Sounds Heavenly Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the cables, noting that they work perfectly and often resolve technical issues, improving sound clarity and overall system performance. Many people highlight the exceptional service, describing the staff as knowledgeable, helpful, and patient, providing excellent advice and going above and beyond to assist with specific needs. Reviewers frequently mention the prompt and efficient delivery service, with products arriving quickly even for international orders. The expertise of the staff, especially regarding B&O products, is highly valued, with many customers appreciating the detailed guidance and bespoke solutions offered.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality of the cables and... See more

Staff

Customers consistently note positive experiences with staff, particularly a specific staff member, who is... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality and craftsmanship of the... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, expert, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... See more

Company replied

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... See more

Company replied

Rated 5 out of 5 stars

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need. Ordered the lead, arrived on time, quality... See more

Company replied

Rated 5 out of 5 stars

Slightly tricky problem connecting a new, cheapo amp to a pair of Beolab 3 speakers. Excellently and patiently managed by Steve, attention to detail and excellent service for a relatively small deal.... See more

Company replied


Company details

  1. Cable Company

About Sounds Heavenly

Written by the company

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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1-star

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Rated 5 out of 5 stars

An Absolute Pleasure

Following initial enquiry; immediate advice received re cable i would need along with link to purchase. Very easy to order and pay.
Arrived 2 days later.
As s result, B&O turntable now playing through vintage Japanese amplifier. Very chuffed.
An absolute pleasure doing business with Sounds Heavenly.
Thankyou

January 21, 2026
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Many thanks for your order and for your kind words, I'm pleased to have been able to help! Kind regards, Steve.

Rated 5 out of 5 stars

Astonishingly great customer service

Astonishingly great customer service. Highly recommend. Would use Sounds Heavenly time and again without hesitation!

January 19, 2026
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your kind words, I'm really pleased that you are happy with the service you received! Kind regards, Steve.

Rated 5 out of 5 stars

Sounds Heavenly - Recommended through a TikTok comment

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need.
Ordered the lead, arrived on time, quality product and does exactly what Steve said it would do.
I now have an old B&O playing Amazon Music on request and it sounds fantastic!
Would highly recommend Sounds Heavily, great service and products. 👍

January 7, 2026
Unprompted review
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Reply from Sounds Heavenly

Thank you! I hadn't realised that I had been mentioned on TikTok, but I'm very pleased that you found my site! Glad to hear that all is working well, thanks for your order and for the feedback! Kind regards, Steve.

Rated 5 out of 5 stars

Sounds Heavenly

Steve Marriot always responds promptly with great knowledge and advise. He is such a wealth of knowledge around Bang & Olufsen products. The quality of his supplied cables is excellent. Well done to Steve and all at Sounds Heavenly.

December 8, 2025
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words and for your order, I'm pleased that the cables you ordered are working well. I'm always happy to help with any connection questions! Kind regards, Steve.

Rated 5 out of 5 stars

Steve helped me solve a issue with my…

Steve helped me solve a issue with my B&O (Beolab 3 + Beolab 11) setup. Compared to official resellers of B&O he helped me to find the most affordable solution - and it worked like a charm! big thanks.

December 10, 2025
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your kind words, I am pleased to have been able to assist you! Kind regards, Steve.

Rated 5 out of 5 stars

Great advice from Steve as to which…

Great advice from Steve as to which cable would be best to connect my B&O TV to a soundbar. And I’m pretty certain I couldn’t have got it from any other supplier . The cable is excellent and very fast, free shipping. Excellent all round

December 8, 2025
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind feedback, glad to have been able to help! Kind regards, Steve.

Rated 5 out of 5 stars

quality cables and a great help

quality cables and excellent advice...necessary, as I was a bit clueless! Many thanks.

November 25, 2025
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your order, I'm pleased that all is working well - I'm always happy to help with any questions! Kind regards, Steve.

Rated 5 out of 5 stars

Great experience from start to finish.

I was recently gifted some B&O speakers and subwoofer but was unable to get them working with my non-B&O amp. While troubleshooting, I discovered Steve's channel on YouTube which was very helpful so decided to contact him directly asking for his advice. I explained what equipment I had and what I was trying to achieve, and Steve was able to recommend a cable that would solve my issue. I ordered the kit and it arrived the next day. Hooked everything up and it worked! Very happy with my sound system, Steve's help and the cable kit from Sounds Heavenly. Would definitely recommend them and would undoubtedly use them again. Thank you so much!

November 5, 2025
Unprompted review
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Reply from Sounds Heavenly

Hi, thanks for your kind words, I'm pleased to have been able to help! Glad to hear that you are happy with the cables and service you received. Thanks, Steve.

Rated 5 out of 5 stars

Impressed by service

Steve responded quickly to our questions and suggested the setup we needed. Cable arrived and it all worked perfect.

November 5, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Glad to hear that all is working well, happy to have been able to help! Kind regards, Steve

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2…

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks I was told about Steve at sounds heavenly ( watch Steve's utube videos).contacted Steve and after a week of communication via email ,ordering the correct leads etc Steve got me there perfect picture, sound ...Great guy huge knowledge & most importantly not once did I feel like I was taking his time.
Thanks for your patience
Andy

November 1, 2025
Unprompted review
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Reply from Sounds Heavenly

Thanks Andy, really appreciate your kind feedback, glad to hear that all is working well! Please ask if you need any help with connecting your TV or music system in the future! Kind regards, Steve.

Rated 5 out of 5 stars

Excellent website

Excellent website, Steve is extremely knowledgeable and helpful and the cables are great value.

October 9, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thank you! I am pleased that you are happy with the cables and service that you received. Kind regards, Steve.

Rated 5 out of 5 stars

Unbeatable cables in this price range…

Unbeatable cables in this price range they really punch above their weight, excellent service too and the owner is a gentleman in the world of Bang and Olufsen he’s very famous and liked by all . May Sounds Heavenly go from strength to strength.
Incidentally , I’ve just purchased a 5 metre Ethernet cable with RJ45 Connectors this is to feed Devialet Expert pro 1000 which I use to power my SF Amati Tradition speakers . A similar cable by a famous manufacturer was 5 times the price plus delivery .
B&O used Sounds Heavenlys cables on their exclusive refurbs of the legendary Beogram 4000 and the further Beogram 4000 inclusion in the Beosystem 72-22 which cost a cool $45,000

That kinda says it all

September 21, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words and for your purchase! It is a pleasure to be able to support the B&O community with cables and advice! Kind regards, Steve.

Rated 5 out of 5 stars

Sounds Heavenly and the experience was

Steve is a fountain of knowledge when it comes to B&O products. The cable i purchased arrived swiftly in the post. He not only answered my emails promptly, but guided me through connecting the cables. Nothing was too much trouble for him. I wouldn't hesitate to purchase further items from Steve again. The whole experience was flawless.

September 17, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Many thanks for your kind words, I'm pleased to have been able to help. Please ask if you need any assistance in the future! Kind regards, Steve.

Rated 5 out of 5 stars

Amazing

Wow, Steve is just so helpful and knows his stuff. Thanks Steve

September 12, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, pleased to be able to resolve the issue for you! Kind regards Steve

Rated 5 out of 5 stars

Fantastic support

Absolutely fantastic support from Steve. Everyone else could learn a lot from him. Thank you, thank you, thank you.

September 8, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, glad to hear that you are happy with the service you received! Kind regards, Steve.

Rated 5 out of 5 stars

Steve is the absolute oracle of B&O

Steve is the absolute oracle of B&O! He very patiently guided me through setting up my level when I moved and supplied me (very promptly) with cabling for my other b&o sound system so I could play it through the level without the extra expense of additional speakers. Again, he very patiently guided me through setting this up also. Steve has the patience of a saint!!! Thanks Steve really appreciated all your help. Maggie

August 1, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I'm pleased to hear that everything is working well. Please ask if you need any help with cables in the future!

Rated 5 out of 5 stars

Excellent service

Steve was extremely helpful in suggesting the appropriate cable for my system, which was promptly despatched.
Very good service and would highly recommend.

July 31, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I'm pleased to have been able to help! Kind regards, Steve.

Rated 5 out of 5 stars

Absolutely indispensable!

His company is absolutely indispensable for anyone who loves Bang & Olufsen and who wishes to have the best cables at fair prices while experiencing excellent service!

June 27, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I'm pleased that you are happy with the cables and service that you received! Kind regards, Steve.

Rated 5 out of 5 stars

More than excellent service

I contacted Steve to help me setup my B&O home theatre system using a non B&O receiver!
Many thanks for his prompt replies, his suggestions concerning the receiver type and model and he supplied me all the cables and connections I needed :-) many many thanks Steve

June 25, 2025
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, really pleased to have been able to assist you in getting everything working! Kind regards, Steve.

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