I was looking for a specific part for a very old system. These guys went out of their way to contact the manufacturer and order for me. The service and communication were unbelievable. can't reco... See more
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See what reviewers are saying
I [an English based backline tech.] was looking for a particular item, ['Talon' guitar stands by Shubb,] and this great shop had the last few. I had easy communication with the people here, all very h... See more
Recently placed an order with Soundshop,It was concert ear plugs that I needed for Metallica on Friday.I was worried i wouldnt have them in time but they arrived today.Exceptional service thankyou ver... See more
I'm a repeat customer with the Sound Shop and it's the exceptional service that brings me back everytime. They are always courteous, knowledgable, helpful and friendly and go out of their way to deliv... See more
Company replied
Company details
- Music Store
- also in
- Music School
Written by the company
Ireland’s Favourite Music Store! The Sound Shop in Drogheda Co. Louth has been supplying musicians, both beginners and professionals from all over Ireland for more than 54 years We sell guitars, pianos, keyboards, amplifiers, battery operated speakers, pa systems, lighting equipment, brass and woodwind, music books, violins, ukuleles, cables and accessories
Contact info
11, East Coast Business Park, Matthew's Ln, Lagavooren,, A92 XV26 , Drogheda, Ireland
- 0419831078
- info@soundshop.ie
- soundshop.ie
4.7
Excellent
331 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service with prompt…
Excellent customer service with prompt and swift delivery time
March 22, 2023
Reply from The Sound Shop
Hi Rob,
Thank you very much for your review. It is very much appreciated
Adam
Reply from The Sound Shop
Hi Mary,
Thank you very much for your review. It is very much appreciated
Adam
Problem sorted!
This is a follow-up to my initial review dated December 2022 where I only received Volume 2 of the Liturgical Hymn Books. The company through Philomena contacted me and did everything they could to rectify the issue. Today, March 6, 2023 I can confirm that I received the two volumes. Thank you so much Sound Shop! Thank you for keeping me updated and doing your best to supply me the product!
March 6, 2023
Unprompted review
Reply from The Sound Shop
Hi Thea,
Thank you very much for the review. It is very much appreciated
Adam
simple to use fast delivery great…
simple to use fast delivery great prices /all in one place;
February 27, 2023
Reply from The Sound Shop
Hi Terry,
Thank you very much for that awesome review. It is very much appreciated
Adam
good quaility begginer guitar
good quaility begginer guitar, came very quickly, didnt have the colour i ordered in stock but they rang me to see could they change colour, came very fast
February 23, 2023
Reply from The Sound Shop
Hi Daniel,
Thank you very much for the positive review. It is very much appreciated
Adam
Fantastic service quick delivery with…
Fantastic service quick delivery with no hassle at all.
February 22, 2023
Reply from The Sound Shop
Hi Fergal,
Thank you very much for the awesome review - it is very much appreciated
Adam
Would order again
Prompt delivery. Great range. Arrived as expected. Good value for money
January 25, 2023
Reply from The Sound Shop
Hi Neasa,
Thank you very much for your review - It is very much appreciated by us. Adam
Reply from The Sound Shop
Hi Gordon,
Thank you very much for your review - we very much appreciate it
Adam
Reply from The Sound Shop
Hi Resmi,
Thank you very much for the review. Very much appreciated
Adam
Reply from The Sound Shop
Hi James,
Thank you very much for your review and comments. They are both very much appreciated
Adam
Fantastic service.
I ordered an Ozark Mandolin online at 1pm on Thursday, it arrived just after midday on Friday to south-west Kerry. Unbelievable service, especially considering it wasn't in stock and not expected to arrive for 2-3 months! Very happy. Also staff very helpful and friendly when I rang for info.
January 13, 2023
Unprompted review
Reply from The Sound Shop
Hi Kris,
Thank you very much for the review and the generous comments. They are very much appreciated
Adam
Excellent delivery turnaround time
January 5, 2023
Reply from The Sound Shop
Hi Pamela,
Thank you very much for your review and comments. They are bother very much appreciated
Adam
Great music shop
Always prompt with online orders. Great customer service when ive called with an enquiry.
January 1, 2023
Reply from The Sound Shop
Hi Sarah,
Thank you very much for your review and comments. They are very much appreciated
Adam
One of the best Music Shops around
I have shopped in person and online with Adam and the team at Sound Shop countless times over the years and the service is consistently excellent !
January 4, 2023
Reply from The Sound Shop
Hi Shane,
Thank you very much for your very generous comments. But also, thank you for the continued business. It is all very much appreciated and we hope that you are keeping well and look forward to seeing you again sometime
Adam
Bought 2 new RCF HD 12 a few days ago…
Bought 2 new RCF HD 12 a few days ago once again excellent service. Both Adam and Trevor were very helpfull top class service. 10 from 10 for me would be happy to recommend these lads to anyone brilliant customer service.
January 5, 2023
Unprompted review
Reply from The Sound Shop
Hi Mannie,
Thank you so much for the very generous review. It is very much appreciated and we are always very grateful for your business
Adam
Great price and speedy delivery
January 5, 2023
Reply from The Sound Shop
Hi Carmel,
Thank you very much for your review and comments. Very much appreciated
Adam
Extremely efficient service over the…
Extremely efficient service over the Xmas and New years holidays thank you.
January 7, 2023
Reply from The Sound Shop
Hi Denise,
Thank you very much for that. The comments and the stars means alot to us
Adam
Reply from The Sound Shop
Hi Aisling,
Thank you very much for your review and comments. They are very much appreciated. Adam
Incomplete product
So disappointed. I only received volume 2 of the songbook that I ordered:
Liturgical Hymns Old and New. I am supposed to receive Volumes 1 & 2
December 30, 2022
Reply from The Sound Shop
Hi Thea, I am very sorry about how this has happened. We contacted our suppliers and they cannot explain how this has happened. Philomena has been trying to contact you a few times and has left messages for you as she is trying to resolve the issue for you. Adam
Amazing team
Above and beyond just doesn't cover the service I received from The Sound Shop team. My order was hand delivered to my house in Dublin after a problem with the courier company. Beyond happy the gift arrived in time for Christmas.
December 23, 2022
Unprompted review
Reply from The Sound Shop
Hi Theresa,
Thank you so much for the review and the excellent big up. It is very much appreciated by all of us here
Adam
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