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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the phenomenal sound and crystal-clear audio. Many people highlight the incredible value for money, finding the products to be a bargain compared to other brands and offering performance comparable to much more expensive alternatives. The delivery service is also frequently commended for being super fast, prompt, and efficient. However, some people were dissatisfied with certain aspects, mentioning issues with the bass being too light or the performance not meeting expectations compared to cheaper alternatives. A few customers also experienced problems with product durability, with some items failing after a relatively short period. Additionally, some reviewers were unhappy about unexpected customs charges, which were not clearly displayed at the time of purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the excellent sound quality, with some... See more

Quality

Consumers find quality to be positive, with many praising the incredible sound quality, clarity, and precise... See more

Price

Clients share positive opinions on price, consistently highlighting the great value and quality for the... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the incredible... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the super-fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sound! I originally ordered the SONY MDR-EX650 and had to return them for a slight electric hissing and poor bass so I was sceptical about ordering a similar product like this but wow was I wron... See more

Rated 5 out of 5 stars

Super fast shipping, excellent product which only gets better. Had my last pair for 15 years so glad to see they’re still making new ones. Incredible quality for the price

Rated 5 out of 5 stars

Wow, these headphones are seriously amazing. This is the first time I’ve tried corded phones with a type c plug with the d to a converter in the plug and it’s so convenient for iPhones and modern pc’s... See more

Rated 5 out of 5 stars

The headphones are exceptional. I did have some sony which has to be connected to another lead to insert in my phone. These constantly failed so I found these with a usb c already attached😀. The soun... See more


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great sound, solid build

Decided to start using wired headphones again after getting fed up of bluetooth ones and picked these up based on good reviews. They're fantastic! Hard to imagine finding better at this price.

October 21, 2025
Rated 5 out of 5 stars

Soundmagic E80D in ear headphones.

Wow, these headphones are seriously amazing. This is the first time I’ve tried corded phones with a type c plug with the d to a converter in the plug and it’s so convenient for iPhones and modern pc’s. The headphones sound phenomenal, equally as good as the external dac and in ear monitors I was using before at £700. These are a seriously good bit of kit and very good value at £40. You will not be disappointed. Buy direct from Soundmagic’s website though, so you get originals, then enjoy.

October 1, 2025
Rated 4 out of 5 stars

Absolutely Worth A Try

Just purchased new S20BT my 5th Sound Magic earphones and, I think, my 3rd S20s.
The first 3 pairs lasted well for relatively affordable products, and I really loved the sound. The last pair of S20s only lasted about 14 months though. The on /off button packed up, which pissed me off mightily.

It was a while before the black model was back in stock, during which I found another 'value' brand that sound just as good, but were less comfortable to wear.

I still really like the sound of my S20BTs, but I'm seriously hoping durability has improved.

October 6, 2025
Rated 4 out of 5 stars

Great headphones

Great headphones, especially for the price. The website was straightforward to use and the headphones arrived quickly. The ear buds are quite large, even using the smallest cover, so whilst they fit fine whilst I am sitting down, I have not had a chance to do anything active yet. But the sound quality is good.

September 15, 2025
Rated 5 out of 5 stars

Incredible in-ears for the price point

Began using SoundMagic in-ear headphones about a decade ago on the advice of a pro musician friend and couldn't be happier, to the extent that I've been buying them for relatives for Christmas and birthdays. The sound quality, clarity and bass at the price point verges on the unreal. I’ve tried various models and even the basic E50s beat the competition hollow. Buy with confidence.

November 27, 2024
Rated 3 out of 5 stars

The tentative custom charges were not…

Con - The company says that custom charges applied is mentioned in policy but my concern is why are they not displayed upfront at the time of purchase. Had I known that custom charges will be 34% of cost of the product for shipping to India, I would have simply bought a refurbished product at 1/5 of the total cost in India itself.

Pros - The headset is great. No complaints. This is my 4th piece. The only reason I ordered from abroad is because I was only getting refurbished product in my location since the product has been discontinued. Had I known the cost difference, I would have taken a different call.

August 20, 2025
SoundMAGIC Europe logo

Reply from SoundMAGIC Europe

Hi there,

I’m sorry to hear about the surprise with the customs fees - that can be frustrating. For all countries not within the IOSS program, your country’s import VAT and tax charges apply.

This information is displayed on our shipping policy page. I hope this clarifies where to find the customs details.

Please consider changing your review, as this information is available.

Kind regards,

Benjamin

Rated 5 out of 5 stars

These wired E80D Soundmagic headphones…

These wired E80D Soundmagic headphones are great. Nice sound, light and with an in wire volume control. They have an inbuilt DAC and have a Type-C connector, and so plug straight into my mobile. I really like them and they play excellent quality audio.

July 25, 2025
Rated 4 out of 5 stars

Nicely designed and packaged

Nicely designed and packaged. There are a wide variety of ear-tips and some of them fit. The sound is acceptable for in ear buds but not really exceptional. I have a pair of E10s which I find more accurate for the jazz and classics I listen to.

June 20, 2025

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