again, especially as I live in the North West of England.
March 27, 2025
Reply from Sound Affects
Much appreciated Ken.
Excellent store
Excellent store. Great communication and awesome guitar. Brilliant customer service. Wouldn’t hesitate in buying from these guys again
March 14, 2025
Reply from Sound Affects
Thanks Keith, much appreciated.
Great deal on this pedal,best price…
Great deal on this pedal,best price around.
Really quick delivery and excellent communication.
Will definitely use again 👍🏻
March 10, 2025
Reply from Sound Affects
Much appreciated Stewart.
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